Travel · Agency software

Travel Agency Software

Software that turns a travel enquiry into a costed, confirmed trip.

We build software for travel agencies and tour operators: enquiry tracking, itinerary and quote builder, supplier and cost sheets, bookings and vouchers, GST invoicing and WhatsApp updates to travellers.

  • Quote builder
  • Supplier costs
  • Vouchers and invoices

Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.

2 weeksfixed-price Discovery Sprint
Weeklyworking demos
5governance gates
Quick answer

What is travel agency software?

Travel agency software manages enquiries, itinerary and quote building, supplier costing, bookings, vouchers and invoicing for agents and tour operators. Stack18 builds it with a CRM, a fast quote builder and WhatsApp updates, so quotes go out in minutes and margins stay visible.

Last reviewed 30 October 2026 by the Stack18 delivery team in Jaipur. Security and AI governance · Pricing · About Stack18

Travel Agency Software at a glance
What it coversEnquiries and follow-up; Itinerary and quote builder; Bookings and vouchers; Invoicing and GST; Traveller communication.
Typical first stepDiscovery Sprint: 2 weeks, fixed price.
Build routeFixed-scope first release: agreed in discovery; fixed price after discovery.
Long-term optionTransformation Pod: 12–36 months, annual contract.
Measured byQuote turnaround; Enquiry-to-booking rate; Margin per trip; Follow-up compliance. Each against an agreed baseline.
GovernanceHuman approval at 5 governance gates before anything reaches production. NDA available on request.
Delivery teamBased in Jaipur, India. A senior specialist replies within one business day.
Is this you?

You need this when…

Tap the ones that apply to you.

Most teams we work with recognise two or three of these.

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What we deliver

Travel Agency Software, end to end.

Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.

Enquiries and follow-up

No lead goes cold.

  • Lead capture from site and WhatsApp
  • Follow-up reminders
  • Conversion by source

Itinerary and quote builder

Professional quotes in minutes.

  • Day-wise itinerary templates
  • Supplier rate library
  • Margin and markup rules

Bookings and vouchers

Confirm once, issue everything.

  • Booking tracking per supplier
  • Voucher generation
  • Payment schedule tracking

Invoicing and GST

Clean billing for each trip.

  • GST invoices
  • Advance and balance tracking
  • Supplier payables

Traveller communication

Updates without calls.

  • WhatsApp itinerary and reminders
  • Document sharing
  • Feedback capture
How we work

A typical engagement, step by step.

Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.

01Week 1

Discovery

Map how travel operations works today, the systems and data involved, and agree the first measurable outcome.

You getScope, success measures and fixed price
AgentsCompassDraft
02Weeks 2–3

Design

Design the workflows, roles, integrations and approval points for travel operations.

You getBlueprint and clickable prototype
AgentsBlueprint
03Build phase

Build in weekly demos

Your team sees working travel operations software every week, with changes agreed in the open.

You getWorking release each week
AgentsWeldGridWatch
04Go-live

Launch and support

Data migration, training, go-live support and a measured 30-day review against the baseline.

You getLive system and trained users
AgentsLaunchPulse
Offer

Start small. Scale when it works.

Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.

Start here

Discovery Sprint

Teams deciding scope and priorities before they commit.

Duration
2 weeks
Pricing
Fixed price
  • Scoped plan and timeline
  • Team and fixed price
  • Process map or prototype
Start with Discovery Sprint
Custom route

Fixed-scope first release

Teams that know what they need built.

Duration
Agreed in discovery
Pricing
Fixed price after discovery
  • Written scope and acceptance criteria
  • Weekly demos
  • Handover with documentation
Discuss Fixed-scope first release
Long-term

Transformation Pod

Multi-system programmes that run for years.

Duration
12–36 months
Pricing
Annual contract
  • Dedicated cross-functional team
  • Quarterly business reviews
  • One accountable partner
Discuss Transformation Pod
Proof of capability

What we have shipped, and what a typical engagement looks like.

Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.

Illustrative scenario

Tour operator

Challenge
Quotes built in documents; margins known after the trip.
What we do
CRM and quote builder with supplier rates and margin rules.

Scoped in a 2-week sprint

171modules across 6 ready-made solutions, each priced in rupees
10specialised AI agents on the Agentic SDLC
5human governance gates before anything reaches production
2018founded in Jaipur by Prateek Mathur
₹0per-user licence fees on every ready-made solution
1 daysenior specialist reply to every enquiry
Free for qualified businesses

Free travel operations review

Tell us where travel operations hurts most. We map what to fix first, whether ready-made or custom fits, and a realistic first step.

  • Where to start and why
  • Ready-made vs custom view
  • Indicative timeline
Request your free travel operations review
Outcomes we measure

We agree targets before we start.

Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.

Quote turnaroundbaseline vs target
Enquiry-to-booking ratebaseline vs target
Margin per tripbaseline vs target
Follow-up compliancebaseline vs target
Voucher errorsbaseline vs target
Supplier payable accuracybaseline vs target
FAQ

Travel Agency Software questions.

Ask us anything
Can it work for inbound and outbound operators?

Yes. We shape rate libraries, GST treatment and itineraries to your type of operation.

Can we send quotes on WhatsApp?

Yes. Quotes and itineraries can be shared as PDFs or links, using the official WhatsApp Business API for automation.

Do you connect to booking engines?

Where a supplier offers an API we can integrate. We confirm specific systems in discovery.

Can agents in my team see only their leads?

Yes. Role-based access separates agents, managers and accounts.

Is it ready-made or custom?

Scoped in a two-week Discovery Sprint, often reusing our CRM modules from Customer OS.

Start a conversation

Let's scope your Travel Agency Software project.

Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.

  • Free 30-minute consultation
  • Indicative estimate after the call
  • NDA available on request

Tell us about your project

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