Software profile

Zoom Workplace

Zoom's collaboration suite bundling meetings, team chat, docs and AI Companion, free on Basic and from about $13 per user on annual billing.

  • Free plan
  • Per-seat pricing
  • Cloud
  • AI features
  • Independent sources

by Zoom CommunicationsCollaboration SoftwareVideo meetings and team collaboration suite (SaaS)

Quick answer

What is Zoom Workplace?

Zoom Workplace is Zoom's AI-first work platform that bundles Zoom Meetings, Team Chat, Docs, Whiteboard, cloud storage and the AI Companion assistant, sold per user per month.

  • Best forTeams that rely heavily on video meetings
  • Team size fitSmall teams, Mid-size teams, Large enterprises
  • PricingBasic is free; Pro about $13.33, Business about $18.33 and Business Plus about $22.49 per user per month billed annually. Free plan available.
  • Main limitationBasic caps group meetings at 40 minutes and omits cloud recording and the full AI Companion.
  • AlternativesMicrosoft Teams, Slack, Notion, Miro
Overview

Zoom Workplace overview: who it is for and what it does.

Zoom Workplace is the bundle Zoom now sells in place of a stand-alone meetings product. Independent guides describe it as video meetings plus Team Chat, Zoom Docs, whiteboards, cloud storage and the AI Companion, so teams can meet, message and collaborate on documents without separate tools.

The plan ladder is Basic (free), Pro, Business, Business Plus and Enterprise. Guides report annual list prices of about $13.33 for Pro, $18.33 for Business and $22.49 for Business Plus per user per month, with monthly billing of $16.99, $21.99 and about $29. Business Plus is reported to bundle Zoom Phone, and AI Companion is reported as included at no extra cost on paid plans.

Basic is useful but limited: a source reports a 40-minute limit on group meetings and the absence of cloud recording, while paid plans extend meetings to 30 hours. Add-ons such as Zoom Phone, Webinars and Rooms are sold separately, so total cost depends on how much of the wider Zoom platform you adopt.

Scope: This profile covers Zoom Workplace plans (Meetings, Team Chat, Docs, Whiteboard and AI Companion). Zoom Phone, Webinars, Rooms and Contact Center are sold separately and priced separately.

Main problem it solves

Combines video meetings, chat, documents and AI meeting notes so teams can collaborate in one suite.

Typical customer segment

Individuals and small teams on Basic and Pro, growing businesses on Business and Business Plus, and enterprises on custom plans.

Target users

  • Teams that hold frequent video meetings
  • Organisations that want chat, docs and meetings from one vendor
  • Businesses that want phone calling bundled with meetings

Primary use cases

  • Video meetings and webinars
  • Team chat and channels
  • AI meeting summaries and action items
  • Whiteboarding
  • Bundled business phone with Business Plus

What makes it distinct

  • Video meetings as the core, with chat, docs and whiteboards added.
  • AI Companion included with paid plans.
  • Optional bundled phone service on Business Plus.
Key features

Zoom Workplace features explained.

Meetings and communication

Video meetings
Reported 40-minute group limit on Basic and up to 30 hours on paid plans, with participant limits rising by plan.
Team Chat
Chat channels and direct messages are part of the Workplace bundle.
Zoom Phone bundling
Business Plus is reported to include Zoom Phone, while Zoom Phone is otherwise a separate add-on.

AI and collaboration

AI Companion
Meeting summaries, action items and writing help, reported as included with paid plans.
Docs and whiteboards
Zoom Docs and whiteboards are part of Workplace, with unlimited whiteboards reported on Business.
Cloud recording and storage
Cloud recording and storage are reported on paid plans.

Admin and add-ons

SSO and managed domains
Reported on the Business plan.
Add-ons
Zoom Phone, Webinars, Rooms and other products are sold separately, with Rooms reported at about $49 per room per month.
Enterprise
Custom pricing with compliance and support options.
Pricing

Zoom Workplace pricing and plans.

Figures reported consistently by independent sources; vendor page not reviewed directly. Checked 17 Oct 2026 against MeetGeek · eesel AI · Lark · Tech.co.

Pricing model

Per user per month by plan, billed annually or monthly, with a free Basic plan and custom Enterprise pricing. Add-ons such as Phone, Webinars and Rooms are separate.

Free plan

Yes

Free trial

Not documented A free Basic plan exists. Trial terms for paid plans were not confirmed.

Zoom Workplace plans and prices (USD)

  • Basic

    $0

    n/a

    Reported 40-minute limit on group meetings; no cloud recording.

  • Pro

    $13.33 per user per month billed annually; $16.99 billed monthly

    Annual or monthly

    Meetings up to 30 hours, AI Companion and cloud storage.

  • Business

    $18.33 per user per month billed annually; $21.99 billed monthly

    Annual or monthly

    Larger meetings, SSO, managed domains and unlimited whiteboards (reported).

  • Business Plus

    $22.49 per user per month billed annually; about $29 billed monthly

    Annual or monthly

    Bundles Zoom Phone (reported).

  • Enterprise

    Custom pricing

    Contact sales

    Larger capacity, compliance and support.

Annual prices are reported consistently by several guides, though some round Business to $18.32. Monthly prices come from MeetGeek and Lark. Zoom's own page was not reviewed, so confirm on zoom.com.

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Zoom Workplace integrations, API and platforms.

Important integrations

  • Zoom Phone
  • Webinars
  • Rooms
  • Slack and Microsoft 365 integrations
  • AI Companion

Supported platforms

  • Web
  • Windows
  • macOS
  • iOS
  • Android

API

Not reviewed for this profile.

Data import and export

Not reviewed for this profile.

Integration coverage was not assessed in detail. Check the Zoom App Marketplace for your tools.

Strengths, limitations and best fit

Balanced and sourced.

Each point cites a source. Editorial summaries are not customer reviews.

Strengths

  • AI Companion is reported as included at no extra cost with all paid plans. [2]
  • A free Basic plan lets teams start with meetings at no charge. [1]
  • Meetings, chat, docs and whiteboards are bundled, reducing the number of vendors. [2]
  • Business Plus bundles phone calling with meetings for teams that want unified communications. [4]

Limitations

  • Basic caps group meetings at 40 minutes and omits cloud recording and the full AI Companion. [5]
  • Zoom Phone, Webinars and Rooms are sold separately, raising total cost. [2]
  • Monthly billing is noticeably more expensive than annual billing. [1]
  • Exact annual figures vary slightly between sources, such as $18.32 versus $18.33 for Business. [4]

Best for

  • Teams that rely heavily on video meetings
  • Organisations wanting meetings, chat and docs from one vendor
  • Businesses that want phone bundled with meetings

May be less suited to

  • Teams that want a deep wiki or project management tool
  • Buyers who need one fixed all-in price including phone and webinars
  • Teams already standardised on Microsoft Teams or Slack
How it compares

Zoom Workplace compared with similar collaboration software.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelFree planKnowledge base and docsCollaborationAI features
Zoom WorkplacePer user per month; add-ons separateYes (Basic)Zoom Docs and whiteboardsVideo meetings, Team Chat and docsAI Companion included on paid plans (reported)
Coda (Superhuman Docs)Per Doc Maker; editors and viewers freeYesDocs, wikis and tables in one docReal-time docs with free editors and viewersAI in docs; Grammarly and Go bundled from Pro (reported)
ConfluencePer user per month by plan, annualYes, up to 10 usersStructured pages and spacesTeam spaces, guests, Jira linksRovo credits on paid plans (reported)
Microsoft TeamsPer user; standalone or bundled in Microsoft 365Yes, with 60-minute meetingsVia SharePoint, OneDrive and LoopChat, channels, meetings and callingCopilot add-on and Copilot Chat
MiroPer member; AI credits and add-ons extraYes, three editable boardsVisual boards, not a wikiInfinite whiteboard with visitors and guestsCredit-based AI, AI workflows and Miro MCP
NotionPer member per month; guests freeYesDocs, wiki and databasesShared workspace, free guestsNotion AI bundled from Business (reported)

Browse all Collaboration Software →

Comparisons

Zoom Workplace head-to-head.

No published comparisons yet.

Discussions

Join the discussion.

No published discussions mention this product yet.

FAQ

Zoom Workplace questions and answers

What is Zoom Workplace?

Zoom Workplace is Zoom's work platform that bundles Zoom Meetings, Team Chat, Docs, Whiteboard, cloud storage and AI Companion in one subscription.

How much does Zoom Workplace cost?

Independent guides report Pro at $13.33, Business at $18.33 and Business Plus at $22.49 per user per month billed annually, or $16.99, $21.99 and about $29 monthly. Basic is free.

Is Zoom AI Companion included?

Guides report AI Companion is included at no extra cost on paid Workplace plans.

Is Zoom free?

Yes. Zoom Workplace Basic is free, with a reported 40-minute limit on group meetings.

Does Zoom Workplace include phone?

Business Plus is reported to bundle Zoom Phone. On other plans Zoom Phone is a separate add-on.

What are the alternatives to Zoom Workplace?

Microsoft Teams, Slack, Notion and Miro cover parts of the same territory. See the collaboration software category.

What integrations does Zoom Workplace support?

Documented integrations and ecosystem items include Zoom Phone, Webinars, Rooms, Slack and Microsoft 365 integrations, AI Companion. API details: Not reviewed for this profile.

What are the limitations of Zoom Workplace?

Basic caps group meetings at 40 minutes and omits cloud recording and the full AI Companion. Zoom Phone, Webinars and Rooms are sold separately, raising total cost. Monthly billing is noticeably more expensive than annual billing.

Which platforms does Zoom Workplace run on?

Zoom Workplace is documented as available on: Web, Windows, macOS, iOS, Android.

When was the Zoom Workplace profile last verified?

Sources for this profile were last reviewed on 17 Oct 2026. 5 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. The Complete Guide to Zoom Pricing Plans in 2026 MeetGeek Third-party Accessed 17 Oct 2026
  2. Zoom pricing 2026: Every plan and add-on side by side eesel AI Third-party Accessed 17 Oct 2026
  3. Your Definitive Guide to Zoom Workplace Pricing Lark Third-party Accessed 17 Oct 2026
  4. Zoom pricing Tech.co Third-party Accessed 17 Oct 2026
  5. Zoom License Cost 2026 Zylo Third-party Accessed 17 Oct 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are corroborated across independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Plan names and annual prices are corroborated by several independent third-party sources. Zoom's own pages were not reviewed and capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

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