Zoom Phone
Zoom's cloud phone system, from $10.50 per user a month (US & CA Metered, annual) or $16 for unlimited calling.
- Per user
- Annual
- Cloud
- Zoom ecosystem
- Independent sources
- Verified 11 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Zoom Phone?
Zoom Phone is a cloud business phone service integrated with Zoom Workplace meetings and chat, sold in metered, unlimited and bundled plans.
- Best forOrganisations already on Zoom Meetings
- Team size fitSmall teams, Mid-size teams, Large enterprises
- PricingUS & CA Metered $10.50, Unlimited $16, Pro Plus (with Workplace) $20.50 per user a month (annual); prices vary by country.
- Main limitationPrices vary by country.
- AlternativesRingCentral RingEX, Dialpad, 8x8 Work · compare all
Zoom Phone overview: who it is for and what it does.
Zoom Phone adds calling to Zoom's meetings and chat, managed in the same admin console.
A July 2026 index lists US & CA Metered at $10.50 per user a month (pay per minute outbound), US & CA Unlimited at $16 and Pro Plus with Zoom Workplace Pro at $20.50, annual prices only; extra numbers are $5 and unlimited international calling $10 a month.
An August 2026 guide says prices appear only in checkout and vary by country.
Main problem it solves
Adds business calling to the Zoom platform.
Typical customer segment
SMB to enterprise.
Target users
- Zoom customers
- Hybrid teams
- IT administrators
Primary use cases
- Business calling
- Meetings integration
- International calling
What makes it distinct
- Metered or unlimited.
- Bundles with Workplace.
- Country-specific pricing.
Zoom Phone features explained.
Plans (annual, per user per month)
- US & CA Metered
- $10.50; pay per minute outbound.
- US & CA Unlimited
- $16.
- Pro Plus
- $20.50 with Zoom Workplace Pro.
Add-ons
- Extra numbers
- $5 a month.
- International unlimited
- $10 a month.
- Regional plans
- Vary by country.
Buying
- Prices shown
- In checkout.
- Billing
- Annual displayed.
- Ecosystem
- Zoom Workplace.
Zoom Phone pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Phone2 · Rework.
Pricing model
Per user per month, billed annually.
Free plan
No
Free trial
Not stated
Zoom Phone plans and prices (USD)
US & CA Metered
$10.50 per user per month
Annual
Pay per minute outbound.
US & CA Unlimited
$16 per user per month
Annual
Unlimited calling.
Pro Plus
$20.50 per user per month
Annual
Includes Zoom Workplace Pro.
Phone2 (July 2026, competitor) and Rework (August 2026).
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesZoom Phone integrations, API and platforms.
Important integrations
- Zoom Workplace
- Salesforce
- Microsoft Teams
- Google Workspace
Supported platforms
- Web
- Windows
- macOS
- iOS
- Android
API
Not reviewed for this profile.
Data import and export
Not reviewed for this profile.
Integration coverage was not assessed in full. Check Zoom Phone's integrations directory and documentation for your tools.
Zoom Phone pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Limitations
Best for
- Organisations already on Zoom Meetings
- Hybrid teams
- Cost-conscious US and Canada teams
May be less suited to
- Teams not using Zoom
- Monthly-billing buyers
Top Zoom Phone alternatives and competitors.
RingCentral RingEX
A leading cloud phone system (RingEX) with calling, video and messaging, from $20 per user a month…
Explore →Related productDialpad
An AI-native business phone with transcripts and call summaries included, from $15 per user a month…
Explore →Related product8x8 Work
8x8's phone, video and messaging platform, now sold by quote; third-party figures put X2 at about $24…
Explore →Zoom Phone compared with similar business phone systems (VoIP).
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Starting price | Monthly option | Minimum users | Best for |
|---|---|---|---|---|---|
| Zoom Phone | Per user | $10.50/user/mo (annual) | Not shown | Not stated | Zoom customers |
| 8x8 Work | Quote | ~$15/user/mo (reported) | Yes | Not stated | Global calling |
| Aircall | Per licence | $30/licence/mo (annual) | Yes ($40) | 3 licences | CRM-connected calling |
| Dialpad | Per user | $15/user/mo (annual) | Yes ($27) | Not stated | AI calling |
| Grasshopper | Flat per account | $14/mo (annual) | Yes ($18) | None | Solos |
| JustCall | Per user | $39/user/mo | Not stated | Not stated | Sales calling + SMS |
Zoom Phone vs competitors: head-to-head comparisons.
Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.
Zoom Phone discussions and buying questions.
No published discussions mention this product yet.
Zoom Phone questions and answers
What is Zoom Phone used for?
Zoom Phone is a cloud business phone service integrated with Zoom Workplace meetings and chat, sold in metered, unlimited and bundled plans. Typical uses include business calling, meetings integration, international calling.
How much does Zoom Phone cost?
US & CA Metered is $10.50, Unlimited $16 and Pro Plus $20.50 per user a month billed annually, per a July 2026 index.
Does Zoom Phone include unlimited calling?
The Unlimited plan covers US and Canada; international unlimited is $10 extra.
Are Zoom Phone prices the same everywhere?
No, they vary by country.
How does Zoom Phone compare with its competitors?
Stack18 publishes head-to-head comparisons of Zoom Phone vs RingCentral RingEX, each with a feature table, pricing and best-fit scenarios.
What are the main alternatives to Zoom Phone?
The main alternatives to Zoom Phone covered on Stack18 are RingCentral RingEX, Dialpad and 8x8 Work. RingCentral RingEX may suit companies of 20 to 2,000 employees wanting phone, meetings and chat in one. Dialpad may suit teams wanting AI transcription in the base plan. 8x8 Work may suit mid-market companies wanting global calling on one contract. See the Zoom Phone alternatives guide for a side-by-side table.
What are the pros and cons of Zoom Phone?
Strengths: Low entry price. Integrated with Zoom meetings. Limitations: Prices vary by country. Only annual prices displayed.
Who is Zoom Phone best for?
Zoom Phone may suit organisations already on Zoom Meetings; hybrid teams; cost-conscious US and Canada teams. It may be less suited to teams not using Zoom; monthly-billing buyers.
What integrations does Zoom Phone support?
Documented integrations and ecosystem items include Zoom Workplace, Salesforce, Microsoft Teams, Google Workspace. API: Not reviewed for this profile.
When was the Zoom Phone profile last verified?
Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Business phone pricing index (updated 5 July 2026) Phone2 (competing vendor) Third-party Accessed 11 Nov 2026
- Best Business Phone System in 2026: 15 VoIP Platforms Compared (22 August 2026) Rework Third-party Accessed 11 Nov 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Facts come from Phone2 (July 2026, a competitor) and Rework (August 2026). Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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