Healthcare
Patient journeys that feel connected, from first enquiry to follow-up.
Booking, patient records, communication and feedback on one connected system for clinics, hospitals, diagnostics and health startups. Clinical decisions stay with clinicians; we build the systems around them.
- Patient CRM
- WhatsApp booking
- Feedback loops
Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.
- Discovery callFree 30 minutes with a senior specialist
- Scoped first phaseWritten scope, timeline and fixed price
- Build with weekly demosWorking software you can see every week
- Launch and supportGo-live with your team ready, then ongoing support
What software do clinics and healthcare networks need?
Clinics and healthcare networks need to connect appointments, patient records, communication and follow-up so patients are not lost between branches and call centres. Stack18 builds unified patient CRM, WhatsApp booking and feedback workflows on Customer OS or custom software, with role-based access and consent built in. Clinical decisions stay with clinicians.
You need better systems when…
Tap the ones that apply to you.
Healthcare systems, end to end.
Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.
Booking and front desk
WhatsApp, web and call-centre bookings in one calendar.
- Doctor and slot management
- Reminders and rescheduling
- Walk-in and queue handling
Patient CRM
One record from enquiry to treatment plan to follow-up.
- Visit history and consent
- Care-plan reminders
- Referral tracking
Patient app and portal
Reports, bills and bookings in a simple app and web portal.
- Android and iOS apps
- Secure sign-in and access control
- Online payments
Insight and AI assistants
Branch dashboards and governed assistants for routine queries.
- Occupancy and revenue dashboards
- Feedback and NPS analytics
- Private AI for front-desk queries
A typical Healthcare engagement, step by step.
Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.
Discover
Follow a patient from first enquiry to follow-up.
Design
Booking, record and consent flows.
Build
CRM, booking and app in weekly demos.
Launch
Staff training and phased branch rollout.
Start small. Scale when it works.
Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.
Discovery Sprint
Teams deciding what to build first.
- Duration
- 2 weeks
- Pricing
- Fixed price
- Scoped plan and timeline
- Team and fixed price
- Process map or prototype
Ready-made Solution Launch
Teams that want to go live fast.
- Duration
- 3–5 weeks
- Pricing
- From ₹1.6L, one-time
- Pre-built modules
- Configuration and data migration
- Training and support
Transformation Pod
Multi-year programmes across the business.
- Duration
- 12–36 months
- Pricing
- Annual contract
- Dedicated cross-functional team
- Quarterly business reviews
- One accountable partner
Where Healthcare teams see the biggest difference.
Health-adjacent work we have shipped includes a student mental wellness app, live on Android and iOS in three months.
Healthcare network
- Challenge
- Patient journeys split across clinics and call centres.
- What we do
- Unified patient CRM, WhatsApp booking and feedback loops.
12 weeks
Diagnostics chain
- Challenge
- Report delivery and follow-ups handled by phone.
- What we do
- Patient app and WhatsApp report delivery with reminders.
10 weeks
We agree targets before we start.
Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.
Healthcare questions.
Is patient data kept private?
Patient data is sensitive. We build with role-based access, audit logs and consent capture, and agree hosting and retention rules with you before build starts. See our security and AI governance page for how we handle data and AI.
Do you replace our EMR or HIS?
Usually not. We build patient-facing and operations systems and integrate with the EMR or HIS you already use. We do not replace clinical judgement.
Can patients book on WhatsApp?
Yes. WhatsApp booking, reminders and feedback are part of our patient CRM approach.
Can you build a patient app?
Yes. We build Android and iOS apps and have shipped a student wellness app on both platforms in three months.
Do you build software for healthcare businesses in Jaipur and across India?
Yes. Stack18 is headquartered in Jaipur, Rajasthan, and works with Healthcare businesses across India. You get a free 30-minute call, a fixed-price first step and working software every week, so the engagement works the same whether you are in Jaipur or elsewhere.
Often combined with.
Start from ready-made systems such as Customer OS and AI Enterprise OS. Extend them with mobile app development and custom software development. Browse all industries and all Stack18 services.
Customer OS
CRM, WhatsApp, marketing automation, support and loyalty on one customer record. 28 modules from ₹1.6L, live in 3–4 weeks.
See editions and prices →Accelerate with a pre-built solutionAI Enterprise OS
Private AI, knowledge and department agents with governance built in. 24 modules from ₹3.2L, live in 4–5 weeks.
See editions and prices →Product EngineeringMobile App Development
Android and iOS apps with offline mode, UPI, WhatsApp and push built in.
Explore →Product EngineeringCustom Software Development
When off-the-shelf stops fitting, build the system you actually need.
Explore →Let's scope your Healthcare project.
Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.
- Free 30-minute consultation
- Indicative estimate after the call
- NDA available on request