Process Mapping & SOP DigitisationWrite down how work really happens, then make it happen the same way every time.
We map your key processes as they run today, remove waste and turn standard operating procedures into digital checklists, forms and workflows.
- As-is and to-be maps
- Digital SOPs
- Waste removed
- Discovery Sprint1–4 weeks · Fixed price
- Process Mapping Sprint2–4 weeks · Fixed price
- SOP Digitisation4–8 weeks · Fixed price
What is process mapping and SOP digitisation?
Process mapping documents how a piece of work actually flows between people and systems, including delays and rework. SOP digitisation turns the agreed way of working into digital checklists, forms and workflows with audit trails. Stack18 maps processes with the people who do them, removes waste, writes clear SOPs and digitises them so they are followed and measured.
- business process mapping
- SOP documentation services
- process documentation India
- digital checklist app
- process improvement consulting
Last reviewed 11 November 2026 by the Stack18 delivery team in Jaipur.Security & AI governancePricing
| What it covers | As-is mapping; Waste analysis; To-be design; SOP writing; Digital checklists; Automation candidates. |
|---|---|
| Typical first step | Discovery Sprint: 1–4 weeks; fixed price. |
| Main engagement | Process Mapping Sprint: 2–4 weeks; fixed price. |
| Main engagement | SOP Digitisation: 4–8 weeks; fixed price. |
| Measured by | Process cycle time; Steps removed; SOP compliance; New staff ramp-up time. Each against an agreed baseline. |
| Governance | Human approval at 5 governance gates before anything reaches production. NDA available on request. |
| Delivery team | Based in Jaipur, India. A senior specialist replies within one business day. |
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Process Mapping & SOP Digitisation, end to end.
The features and building blocks of a Process Mapping & SOP Digitisation engagement. Each is delivered by the same team on the Agentic SDLC, with your approval at every critical step.
As-is mapping
How work really flows today, including delays and workarounds.
- Walkthroughs
- Swimlane maps
- Time and handoffs
Waste analysis
Steps that add no value, duplicated checks and long waits.
- Bottleneck analysis
- Rework points
- Quick fixes
To-be design
A simpler, agreed way of working.
- Future-state maps
- Roles and RACI
- Controls
SOP writing
Short, clear SOPs with steps, owners and checks.
- SOP templates
- Visual guides
- Version control
Digital checklists
SOPs turned into mobile checklists and forms with evidence.
- Photo and signature capture
- Branch audits
- Exception alerts
Automation candidates
The steps worth automating next, with expected savings.
- Automation shortlist
- Effort and value
- Roadmap
A typical engagement, step by step.
Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.
Discover
We map today’s process, systems and data for as-is mapping, waste analysis and to-be design, talk to the people who run it and agree the baseline for process cycle time and steps removed, so progress is measured from week one.
Design
We design the flows, roles, approvals and integrations for as-is mapping and waste analysis, and review a clickable prototype or technical design with the people who will use it before anything is built.
Build
We build in weekly demos, starting with as-is mapping, then waste analysis and to-be design. Each release is tested on your own data and passes a human approval gate before the next begins.
Launch
We migrate data, train your team and support go-live. After 30 days we review process cycle time and steps removed against the baseline and agree what to extend next.
How much does Process Mapping & SOP Digitisation cost in India?
Most Process Mapping & SOP Digitisation projects start with a Discovery Sprint (1–4 weeks, fixed price), which fixes the scope, team and price before you commit. Process Mapping Sprint takes 2–4 weeks at a fixed price. SOP Digitisation takes 4–8 weeks at a fixed price. Prices exclude GST. Cloud hosting and third-party usage, such as messaging, payment or AI model charges, are paid at cost.
Discovery Sprint
Teams deciding what to build first for Process Mapping & SOP Digitisation, and what it should cost.
- Duration
- 1–4 weeks
- Pricing
- Fixed price
- Scoped plan and timeline
- Team and fixed price
- Process map or prototype
Process Mapping Sprint
Teams documenting and fixing key processes.
- Duration
- 2–4 weeks
- Pricing
- Fixed price
- As-is and to-be maps
- SOPs
- Automation shortlist
SOP Digitisation
Multi-site businesses digitising checklists and audits.
- Duration
- 4–8 weeks
- Pricing
- Fixed price
- Digital checklists
- Audit dashboards
- Mobile app
What drives the price
- Number of modules, workflows and user roles
- Integrations with your ERP, CRM, payments, GST or messaging tools
- Volume and quality of data to migrate
- Compliance, security and audit requirements
- Mobile apps, offline use or multiple languages
Always included
- Fixed scope and price before build starts
- Weekly working demos and human approval gates
- Training, documentation and 30 days of hypercare
- Your code, data and IP, owned by you
See Stack18 pricing or compare fixed price and time and materials.
What we have shipped, and what a typical engagement looks like.
Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.
Restaurant chain
- Challenge
- Opening, hygiene and closing checks done differently in every outlet.
- What we do
- Mapped SOPs, digital checklists with photos and a dashboard for the operations head.
- We would measure
- Process cycle time, steps removed, SOP compliance, against a baseline agreed in week one.
5 weeks
Logistics company
- Challenge
- Dispatch process involving six handoffs and repeated data entry.
- What we do
- As-is and to-be maps that removed three handoffs and identified two automations.
- We would measure
- Process cycle time, steps removed, SOP compliance, against a baseline agreed in week one.
3 weeks
Ethnic wear D2C, Jaipur
- Challenge
- A ₹100+ crore brand needed website, app and back office to share one catalogue and one record of stock and orders.
- What we do
- Nine specialists built website, mobile app and ERP on one connected foundation in two-week sprints.
3 months
Read the case study →We agree targets before we start.
Free process walkthrough
Pick one process. We map it with you in a session and show the waste.
- One mapped process
- Waste spotted
- Next steps
Process Mapping & SOP Digitisation questions.
Cost, timelines, integrations and ownership. If your question is not here, ask a senior specialist on a free 30-minute call.
Ask us anythingHow much does Process Mapping & SOP Digitisation cost in India?
Most Process Mapping & SOP Digitisation projects start with a Discovery Sprint (1–4 weeks, fixed price), which fixes the scope, team and price before you commit. Process Mapping Sprint takes 2–4 weeks at a fixed price. SOP Digitisation takes 4–8 weeks at a fixed price. Prices exclude GST. Cloud hosting and third-party usage, such as messaging, payment or AI model charges, are paid at cost.
Which processes should we map first?
Those with the most volume, errors or customer impact, such as order-to-cash, procure-to-pay, dispatch or onboarding.
Do you need to visit our sites?
For operations-heavy processes, a site walkthrough helps. Office processes can be mapped remotely.
Can the SOPs support ISO certification?
Yes. SOPs and digital records are written to support ISO 9001 and similar audits, though certification is done by an accredited body.
What happens after mapping?
You get a prioritised list of automations, which we can build as workflows, integrations or AI agents.
Do you provide Process Mapping & SOP Digitisation across India?
Yes. Stack18 is headquartered in Jaipur, Rajasthan, and delivers Process Mapping & SOP Digitisation for businesses across India, including Delhi NCR, Mumbai, Bengaluru, Pune, Hyderabad and Ahmedabad. Work runs remotely with weekly demos, and on-site workshops are arranged for key milestones.
Let's scope your Process Mapping & SOP Digitisation project.
Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.
- Free 30-minute consultation
- Indicative estimate after the call
- NDA available on request