Services · Product Engineering

Custom Software Development

When off-the-shelf stops fitting, build the system you actually need.

Custom web platforms, portals, internal tools and integrations, designed around how your business works. Built AI-native on the Agentic SDLC, so you see working software every week.

  • Weekly working demos
  • AI-native delivery

Free 30-minute call with a senior product manager. Reply within one business day. Based in Jaipur, working with businesses across India.

1week to a clickable prototype
Weeklydemos of working software
30days of hypercare after launch
Quick answer

What is custom software development?

Custom software development is building a system around how your business actually works, instead of bending your process to fit an off-the-shelf product. Stack18 builds web platforms, customer and partner portals, internal tools and integrations, and shows you working software every week.

Is this you?

You need Custom Software Development when…

Tap the ones that apply to you.

Most teams we work with recognise two or three of these.

Talk to an expert about this
What we deliver

Custom Software Development, end to end.

Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.

Business platforms

Systems that run core operations: orders, projects, field work, approvals.

  • Workflow and role design
  • Admin and reporting
  • Mobile-ready interfaces

Customer & partner portals

Self-service for customers, dealers, vendors and agents.

  • Secure login and roles
  • Orders, documents and payments
  • Notifications on WhatsApp and email

Internal tools

Fast, focused tools that remove spreadsheets and copy-paste.

  • Dashboards and back-offices
  • Bulk operations
  • Audit trails

APIs & integrations

Connect ERP, CRM, payment, GST and logistics systems reliably.

  • REST and event-driven APIs
  • Tally, GST and payment integrations
  • Monitoring and retries

AI features

Search, assistants, document reading and predictions built in.

  • Document AI
  • Copilots for staff
  • Recommendation and forecasting

Support & evolution

We keep it running, secure and improving after launch.

  • SLAs and monitoring
  • Security patching
  • Monthly improvement sprints
How we work

A typical Custom Software Development engagement, week by week.

Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.

01Weeks 1–2

Discover

Workshops, user interviews and process mapping.

You getScope, user stories, estimate
AgentsCompassDraft
02Weeks 2–3

Design

Architecture, data model and clickable prototype.

You getPrototype, architecture
AgentsBlueprintFrameGrid
03Weeks 3–10

Build

Two-week sprints with working demos and your approvals.

You getWorking software each sprint
AgentsWeldWatchLedger
04Weeks 10–11

Launch

Hardening, data migration, training and go-live.

You getProduction release
AgentsLaunch
05Weeks 11–14

Evolve

Hypercare, monitoring and improvement sprints.

You getUptime and usage reports
AgentsPulse
Ways to engage

Start small. Scale when it works.

Every engagement begins with a short, fixed-price step so you can judge the fit before committing further.

Start here

Discovery Sprint

Ideas that need scope, design and a reliable estimate.

Duration
2 weeks
Pricing
Fixed price
  • User stories and scope
  • Clickable prototype
  • Fixed-price build quote
Start with Discovery Sprint
Most common

Fixed-scope Build

Well-defined products with a clear launch date.

Duration
6–16 weeks
Pricing
Fixed price
  • Sprint plan and weekly demos
  • Production release
  • 30 days of hypercare
Discuss Fixed-scope Build
Long-term

Dedicated Product Pod

Evolving products with a long roadmap.

Duration
Ongoing
Pricing
Monthly team
  • PM, design and engineers
  • Agentic SDLC acceleration
  • Flexible scope
Discuss Dedicated Product Pod
Free for qualified businesses

Free scoping session and estimate

Share your idea or the process you want to fix. We will map it with you and send an indicative estimate and timeline.

  • Feature breakdown
  • Indicative cost and timeline
  • Build vs buy view
Request your free scoping session and estimate
Outcomes we measure

We agree targets before we start.

Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.

Lead timefrom request to release
Defect escape ratebugs reaching users
Uptimeagainst SLA
Adoptionweekly active users
Process timebefore vs after
Cost of changeeffort per feature
Typical engagements

Where Custom Software Development makes the biggest difference.

Typical engagement

Logistics company

Challenge
Trips, PODs and billing tracked in five tools.
What we do
Custom operations platform with driver app, POD capture and auto-billing.

12 weeks

Typical engagement

Insurance distributor

Challenge
Agents emailed documents for every policy.
What we do
Agent portal with document AI, status tracking and commissions.

10 weeks

Typical engagement

Construction firm

Challenge
Site progress reported by phone.
What we do
Field app with photo logs, approvals and project dashboards.

8 weeks

FAQ

Custom Software Development questions.

Ask us anything
How do you estimate cost?

After a short discovery we give a fixed-price quote for a defined scope, or a monthly team cost for evolving products.

How does AI-native delivery help me?

Specs, code, tests and documentation are generated and kept in sync on the Agentic SDLC, so you get more working software per week, with human review at every gate.

Can you take over an existing system?

Yes. We start with a code and architecture review, stabilise it, then improve it.

What happens after launch?

30 days of hypercare are included. After that, choose a support plan or hand over to your team with full documentation.

Do you provide custom software development in Jaipur and across India?

Yes. Stack18 is headquartered in Jaipur, Rajasthan, and delivers custom software development for businesses across India. You get a free 30-minute call, a fixed-price first step and working software every week, so the engagement works the same whether you are in Jaipur or elsewhere.

Start a conversation

Let's scope your Custom Software Development project.

Tell us where you are and where you want to be. A senior product manager will reply within one business day with next steps.

  • Free 30-minute consultation
  • Indicative estimate after the call
  • NDA available on request

Tell us about your project

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