Software directory

Software Directory

Software products with sourced profiles: what they do, who they suit, how they are priced and where the evidence comes from.

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By category: Collaboration SoftwareCRM SoftwareCustomer Support SoftwareProject Management Software

89 listings

  • An open-source agile project management tool for Scrum, Kanban and Scrumban teams, available as a hosted service with a free plan or as a…

    Use case Sprint planning and backlog management

    Pricing Free for up to 15 users. Premium is $7 per user per month, or $5 billed annually, with unlimited users and projects. Enterprise is custom. Self-hosting the open-source edition is free.

    • Agile project management
    • Open source
    • Scrum
  • A free live chat platform with unlimited agents and chats, plus ticketing, a knowledge base and a CRM, monetised through optional add-ons for…

    Use case Website live chat

    Pricing Core live chat, ticketing, knowledge base and CRM are free with unlimited agents. Reported add-ons: Remove Branding $29/month (annual), AI Assist from $29/month, voice from $49, hired agents about $1/hour.

    • Live chat
    • Free live chat software
    • Ticketing
  • A project management platform built around client work, with budgets, time tracking and resource planning from its mid-tier plans.

    Use case Client project delivery

    Pricing Free plan available; Deliver reported at $10.99 and Grow at $19.99 per user per month billed annually. Higher tiers are not consistently reported.

    • Teamwork
    • Teamwork.com
    • Project management
  • A live chat, chatbot and helpdesk platform for small and online businesses, priced by billable conversations rather than agent seats.

    Use case Website live chat

    Pricing Free plan with 50 billable conversations a month; Starter about $29 per month ($24.17 annual); Growth from about $59 ($49.17 annual); Plus from about $749; Premium from about $2,999 or by quote.

    • Customer support
    • Live chat
    • Chatbot
  • A task management app for individuals and teams with projects, filters, reminders, shared team workspaces and AI features such as Ramble voice…

    Use case Personal to-do lists and daily planning

    Pricing Beginner is free. Pro is $7 per month or $60 per year ($5 per month). Business is $10 per user per month or $8 per user per month billed yearly ($96 per user per year). 7-day Pro and 14-day Business trials.

    • Task management
    • To-do list
    • Personal productivity
  • A Kanban-style work management tool from Atlassian with built-in Butler automation on every plan and a free tier for whole teams.

    Use case Kanban task boards

    Pricing Free plan; Standard $5 per user per month billed annually ($6 monthly).

    • Kanban
    • Project management
    • Butler automation
  • A threaded, asynchronous team messaging app from Doist, the makers of Todoist, built for remote teams that want fewer interruptions than real-time…

    Use case Threaded team discussions

    Pricing Free plan (1 month of history). Unlimited is $5 per user per month billed annually or $6 monthly. Enterprise is custom. Registered non-profits get 50 percent off.

    • Team communication
    • Asynchronous messaging
    • Threaded conversations
  • An all-in-one CRM with sales, marketing, help desk, projects and inventory in one suite, a free plan for 10 users, Calculus AI from $12 per user and…

    Use case Lead and contact management

    Pricing One Pilot is free for up to 10 users and 3,000 records. Per user per month billed annually: Growth $12, Professional $30, Enterprise $42, One AI $50; monthly billing is $15, $42, $58 and $66. Single App seats $20, $30 and $38.

    • CRM
    • All-in-one CRM
    • Help desk
  • A work management platform with a free plan, Team at $10 and Business at $25 per user, and custom Pinnacle and Apex tiers for larger organisations.

    Use case Project planning with Gantt charts and board views

    Pricing Free plan for unlimited users; paid plans reported from $10 per user per month billed annually (Team).

    • Wrike
    • Project management software
    • Work management
  • A customer service platform with ticketing and omnichannel Suite plans priced per agent, and AI agents billed per automated resolution beyond an…

    Use case Email and ticket management

    Pricing Support Team reported at $19 per agent per month; Suite Team $55 (annual billing).

    • Customer support
    • Helpdesk
    • Ticketing
  • A GitHub-native project management platform with sprints, roadmaps, velocity reports and AI tools, with a free plan and a low per-user Teams plan.

    Use case Sprint planning with automated planning

    Pricing Free plan. Teams is $4.99 per user per month billed yearly on the current pricing page; older listings show $8.33 yearly or $12.50 monthly. Enterprise is custom. Free trials for Teams and Enterprise.

    • Project management
    • GitHub
    • Agile
  • A team chat and collaboration app from Zoho with channels, video meetings, bots and deep integration with Zoho CRM, Desk and Projects, starting with…

    Use case Team channels and direct messages

    Pricing Free plan. Reported prices: Standard $18 per month flat (up to 25 users), Professional $2 and Enterprise $4 per user per month (about $1.80 and $3.60 billed yearly), 10-user minimum on those plans. Free trial available.

    • Team chat
    • Collaboration software
    • Zoho
  • A per-user CRM from Zoho with a free edition for three users and four paid editions that add automation, AI and higher limits.

    Use case Lead, contact and deal management

    Pricing Free for up to 3 users; paid editions reported from $14 per user per month billed annually.

    • CRM
    • Zia AI
    • Blueprint
  • Zoho's help desk software with a free plan for three agents, per-agent paid plans from $7 and native Zoho CRM integration.

    Use case Email and multichannel ticketing

    Pricing Free for up to three agents; paid plans reported from $7 per agent per month billed annually (Express).

    • Zoho Desk
    • Help desk software
    • Customer support software
  • A budget-friendly project management tool with a small free plan and per-user Premium, Enterprise and Ultimate plans, part of the Zoho family.

    Use case Project planning with Gantt charts

    Pricing Small free plan; Premium reported at $4 per user per month billed annually ($5 monthly), Enterprise $9 ($10 monthly) and Ultimate about $14 ($15 monthly).

    • Project management
    • Gantt charts
    • Time tracking
  • Zoom's collaboration suite bundling meetings, team chat, docs and AI Companion, free on Basic and from about $13 per user on annual billing.

    Use case Video meetings and webinars

    Pricing Basic is free; Pro about $13.33, Business about $18.33 and Business Plus about $22.49 per user per month billed annually.

    • Zoom
    • Zoom Workplace
    • Video conferencing
  • Open-source team chat that keeps every conversation organised by topic, available as hosted Zulip Cloud or self-hosted.

    Use case Asynchronous team communication organised by topic

    Pricing Zulip Cloud Free; Standard $6.67 and Plus $10 per user per month billed annually ($8 and $12 monthly). Self-hosted is free, with paid plans reported from about $3.50 per user per month.

    • Team chat
    • Open source
    • Self-hosted

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