Software directory

Software Directory

Software products with sourced profiles: what they do, who they suit, how they are priced and where the evidence comes from.

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By category: Collaboration SoftwareCRM SoftwareCustomer Support SoftwareProject Management Software

89 listings

  • A relationship-focused CRM that sits on top of Microsoft 365 or Google Workspace, with one flat per-seat plan, 25,000 contacts, AI email tools and…

    Use case Unified contact management

    Pricing No free plan. Nimble Business is $24.90 per seat per month billed annually or $29.90 billed monthly, with 25,000 contacts. 14-day free trial, no credit card. Add-ons cost extra.

    • CRM
    • Relationship CRM
    • Microsoft 365 CRM
  • A connected workspace for docs, wikis and projects, with a free plan, per-member paid plans and AI bundled into higher tiers.

    Use case Team wikis and knowledge bases

    Pricing Free plan; paid plans billed per member (Plus, Business) with AI bundled from Business.

    • Wiki
    • Docs
    • Knowledge base
  • A fast, minimal team wiki and knowledge base with real-time collaboration, visual canvases and Sidekick AI, priced per user with a free plan limited…

    Use case Internal wiki and knowledge base

    Pricing Free for up to 50 items. Per user per month billed annually: Starter $6, Business $10; monthly billing is $8 and $12.50. Enterprise is custom.

    • Team wiki
    • Knowledge base
    • Documentation
  • A small-business CRM with five per-user tiers, unlimited contacts and optional marketing and engagement add-ons.

    Use case Pipeline and lead management

    Pricing Foundation reported at about $13 and Pro at about $42 per user per month billed annually; higher tiers are reported inconsistently.

    • Nutshell
    • Nutshell CRM
    • Small business CRM
  • A long-running live chat tool for websites, now offered as classic human live chat at $29 per agent and as a flat-priced AI Website Agent, with…

    Use case Website live chat

    Pricing Free plan not confirmed (most mid-2026 sources say none). Classic live chat $29 per agent per month ($23 annual, $19 two-year). AI Website Agent $400 a month billed annually with one seat, $29 per extra seat. Pro is custom.

    • Live chat
    • Website chat
    • AI website agent
  • Open-source project management software for classic, agile and hybrid teams, with Gantt charts, boards, Scrum, time and cost tracking, available…

    Use case Project planning and scheduling

    Pricing Community is free with no minimum users. Enterprise per user per month: Basic €5.95 (25-user minimum), Professional €10.95 (25), Premium €15.95 (100), Corporate on request (250). 14-day free trial.

    • Project management
    • Open source
    • Self-hosted
  • A project management tool for freelancers, agencies and small teams that combines tasks, time tracking, invoicing, budgets and resource scheduling…

    Use case Task and project management

    Pricing Free plan (3 clients, 50 tasks). Per user per month: Starter $5.90, Small Office $10.90, Business $16.90. Free trial, no credit card required.

    • Project management
    • Time tracking
    • Invoicing
  • A pipeline-focused sales CRM sold per seat in four plans (Lite, Growth, Premium and Ultimate), with automations starting at Growth.

    Use case Visual deal pipeline management

    Pricing No permanent free plan; plans reported from $14 per seat per month billed annually (Lite).

    • CRM
    • Sales pipeline
    • Deal tracking
  • An open-source project management tool that combines work items, cycles, modules, wiki and intake in one workspace, available as a cloud service or…

    Use case Sprint and cycle planning

    Pricing Free for up to 12 users. Pro $6 and Business $13 per user per month billed annually ($8 and $15 monthly); Enterprise Grid custom. Free self-hosted Community edition. 14-day trial reported for Business.

    • Project management
    • Open source
    • Self-hosted
  • Agency management software that combines project management, budgets, time tracking, resource planning, invoicing and profitability reporting for…

    Use case Project and task management

    Pricing No free plan; 14-day trial. Per user per month billed yearly per Productive: Essential $9, Professional $24, Ultimate $32; monthly billing about $11, $28 and $39. Other directories list $10, $25 and $40.

    • Agency management
    • Project management
    • Time tracking
  • All-in-one project management sold at a flat monthly price for unlimited users, with boards, Gantt charts, proofing, chat and time tracking.

    Use case Project planning with Gantt charts and boards

    Pricing No free plan; Essential is $45 per month billed annually ($50 monthly) for 40 projects; Ultimate Control is $89 for the first three months then $135 per month billed annually ($99 then $150 monthly). Unlimited users on both.

    • Project management
    • Flat pricing
    • Unlimited users
  • A Slack-style team chat app with a free plan that includes unlimited users and unlimited message history, and low per-user paid tiers for guests…

    Use case Team channels and direct messages

    Pricing Free plan (unlimited users and history, 10 GB). Reported per user per month: Pro $2.49, Business $3.99, Enterprise $6.99; older listings show $2, $3 and $6 billed annually.

    • Team chat
    • Collaboration software
    • Slack alternative
  • A per-user helpdesk and live chat platform, built mainly for online stores, that brings email, chat, social, SMS and calls into one inbox.

    Use case Shared inbox for email, chat, social and SMS

    Pricing No free plan; Basic $29, Pro $49 and Plus $69 per staff user per month, with a 14-day free trial of all features.

    • Customer support
    • Helpdesk
    • Live chat
  • A free, open-source project management and issue tracking web application with multiple projects, Gantt charts, wiki, time tracking and role-based…

    Use case Issue and bug tracking

    Pricing Free and open source (GPL v2) with no user limits. Self-hosting costs your server and admin time; managed Redmine hosting is reported from about $25 to $50 per month.

    • Project management
    • Open source
    • Self-hosted
  • An open-source secure communications platform for teams that need data sovereignty, with self-managed, private-cloud and air-gapped deployment…

    Use case Secure internal team messaging

    Pricing Free self-managed Starter edition; paid commercial plans are quote-based. Earlier pages and third-party sites reported Pro at $8 per user per month billed annually.

    • Team collaboration
    • Secure messaging
    • Open source
  • An automated CRM for small B2B sales teams that fills in contacts, companies and interactions from email and calendar, with email tracking…

    Use case Automatic contact and company capture

    Pricing No free plan; 30-day free trial, no card. Per user per month billed annually: Growth $29, Pro $49, Enterprise $99 (5-user minimum); monthly billing is $39, $64 and $124.

    • CRM
    • Automated CRM
    • B2B sales CRM
  • Salesforce's CRM for sales teams, sold in editions from Starter Suite to Unlimited, with a customisation-heavy platform behind it.

    Use case Lead and opportunity management

    Pricing Per user per month by edition; Salesforce directs buyers to contact sales for detailed pricing.

    • CRM
    • Sales Cloud
    • Opportunity management
  • Salesforce's customer service platform with case management, omnichannel routing, knowledge, Einstein AI and Agentforce agents, priced per user…

    Use case Case management and routing

    Pricing No Service Cloud free plan; 30-day trial reported. Per user per month billed annually: Starter $25, Pro $100, Enterprise about $175, Unlimited $330 to $350, Agentforce 1 Service $550. Agentforce for Service add-on $125.

    • Customer service software
    • Enterprise CRM
    • Case management
  • A fast project management platform for software teams built around stories, epics, iterations and objectives, with Kanban boards, roadmaps, Docs and…

    Use case Sprint planning with iterations

    Pricing Free plan for up to 10 users. Team $8.50 and Business $12 per user per month billed annually ($10 and $16 billed monthly); Enterprise is custom. 14-day full-access trial, no card.

    • Project management
    • Software development
    • Agile
  • A channel-based team messaging platform with a free plan, per-user paid plans, and AI features that scale from basic on Pro to advanced on Business+.

    Use case Team and project channels

    Pricing Free plan; Pro reported at $7.25 per user per month billed annually.

    • Team chat
    • Channels
    • Huddles
  • An AI-powered team knowledge base with a collaborative editor, doc verification, Ask search and an agent that keeps docs in sync with your tools.

    Use case Internal knowledge base and team wiki

    Pricing No free plan; Basic is $10 and Pro is $20 per user per month billed yearly; Enterprise is custom. 14-day free trial, no credit card.

    • Knowledge base
    • Team wiki
    • AI search
  • An enterprise work management platform with a spreadsheet-style interface, Gantt and dashboards, Pro and Business plans and custom Enterprise pricing.

    Use case Project and portfolio tracking with Gantt and dashboards

    Pricing No free plan for new sign-ups; Pro reported at $9 per member per month billed annually.

    • Smartsheet
    • Work management software
    • Project management software
  • A CRM that runs inside Gmail, turning your inbox into shared sales pipelines with mail merge, email tracking, automation and AI credits, priced per…

    Use case Sales pipeline inside Gmail

    Pricing Free tier offers email tools only, with no CRM pipeline. Pro $49, Pro+ $69 and Enterprise $129 per user per month billed annually ($59, $89 and $159 monthly). Enterprise requires 10 seats.

    • Gmail CRM
    • Sales pipeline
    • Mail merge
  • A sales-led CRM suite with Sugar Sell, Sugar Serve and Sugar Market, predictive and generative AI, and cloud or on-premises deployment, priced per…

    Use case Pipeline management and forecasting

    Pricing No free plan. Reported per user per month, billed annually: Sugar Sell Standard $59, Advanced $85, Premier $135 (15-user minimum); Sugar Serve about $80; Sugar Market from $1,000 a month for 10,000 contacts.

    • CRM
    • Enterprise CRM
    • Sales automation

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