Agile CRM
A budget all-in-one CRM with sales, marketing automation and helpdesk tools, a free plan for up to 10 users and per-user prices that fall with longer billing terms.
- Free plan
- Free trial
- Per-seat pricing
- Cloud
- Independent sources
- Verified 23 Oct 2026Sources are dated on this profile
- 6 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Agile CRM?
Agile CRM is an all-in-one CRM that combines contact management, deals, marketing automation, telephony and a helpdesk in one login. It has a free plan for up to 10 users and 1,000 contacts, and Starter, Regular and Enterprise plans priced per user per month. Its official page lists "as low as" rates of $8.99, $29.99 and $47.99 on the longest term, while monthly billing is reported at $14.99, $49.99 and $79.99.
- Best forSmall teams that want a free CRM for up to 10 users
- Team size fitSmall teams
- PricingFree for up to 10 users and 1,000 contacts. Official "as low as" rates per user per month: Starter $8.99, Regular $29.99, Enterprise $47.99; monthly billing is reported at $14.99, $49.99 and $79.99. Free plan available.
- Main limitationRole-based access controls, call recording and automated voicemails are Enterprise-only.
- AlternativesHubSpot, Zoho CRM, Freshsales, Pipedrive, Bitrix24
Agile CRM overview: who it is for and what it does.
Agile CRM, founded in 2012 and listed on Capterra as based in Hyderabad, India, aims at budget-conscious small businesses that want sales, marketing and service tools without buying three products. Reviewers describe a rare mix for the price: a free plan for up to 10 users, sales tools, marketing automation and helpdesk features under one login. Capterra and GetApp describe the value for money as attractive, with a free tier and comparatively low paid pricing.
Pricing depends on billing term, which causes much confusion. The official page was reported on 10 July 2026 as listing Starter as low as $8.99, Regular at $29.99 and Enterprise at $47.99 per user per month, which are the lowest rates on a two-year commitment. Capterra shows Regular at $49.99 monthly, $39.99 on annual billing and $29.99 on two-year billing, and CASRAI's August 2026 comparison shows monthly list prices of $14.99, $49.99 and $79.99. Plan limits are the bigger meter: contacts rise from 1,000 on Free to 10,000 on Starter, 50,000 on Regular and unlimited on Enterprise, and automation rules rise from 1 on Free to 5, 10 and unlimited.
Agile CRM's trade-offs are well documented. Role-based access controls, call recording and automated voicemails are Enterprise-only, 50+ integrations and 2-way telephony arrive at Regular, and Prospeo reports a 5,000-email monthly send cap on every tier with per-email overage charges. Some independent analysts say product development has slowed and describe billing complaints, including a reviewer who found extra seats charged after sign-up. Agile CRM also offers an enhanced 500apps suite for $14.99 per user per month. Buyers should confirm the term, seat count and send limits before committing.
Main problem it solves
Gives small teams one low-cost system for contacts, deals, email campaigns, calling and customer support so they avoid separate tools.
Typical customer segment
Startups, small businesses and budget-conscious teams that want sales, marketing and helpdesk in one inexpensive CRM.
Target users
- Small sales teams on a tight budget
- Startups that want a free CRM for up to 10 users
- Teams that want marketing automation next to the CRM
- Businesses that need basic helpdesk and telephony alongside sales
Primary use cases
- Contact and deal management
- Email marketing and automation workflows
- Appointment scheduling
- 2-way telephony and call logging
- Helpdesk ticketing
- Lead scoring
What makes it distinct
- Free plan for up to 10 users, versus 2 to 3 users on many competitors
- Sales, marketing automation and helpdesk under one login
- Unlimited contacts on Enterprise and 50,000 on Regular
- Deep discounts for two-year billing terms
Agile CRM features explained.
Sales and CRM
- Contacts, companies and deals
- Contact and company records scale from 1,000 on Free to 10,000 on Starter, 50,000 on Regular and unlimited on Enterprise.
- Deals, tasks and documents
- Starter and above include unlimited deals, tasks and documents, plus lead scoring.
- Appointment scheduling
- Appointment scheduling is included from the free plan.
- Telephony and call recording
- 2-way telephony arrives on Regular, while call recording and automated voicemails are Enterprise-only.
Marketing automation and helpdesk
- Marketing automation workflows
- Automation rules rise from 1 on Free to 5 on Starter, 10 on Regular and unlimited on Enterprise.
- Email campaigns and send limits
- Prospeo reports a 5,000 email sends per month cap on every tier, with per-email overage charges.
- Helpdesk
- A helpdesk module is part of the Agile CRM suite and listed from the Regular plan by Toolradar.
- Social monitoring
- Social monitoring is listed among the Starter plan features.
Integrations, API and administration
- Plugins and integrations
- Google sync, a Chrome extension, Shopify and Stripe sync are on paid plans, with 50+ plugins from Regular upward.
- API limits
- API calls rise from 500 a day on Free to 10,000 on Regular and 25,000 on Enterprise.
- Access controls
- Role-based access controls are available only on Enterprise.
- Onboarding coach
- Enterprise includes an onboarding coach and higher limits, and Free includes email support.
Agile CRM pricing and plans.
Figures reported consistently by independent sources; vendor page not reviewed directly. Checked 23 Oct 2026 against SaaS CRM Review · Capterra · CASRAI.
Pricing model
Per user per month by plan (Free, Starter, Regular, Enterprise), with lower prices for annual and two-year billing and limits on contacts, automation rules and API calls.
Free plan
Yes
Free trial
Yes
Agile CRM plans and prices (USD)
Free
$0 for up to 10 users
Not applicable
1,000 contacts and companies, 1 plugin, 1 automation rule, 500 API calls a day and email support.
Starter
As low as $8.99 per user per month on a two-year term; $14.99 billed monthly (reported)
Monthly, annual or two-year
10,000 contacts, lead scoring, unlimited deals, tasks and documents, 5 automation rules and 2-way email sync.
Regular
As low as $29.99 per user per month on a two-year term; $39.99 annual; $49.99 billed monthly (reported)
Monthly, annual or two-year
50,000 contacts, 50+ plugins, 2-way telephony, 10 automation rules, helpdesk and 10,000 API calls a day.
Enterprise
As low as $47.99 per user per month on a two-year term; $79.99 billed monthly (reported)
Monthly, annual or two-year
Unlimited contacts and automation rules, role-based access controls, call recording, automated voicemails, onboarding coach and 25,000 API calls a day.
The $8.99, $29.99 and $47.99 rates are the 'as low as' prices on Agile CRM's official page, reported as checked on 10 July 2026 by SaaS CRM Review and matched by Subger and Toolradar. Capterra lists monthly prices of $14.99 and $49.99, annual Regular at $39.99 and two-year Regular at $29.99; CASRAI lists monthly $14.99, $49.99 and $79.99. Older sources quote $9.99 and $39.99. A separate enhanced 500apps suite costs $14.99 per user per month, and email sends are capped at 5,000 a month with overages, according to Prospeo. Confirm terms and seat counts before checkout.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesAgile CRM integrations, API and platforms.
Important integrations
- Google sync and Chrome extension
- Shopify and Stripe sync
- 50+ plugins (Regular and above)
- 2-way telephony
- 500apps suite (separate cost)
Supported platforms
- Web
API
API limits are 500 calls a day on Free, 10,000 on Regular and 25,000 on Enterprise.
Data import and export
Import and export options were not separately reviewed.
Integrations are tiered by plan and were not tested.
Balanced and sourced.
Each point cites a source. Editorial summaries are not customer reviews.
Strengths
- A free plan for up to 10 users is rare, since competing free tiers typically cap at 2 to 3 users. [5]
- Sales, marketing automation and helpdesk features are available under one login. [4]
- Contact limits are generous, with 50,000 on Regular and unlimited on Enterprise. [5]
- Two-year billing brings Starter down to $8.99 and Regular to $29.99 per user per month. [1]
- Capterra and GetApp describe value for money as attractive for small teams. [2]
Limitations
- Role-based access controls, call recording and automated voicemails are Enterprise-only. [1]
- Email sends are capped at 5,000 a month on every tier with per-email overages. [6]
- The free plan is limited to 1,000 contacts, 1 plugin and 500 API calls a day. [4]
- Some analysts report slowed product development and billing disputes, including extra seats charged after sign-up. [5]
- Prices differ by billing term and source, so the headline price may not match a monthly bill. [3]
Best for
- Small teams that want a free CRM for up to 10 users
- Budget buyers who want CRM, marketing and helpdesk in one tool
- Teams willing to commit to a two-year term for lower per-user prices
May be less suited to
- Teams that need role-based permissions without paying for Enterprise
- High-volume email senders
- Teams that want a rapidly evolving product with fresh features
Alternatives to Agile CRM.
HubSpot
A customer platform built around Smart CRM, with Sales, Marketing, Service and other Hubs and a free entry…
Explore →Related productZoho CRM
A per-user CRM from Zoho with a free edition for three users and four paid editions that add automation, AI…
Explore →Related productFreshsales
A sales CRM from Freshworks with a free plan for three users, built-in phone and email, and Freddy AI…
Explore →Related productPipedrive
A pipeline-focused sales CRM sold per seat in four plans (Lite, Growth, Premium and Ultimate), with…
Explore →Related productBitrix24
A flat-priced all-in-one work platform that bundles CRM, tasks and projects, chat and video, telephony and…
Explore →Agile CRM compared with similar crm software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Free plan | Customisation | Automation | AI features |
|---|---|---|---|---|---|
| Agile CRM | Per user by plan; discounts for longer terms | Yes (10 users, 1,000 contacts) | Plugins and API limits by plan | 1, 5, 10 and unlimited rules by plan | None documented |
| Attio | Per seat by plan; AI and workflow usage on credits | Yes, up to 3 seats | Custom objects and relationship attributes | Workflows on credits; sequences from Pro | Ask Attio, agents and call recording |
| Bigin by Zoho CRM | Per user by plan; record limits by plan | Yes (1 user, 500 records) | Tiered custom fields per module (10, 25, 50) | Workflow rules per module by plan | Writing assistant and summaries from Premier |
| Bitrix24 | Flat price per organisation with user cap | Yes (1 to 2 users) | Custom fields, pipelines and workflows | Workflow automation from Professional | AI-powered sales (Professional) |
| Capsule CRM | Per user by plan; optional Marketing add-on | Yes (2 users, 250 contacts) | Custom fields, milestones and task types; quotas rise by plan | Workflow automation from Growth | AI pipeline generator, summaries and enrichment |
| Close CRM | Per user by plan; usage-based calling and AI extras | No free plan; trial available | Custom activities and API on higher plans | Workflows from Growth | Chloe AI agent and AI credits on every plan |
Agile CRM head-to-head.
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Join the discussion.
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Agile CRM questions and answers
What is Agile CRM?
Agile CRM is an all-in-one CRM that combines contact management, deals, marketing automation, telephony and a helpdesk. It has a free plan for up to 10 users and paid plans per user per month.
How much does Agile CRM cost?
Agile CRM's official page lists Starter as low as $8.99, Regular at $29.99 and Enterprise at $47.99 per user per month on the longest term. Monthly billing is reported at $14.99, $49.99 and $79.99.
Does Agile CRM have a free plan?
Yes. The free plan supports up to 10 users with 1,000 contacts and companies, 1 plugin, 500 API calls a day and email support.
Why do Agile CRM prices differ between websites?
Agile CRM prices depend on the billing term. The lowest "as low as" rates apply to two-year plans, while monthly and annual billing cost more, and some older articles quote superseded prices.
Does Agile CRM include marketing automation?
Yes, but limits vary by plan: 1 automation rule on Free, 5 on Starter, 10 on Regular and unlimited on Enterprise. Email sends are reportedly capped at 5,000 a month.
Does Agile CRM have a helpdesk?
Yes. A helpdesk module is part of the suite and listed from the Regular plan.
Does Agile CRM support role-based permissions?
Only on the Enterprise plan. Access controls, call recording and automated voicemails are Enterprise-only.
What are alternatives to Agile CRM?
Common alternatives include HubSpot, Zoho CRM, Freshsales, Pipedrive and Bitrix24.
What integrations does Agile CRM support?
Documented integrations and ecosystem items include Google sync and Chrome extension, Shopify and Stripe sync, 50+ plugins (Regular and above), 2-way telephony, 500apps suite (separate cost). API details: API limits are 500 calls a day on Free, 10,000 on Regular and 25,000 on Enterprise.
What are the limitations of Agile CRM?
Role-based access controls, call recording and automated voicemails are Enterprise-only. Email sends are capped at 5,000 a month on every tier with per-email overages. The free plan is limited to 1,000 contacts, 1 plugin and 500 API calls a day.
Which platforms does Agile CRM run on?
Agile CRM is documented as available on: Web.
When was the Agile CRM profile last verified?
Sources for this profile were last reviewed on 23 Oct 2026. 6 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Agile CRM review 2026: pricing, plan limits and who should skip it SaaS CRM Review Third-party Accessed 23 Oct 2026
- Agile CRM pricing, reviews and features Capterra Third-party Accessed 23 Oct 2026
- Agile CRM pricing vs Pipedrive CASRAI Third-party Accessed 23 Oct 2026
- Agile CRM reviews: buyer verdict 2026 The Wearify Third-party Accessed 23 Oct 2026
- Agile CRM pricing 2026: total cost and competitors compared CheckThat Third-party Accessed 23 Oct 2026
- Agile CRM pricing, reviews, pros and cons (2026) Prospeo Third-party Accessed 23 Oct 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are corroborated across independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Agile CRM's own pages were not retrieved as text. This profile uses six independent 2026 sources, one of which reports checking the official pricing page on 10 July 2026. Prices vary by billing term and some sources quote older figures, so confirm term and seat counts with Agile CRM. Product behaviour was not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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