Software directory

Software Directory

Software products with sourced profiles: what they do, who they suit, how they are priced and where the evidence comes from.

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By category: Collaboration SoftwareCRM SoftwareCustomer Support SoftwareProject Management Software

27 listings

  • A customer service platform with ticketing and omnichannel Suite plans priced per agent, and AI agents billed per automated resolution beyond an…

    Use case Email and ticket management

    Pricing Support Team reported at $19 per agent per month; Suite Team $55 (annual billing).

    • Customer support
    • Helpdesk
    • Ticketing
    View profile →Compare with Freshdesk

  • A per-user CRM from Zoho with a free edition for three users and four paid editions that add automation, AI and higher limits.

    Use case Lead, contact and deal management

    Pricing Free for up to 3 users; paid editions reported from $14 per user per month billed annually.

    • CRM
    • Zia AI
    • Blueprint
    View profile →

  • Zoho's help desk software with a free plan for three agents, per-agent paid plans from $7 and native Zoho CRM integration.

    Use case Email and multichannel ticketing

    Pricing Free for up to three agents; paid plans reported from $7 per agent per month billed annually (Express).

    • Zoho Desk
    • Help desk software
    • Customer support software
    View profile →

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