Stack18 solution · AI agents & automation

AI Enterprise OS

Put AI to work in every team, under your control.

Private AI, knowledge and agents for support, sales, finance, HR and operations.

AI Enterprise OS gives your company a private AI workspace on your own data, then puts agents to work on real jobs: answering customers on WhatsApp, qualifying leads, processing invoices, screening candidates and taking calls in Hindi and English. Every agent works within permissions you set, with human approval and a full audit trail.

  • 24 modules
  • Editions from ₹3.2L
  • Launch edition: 4–5 weeks
See editions & prices ↓Configure modules
7ready-to-deploy department agents
4–14weeks to go live, by edition
100%of agent actions logged and auditable
Yourcloud, your data, your models
Quick answer

What is AI Enterprise OS?

AI Enterprise OS provides private AI, a knowledge layer and department agents for support, sales, finance, HR and operations, with governance built in, in 24 modules. Editions are priced once in rupees: Launch ₹3.2L, Grow ₹7.9L and Scale ₹12.5L, excluding GST.

See it in action

See AI Enterprise OS in action.

Department agents that finish real work, with a person approving anything consequential.

Illustrative interface with sample data. Your screens are configured to your workflows.
Customer Support Agent

Resolves queries on WhatsApp, web and email in English, Hindi and Hinglish, using your knowledge base and order data, and hands over to people when needed.

Private AI Workspace

Secure chat and assistants for your team on approved models, with SSO and no data used for training.

Enterprise Knowledge Base

Your documents, drives, wikis and SOPs indexed so AI answers with sources and respects access rights.

Sound familiar?

What slows ai enterprise teams down today.

AI pilots never reach production

Teams try chatbots and copilots, but nothing connects to real systems or survives a security review.

Staff paste data into public AI tools

Customer and financial data ends up in personal accounts with no control or record.

Knowledge is trapped

Policies, product details and SOPs sit in drives and people's heads, so the same questions are answered again and again.

Nobody can see what AI did

Without permissions, approvals and logs, leaders can't trust AI with anything that matters.

What changes

From workarounds to one connected system.

TodayStaff copy data into public chatbots
With AI Enterprise OSA private AI workspace on approved models, with SSO
TodayAnswers hunted across drives
With AI Enterprise OSEnterprise knowledge that answers with sources
TodayRepetitive tasks done by hand
With AI Enterprise OSDepartment agents that finish real work end to end
TodayAI cost and risk unknown
With AI Enterprise OSBudgets, guardrails and PII redaction on every request
TodayPilots that never ship
With AI Enterprise OSGoverned agents in production within weeks
Editions

Three ways to start. Grow module by module.

Each edition is a tested bundle of modules at 10–20% below their combined price. Prices are one-time build and setup, in rupees, excluding GST.

Launch

4–5 weeks

Companies putting their first agent into production.

₹3,20,000

₹3,55,000 Save ₹35,000 (10%) · 5 modules

Includes

  • Private AI Workspace
  • Enterprise Knowledge Base
  • Customer Support Agent
  • Permissions & Approvals
  • Guardrails & PII Redaction

Grow

8–10 weeks

Teams automating sales, finance and documents.

₹7,90,000

₹9,30,000 Save ₹1,40,000 (15%) · 16 modules

Everything in Launch, plus

  • Governance Suite
  • System Connectors
  • AI Gateway & Cost Controls
  • Document AI
  • Workflow Automation Studio
  • Sales & Lead Agent
  • Finance Ops Agent
  • and 2 more

Scale

12–14 weeks

An AI workforce across every department.

₹12,50,000

₹15,60,000 Save ₹3,10,000 (20%) · 24 modules

Everything in Grow, plus

  • HR & Recruiting Agent
  • IT Helpdesk Agent
  • Procurement Agent
  • Voice Agent
  • Talk to Your Data
  • Enterprise Search
  • Report & Content Generator
  • and 1 more

Need a different mix? Pick individual modules and see your price instantly.

Module guide

Every AI Enterprise OS module, explained.

24 modules in 5 groups. Tags show which editions include a module. Bigger modules include the smaller ones they contain, so nothing is charged twice, and required modules are added for you.

Foundation

4 modules

A private, connected base for AI.

Private AI Workspace

₹60,000

Secure chat and assistants for your team on approved models, with SSO and no data used for training.

LaunchGrowScale

Enterprise Knowledge Base

₹90,000

Your documents, drives, wikis and SOPs indexed so AI answers with sources and respects access rights.

RequiresPrivate AI Workspace
LaunchGrowScale

System Connectors

₹50,000

Connections to Google Workspace, Microsoft 365, Zoho, Tally, your CRM and databases.

GrowScale

AI Gateway & Cost Controls

₹50,000

Model routing, budgets per team, caching and usage reports, so AI spend stays predictable.

GrowScale

Department agents

7 modules

AI that finishes real work, not just chats.

Customer Support Agent

₹1,20,000

Resolves queries on WhatsApp, web and email in English, Hindi and Hinglish, using your knowledge base and order data, and hands over to people when needed.

RequiresEnterprise Knowledge Base
LaunchGrowScale

Sales & Lead Agent

₹1,00,000

Qualifies leads, answers product questions, books meetings and updates the CRM.

RequiresSystem Connectors
GrowScale

Finance Ops Agent

₹1,10,000

Processes vendor invoices, answers payment queries and prepares reconciliation exceptions.

RequiresDocument AI
GrowScale

HR & Recruiting Agent

₹90,000

Screens CVs, schedules interviews, onboards new joiners and answers policy questions.

RequiresEnterprise Knowledge Base
Scale

IT Helpdesk Agent

₹70,000

Handles password resets, access requests and how-to questions, and raises tickets when needed.

RequiresEnterprise Knowledge Base
Scale

Procurement Agent

₹90,000

Drafts RFQs, compares quotes and follows up with suppliers on pending deliveries.

RequiresSystem Connectors
Scale

Voice Agent

₹1,60,000

Answers and makes calls in Hindi and English for reminders, confirmations and first-level support.

RequiresEnterprise Knowledge Base
Scale

Documents & automation

5 modules

Remove the copy-paste work.

Document AI

₹70,000

Reads invoices, KYC documents, contracts and forms, and extracts data into your systems.

GrowScale

Workflow Automation Studio

₹70,000

Build multi-step automations across your apps, with AI steps and human approvals.

RequiresSystem Connectors
GrowScale

Email Triage & Drafting

₹40,000

Sorts shared inboxes, drafts replies and routes requests to the right owner.

RequiresSystem Connectors
GrowScale

Meeting Intelligence

₹40,000

Notes, decisions and action items from meetings, pushed into your task tools.

GrowScale

Report & Content Generator

₹35,000

Drafts proposals, reports and summaries in your format from your own data.

RequiresEnterprise Knowledge Base
Scale

Insight

3 modules

Ask questions, get answers with evidence.

Talk to Your Data

₹1,00,000

Ask business questions in plain language and get charts and answers from your databases.

RequiresSystem Connectors
Scale

Enterprise Search

₹50,000

One search across documents, chats, tickets and records, filtered by permissions.

RequiresEnterprise Knowledge Base
Scale

Agent Performance Analytics

₹35,000

Resolution rates, handovers, time saved and cost per task for every agent.

RequiresAI Gateway & Cost Controls
Scale

Governance & trust

5 modules

AI your leadership and auditors can trust.

Governance Suite

₹1,30,000

Permissions and human approvals, audit trail, guardrails with PII redaction, and evaluation testing together.

IncludesPermissions & Approvals, Audit Trail & Observability, Guardrails & PII Redaction, Evaluation & Testing
GrowScale

Permissions & Approvals

₹40,000

Define what each agent can read, write and do alone, and what needs a person to approve.

LaunchGrowScale

Audit Trail & Observability

₹35,000

Every prompt, tool call and decision logged and searchable.

GrowScale

Guardrails & PII Redaction

₹45,000

Blocks unsafe outputs and masks Aadhaar, PAN, phone and account numbers, in line with DPDP expectations.

LaunchGrowScale

Evaluation & Testing

₹40,000

Test sets and scoring that check answer quality before and after every change.

GrowScale
Configure

Start from an edition, or build your own.

Pick an edition to apply its price, then add or remove modules. Indicative one-time build and setup, excluding GST. Request a quote when you are ready.

India-ready

Connects to the tools Indian businesses run on.

Integrations are scoped with your quote. Third-party accounts stay in your name, and usage is billed by each provider.

Models

ClaudeGPTGeminiOpen-source models

Workspace

Google WorkspaceMicrosoft 365Slack

Business systems

ZohoTally PrimeSalesforceDatabases

Channels

WhatsApp Business APIVoice (SIP / telephony)EmailWeb chat

Identity

SSO (Google, Microsoft)Role-based access
Built for

Who runs on AI Enterprise OS.

Customer-heavy businesses

Support and sales agents that answer instantly in the customer's language.

Finance & shared services

Invoice processing, reconciliation queries and reporting on autopilot.

HR-intensive companies

Screening, onboarding and policy questions handled at scale.

Regulated enterprises

Governed AI with approvals, logs and data kept in your cloud.

Best forBusinesses starting with AISupport and sales teamsFinance and HR operationsEnterprises needing governed AI
What you pay for

Clear pricing, with no per-seat fees.

You pay once to build and set up the modules you choose.

Included in every edition and module price

  • Deployment on your own cloud account or servers
  • Configuration of workflows, roles, approvals and templates
  • Standard data import from Excel, CSV or your current tool
  • Team training, live and recorded
  • 30 days of hypercare after go-live
  • Documentation handed over to you

Paid separately, at cost

  • Cloud hosting On your own AWS, Azure or Google Cloud account, typically a few thousand rupees a month to start.
  • Third-party usage Payment gateway, WhatsApp, SMS, telephony and AI model charges, paid directly to each provider at their rates.
  • Custom features Anything beyond a module's scope is estimated separately before work starts.

Optional Stack18 Care plan from 15% of build value per year: updates, security patches, priority support and small enhancements.

Go-live plan

Live in 4–5 weeks with Launch.

Grow typically takes 8–10 weeks and Scale 12–14 weeks, delivered in phases so your business keeps running.

01Week 1

Discover

We map your process, data and integrations, confirm the edition or module set, and fix a go-live date.

02Weeks 2–4

Configure

The solution is deployed on your cloud and configured to your workflows, roles, approvals and templates.

03Alongside

Integrate & migrate

We connect payments, GST, messaging and your existing tools, and bring your data across.

04Then

Go live & grow

Training, a supported launch and 30 days of hypercare. Add modules whenever you are ready.

FAQ

AI Enterprise OS questions.

Talk to Stack18
Is our data used to train AI models?

No. Models are accessed through enterprise APIs or hosted in your cloud, and your data is not used for training. Everything runs in your environment.

Which AI models do you use?

The platform is model-agnostic. We route each task to the right model for quality and cost, including Claude, GPT, Gemini or open-source models hosted by you.

What does AI usage cost to run?

Model usage is billed at the provider's rates on your account. The AI Gateway sets budgets per team and agent, so there are no surprises.

Can agents take actions, not just answer?

Yes. Agents can update your CRM, create tickets, draft invoices and send messages, but only within the permissions you set, and sensitive actions wait for human approval.

Do agents work in Indian languages?

Yes. Agents work in English, Hindi and Hinglish out of the box, and other Indian languages can be added, including on voice.

Where should we start?

With one agent on one high-volume job, usually customer support. The Launch edition puts it in production with governance in about a month.

Related services

Services that pair with AI Enterprise OS.

Need custom AI work beyond the ready-made system? Our AI product development team builds assistants and automation into your own products, and AI transformation consulting plans which use cases to adopt first.

See AI Enterprise OS running on your business.

Share how you work today. We will recommend an edition, show you a live demo and send a clear, fixed quote.

Book a demo →Configure and price