Zoho Cliq
A team chat and collaboration app from Zoho with channels, video meetings, bots and deep integration with Zoho CRM, Desk and Projects, starting with a free plan and low per-user paid tiers.
- Free plan
- Free trial
- Per-seat pricing
- Cloud
- AI features
- Vendor-sourced
- Verified 23 Oct 2026Sources are dated on this profile
- 5 sourcesLinked, typed and dated
- Vendor and official documentationHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Zoho Cliq?
Zoho Cliq is a business chat and collaboration platform from Zoho Corporation with channels, group chats, voice and video calls, file sharing, bots and workflow automation. It has a free plan, a Standard plan reported at $18 per month flat, and per-user Professional ($2) and Enterprise ($4) plans with a 10-user minimum, plus a free trial. Cliq connects natively with Zoho CRM, Desk and Projects and is included in Zoho bundles.
- Best forTeams that already use Zoho CRM, Desk, Projects or Zoho One
- Team size fitSmall teams, Mid-size teams
- PricingFree plan. Reported prices: Standard $18 per month flat (up to 25 users), Professional $2 and Enterprise $4 per user per month (about $1.80 and $3.60 billed yearly), 10-user minimum on those plans. Free trial available. Free plan available.
- Main limitationProfessional and Enterprise require a minimum of 10 users, while Standard is flat-priced for up to 25 users.
- AlternativesSlack, Microsoft Teams, Mattermost, Zulip, Zoom Workplace
Zoho Cliq overview: who it is for and what it does.
Zoho Cliq is Zoho's answer to Slack and Microsoft Teams, aimed at businesses that already use or plan to adopt Zoho applications. Teams get one-to-one and group chats, channels, threaded conversations, @mentions, file sharing, voice and video calls, screen sharing and searchable history. Zoho's pricing page lists group sizes of 100 participants on Free and 500 on paid plans, 100 GB of storage per organisation on Free and Standard and per user on Professional and Enterprise, and a unified organisation directory that gains teams and custom roles on higher plans.
Pricing is unusually low and has several shapes. Third-party listings consistently report Free for no charge, Standard at $18 per month flat for up to 25 users, Professional at $2 per user per month and Enterprise at $4 per user per month, with Zoho's page showing a 10 percent saving for yearly billing and a 10-user minimum on Professional and Enterprise. Zoho's partner pages in India quote rupee prices per user and exclude GST, so regional prices differ. The free plan limits searchable messages to 10,000 while paid plans offer unlimited searchable history.
Cliq's main strength is ecosystem fit: bots and commands surface Zoho CRM, Desk and Projects records inside chat, tasks can be viewed and managed through Zoho Projects, and automation, custom bots and extensions let teams build their own workflows. Independent reviewers praise generous free features and low pricing. Teams outside the Zoho ecosystem may find the app marketplace and third-party integration depth narrower than Slack, and advanced controls such as audit history and eDiscovery sit on the Enterprise plan.
Main problem it solves
Gives teams, especially those using Zoho business apps, an affordable chat and video platform with bots and automation so work conversations and business records live in one place.
Typical customer segment
Small and mid-size businesses, Zoho customers and cost-conscious organisations that want a low-cost alternative to Slack or Microsoft Teams.
Target users
- Teams already using Zoho CRM, Desk, Projects or Zoho One
- Small businesses that want chat and video at low cost
- IT administrators who need roles, SSO and audit controls
- Distributed teams running channels and video calls
Primary use cases
- Team channels and direct messages
- Video and audio meetings
- CRM, support and project notifications in chat
- Custom bots and workflow automation
- Live events and broadcasting
- Guest and external collaboration
What makes it distinct
- Very low per-user pricing and a free plan
- Native integration with Zoho CRM, Desk and Projects
- Flat-rate Standard plan for small teams
- Cliq is bundled with Zoho suites such as Zoho One
Zoho Cliq features explained.
Messaging and meetings
- Chats, channels and threads
- Unlimited one-to-one and group chats, channels, threaded conversations, @mentions and #tags, read receipts and link previews organise conversations.
- Voice, video and screen sharing
- Audio and video calls, screen sharing and guests in meetings are included, and listings report video broadcasting to up to 10,000 participants on higher plans.
- Searchable history
- Free keeps 10,000 searchable messages, while Standard, Professional and Enterprise offer unlimited searchable messages.
- On-demand chat summary and text extraction
- Zoho lists an on-demand chat summary and extract-text-from-images features among Cliq capabilities.
Collaboration and Zoho integration
- File storage
- Storage is 100 GB per organisation on Free and Standard and 100 GB per user on Professional and Enterprise.
- Task management
- Tasks can be viewed and managed through Zoho Projects or directly within Cliq on paid plans.
- Bots for Zoho CRM, Desk and Projects
- Bots and commands bring records and alerts from Zoho CRM, Desk and Projects into chat.
- Directory, teams and roles
- A unified organisation directory covers users, departments and designations, with teams and custom roles on Professional and Enterprise.
Automation, security and administration
- Custom bots, extensions and workflows
- Cliq supports custom bots, workflow automation and extensions, with higher quotas and advanced automation on higher plans.
- SSO and user provisioning
- Two-factor authentication, SAML single sign-on and user provisioning and de-provisioning are listed on Cliq plans.
- eDiscovery and audit logs
- Enterprise adds audit history, advanced usage reports, eDiscovery and data retention controls for compliance.
- Guest and external access
- Guest access and external channels let people outside the organisation join selected conversations on paid plans.
Zoho Cliq pricing and plans.
Figures reported consistently by independent sources; vendor page not reviewed directly. Checked 23 Oct 2026 against Capterra · TrustRadius · GetApp.
Pricing model
Free plan; Standard at a flat monthly rate for small teams; Professional and Enterprise per user per month with a 10-user minimum and a 10 percent saving on yearly billing.
Free plan
Yes
Free trial
Yes
Zoho Cliq plans and prices (USD)
Free
$0
Not applicable
Unlimited chats, 100 participants per group, 10,000 searchable messages and 100 GB per organisation.
Standard
$18 per month flat for up to 25 users (reported)
Monthly or yearly
Unlimited searchable messages, 500 participants per group and 100 GB per organisation.
Professional
$2 per user per month; about $1.80 billed yearly (reported)
Monthly or yearly
10-user minimum; 100 GB per user, teams and custom roles, task management and more custom shortcuts.
Enterprise
$4 per user per month; about $3.60 billed yearly (reported)
Monthly or yearly
10-user minimum; adds audit history, advanced usage reports, eDiscovery and data retention controls.
Zoho's pricing page confirms the plan names, the 10-user minimum on Professional and Enterprise, a 10 percent yearly discount and plan limits, but its dollar amounts load dynamically, so the prices here come from Capterra, GetApp and TrustRadius, which agree on $2, $4 and $18. Zoho prices vary by region and currency: Indian partner pages quote rupee prices per user excluding GST. Older articles quote a $3 per user Unlimited plan and different limits for the free plan. Confirm current regional prices on Zoho's pricing page.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesZoho Cliq integrations, API and platforms.
Important integrations
- Zoho CRM, Desk and Projects bots
- Zoho One and Zoho Workplace bundles
- Custom bots and extensions
- Video meetings and screen sharing
- SAML single sign-on
- API support
Supported platforms
- Web
- Mobile apps (iOS and Android)
- Desktop apps
API
Capterra lists API support, and Cliq provides a developer platform for bots, commands, extensions and workflows.
Data import and export
Print chat transcript is listed on Zoho plans; other import and export options were not reviewed.
Integration depth is strongest inside the Zoho ecosystem. Individual integrations were not tested, and mobile and desktop app availability was not separately verified.
Balanced and sourced.
Each point cites a source. Editorial summaries are not customer reviews.
Strengths
- A free plan and paid plans from about $2 per user per month make Cliq one of the cheapest options in its category. [2]
- Native bots connect Cliq to Zoho CRM, Desk and Projects, which keeps business data inside chat. [1]
- Reviewers describe generous free features, including 100 GB of storage and 100 participants per channel. [5]
- Video calls, screen sharing and guests in meetings are included without a separate meeting product. [2]
- Enterprise adds eDiscovery, audit history and advanced usage reports for compliance teams. [1]
Limitations
- Professional and Enterprise require a minimum of 10 users, while Standard is flat-priced for up to 25 users. [1]
- The free plan limits searchable messages to 10,000, and some features require paid plans. [1]
- Pricing varies by region and has changed over time, so older articles quote different plan structures. [3]
- Value is strongest for teams in the Zoho ecosystem, and third-party integration depth is narrower than Slack. [4]
- Zoho's own pricing page loads dollar amounts dynamically, so per-user prices rely on third-party listings. [2]
Best for
- Teams that already use Zoho CRM, Desk, Projects or Zoho One
- Small businesses that want chat and video at very low cost
- Organisations in India and other regions that want local-currency billing
May be less suited to
- Teams that rely heavily on a large third-party app marketplace
- Organisations that need advanced enterprise governance beyond Zoho Enterprise features
Alternatives to Zoho Cliq.
Slack
A channel-based team messaging platform with a free plan, per-user paid plans, and AI features that scale…
Explore →Related productMicrosoft Teams
Microsoft's chat, meetings and collaboration app, available free, as a $4 standalone plan or bundled in…
Explore →Related productMattermost
A collaboration platform for secure messaging, playbooks, boards and AI agents that can run self-hosted, in…
Explore →Related productZulip
Open-source team chat that keeps every conversation organised by topic, available as hosted Zulip Cloud or…
Explore →Related productZoom Workplace
Zoom's collaboration suite bundling meetings, team chat, docs and AI Companion, free on Basic and from about…
Explore →Zoho Cliq compared with similar collaboration software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Free plan | Knowledge base and docs | Collaboration | AI features |
|---|---|---|---|---|---|
| Zoho Cliq | Free; flat Standard; per user on Professional and Enterprise | Yes (unlimited users, 10,000 searchable messages) | Searchable chat history; not a wiki | Channels, video calls and Zoho app bots | On-demand chat summary (Zia features) |
| Coda (Superhuman Docs) | Per Doc Maker; editors and viewers free | Yes | Docs, wikis and tables in one doc | Real-time docs with free editors and viewers | AI in docs; Grammarly and Go bundled from Pro (reported) |
| Confluence | Per user per month by plan, annual | Yes, up to 10 users | Structured pages and spaces | Team spaces, guests, Jira links | Rovo credits on paid plans (reported) |
| Google Workspace | Per user by edition; annual or flexible monthly | No | Docs and Drive shared storage; no separate wiki | Email, Docs co-editing and Meet | Gemini bundled in all Business plans |
| Lark | Per user by plan; free Starter | Yes (up to 20 users) | Docs, Wiki and Base included on every plan | Chat, email, meetings, approvals and OKR | Base AI trial and AI meeting summaries |
| Mattermost | Annual seat licences; quote-based | Free evaluation edition; permanent free tier not confirmed | Searchable channel history; Boards on Enterprise | Channels, threads, calls, guests and playbooks | Bring-your-own LLM agents and MCP |
Zoho Cliq head-to-head.
No published comparisons yet.
Join the discussion.
No published discussions mention this product yet.
Zoho Cliq questions and answers
What is Zoho Cliq?
Zoho Cliq is a team chat and collaboration platform from Zoho with channels, group chats, voice and video calls, file sharing, bots and workflow automation, closely integrated with Zoho CRM, Desk and Projects.
Is Zoho Cliq free?
Yes. Zoho Cliq has a free plan with unlimited chats, 100 participants per group, 10,000 searchable messages and 100 GB of storage per organisation. Paid plans add unlimited searchable history, larger groups and admin features.
How much does Zoho Cliq cost?
Independent listings report Standard at $18 per month flat for up to 25 users, Professional at $2 per user per month and Enterprise at $4 per user per month, with about 10 percent off for yearly billing and a 10-user minimum on Professional and Enterprise. Regional prices vary.
Does Zoho Cliq have a free trial?
Yes. Zoho lists a free trial for its paid Cliq plans in addition to the free plan.
Does Zoho Cliq integrate with Zoho CRM?
Yes. Cliq has bots and commands for Zoho CRM, Desk and Projects, and tasks can be viewed and managed through Zoho Projects or directly in Cliq.
Does Zoho Cliq support video meetings?
Yes. Cliq includes audio and video calls, screen sharing and guests in meetings, and listings report video broadcasting to up to 10,000 participants on higher plans.
Is Zoho Cliq a good Slack alternative?
Cliq is a low-cost Slack and Microsoft Teams alternative with a free plan and built-in video, and it is especially strong for Zoho users. Slack offers a larger third-party app ecosystem.
What are alternatives to Zoho Cliq?
Common alternatives include Slack, Microsoft Teams, Mattermost, Zulip and Zoom Workplace.
What integrations does Zoho Cliq support?
Documented integrations and ecosystem items include Zoho CRM, Desk and Projects bots, Zoho One and Zoho Workplace bundles, Custom bots and extensions, Video meetings and screen sharing, SAML single sign-on, API support. API details: Capterra lists API support, and Cliq provides a developer platform for bots, commands, extensions and workflows.
What are the limitations of Zoho Cliq?
Professional and Enterprise require a minimum of 10 users, while Standard is flat-priced for up to 25 users. The free plan limits searchable messages to 10,000, and some features require paid plans. Pricing varies by region and has changed over time, so older articles quote different plan structures.
Which platforms does Zoho Cliq run on?
Zoho Cliq is documented as available on: Web, Mobile apps (iOS and Android), Desktop apps.
When was the Zoho Cliq profile last verified?
Sources for this profile were last reviewed on 23 Oct 2026. 5 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Zoho Cliq pricing: plans for businesses of all sizes Zoho Official Accessed 23 Oct 2026
- Zoho Cliq pricing 2026 Capterra Third-party Accessed 23 Oct 2026
- Slack vs Zoho Cliq pricing comparison TrustRadius Third-party Accessed 23 Oct 2026
- Zoho Cliq pricing, features and alternatives GetApp Third-party Accessed 23 Oct 2026
- Zoho Cliq review: collaboration that clicks UC Today Third-party Accessed 23 Oct 2026
Further official pages: Zoho Cliq pricing (external) · Zoho Cliq plan comparison (external)
Plan names, the 10-user minimum, yearly discount and feature limits were checked against Zoho's Cliq pricing page on 23 Oct 2026. Dollar prices come from three independent listings because Zoho's page renders amounts dynamically, and regional pricing differs. Product behaviour was not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
Evaluating Zoho Cliq?
Check the vendor's current pricing and terms, compare it with similar products, or read how others approach the decision. If off-the-shelf is not the answer, Stack18 builds around how your business works.
Logos provided by Logo.dev. Product names and logos are trademarks of their respective owners and appear for identification only; they do not imply endorsement.