RingCentral RingEX
A leading cloud phone system (RingEX) with calling, video and messaging, from $20 per user a month (Core, annual) or $30 monthly.
- Per user
- Annual or monthly
- Cloud
- UCaaS
- Independent sources
- Verified 11 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is RingCentral RingEX?
RingCentral RingEX is a unified communications platform combining business phone, video meetings and team messaging, with AI add-ons.
- Best forCompanies of 20 to 2,000 employees wanting phone, meetings and chat in one
- Team size fitSmall teams, Mid-size teams, Large enterprises
- PricingCore $20, Advanced $25, Ultra $35 per user a month (annual); $30, $35, $45 monthly.
- Main limitationAI features cost extra.
- AlternativesDialpad, Nextiva, Zoom Phone, 8x8 Work · compare all
RingCentral RingEX overview: who it is for and what it does.
RingCentral RingEX bundles phone, video meetings and messaging, with multi-site support and many integrations.
An August 2026 guide lists Core at $20, Advanced $25 and Ultra $35 per user a month annually ($30, $35, $45 monthly). Core includes unlimited domestic calling, recording, 100 toll-free minutes, 25 SMS per user and 300-participant meetings.
Advanced adds CRM integrations and multi-site support; Ultra adds 10,000 toll-free minutes. AI Receptionist ($39) and Conversational Intelligence ($60) cost extra. A July 2026 index notes list prices were hidden at its check.
Main problem it solves
Unifies business calling, meetings and chat.
Typical customer segment
SMB to enterprise.
Target users
- Office and remote teams
- Multi-site businesses
- IT administrators
Primary use cases
- Business calling
- Video meetings
- Team messaging
- SMS
What makes it distinct
- Phone, video and chat in one.
- AI add-ons.
- Multi-site on Advanced.
RingCentral RingEX features explained.
Plans (annual / monthly per user)
- Core
- $20 / $30.
- Advanced
- $25 / $35.
- Ultra
- $35 / $45.
Core includes
- Calling
- Unlimited domestic.
- Toll-free
- 100 minutes.
- Meetings
- 300 participants.
Add-ons
- AI Receptionist
- $39.
- Conversational Intelligence
- $60.
- Ultra toll-free
- 10,000 minutes.
RingCentral RingEX pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework · Phone2.
Pricing model
Per user per month; annual cheaper.
Free plan
No
Free trial
Not stated
RingCentral RingEX plans and prices (USD)
Core
$20 per user per month
Annual ($30 monthly)
Calling, video, SMS.
Advanced
$25 per user per month
Annual ($35 monthly)
CRM integrations, multi-site.
Ultra
$35 per user per month
Annual ($45 monthly)
10,000 toll-free minutes.
Rework (22 August 2026); Phone2 (July 2026, competitor) found list prices hidden.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesRingCentral RingEX integrations, API and platforms.
Important integrations
- Salesforce
- Microsoft Teams
- Google Workspace
- Zendesk
Supported platforms
- Web
- Windows
- macOS
- iOS
- Android
API
Not reviewed for this profile.
Data import and export
Not reviewed for this profile.
Integration coverage was not assessed in full. Check RingCentral RingEX's integrations directory and documentation for your tools.
RingCentral RingEX pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Strengths
Limitations
Best for
- Companies of 20 to 2,000 employees wanting phone, meetings and chat in one
- Multi-site businesses
- Salesforce users
May be less suited to
- Solo users
- Teams wanting AI included
Top RingCentral RingEX alternatives and competitors.
Dialpad
An AI-native business phone with transcripts and call summaries included, from $15 per user a month…
Explore →Related productNextiva
A business phone and customer experience platform for small businesses, from $15 per user a month (Core…
Explore →Related productZoom Phone
Zoom's cloud phone system, from $10.50 per user a month (US & CA Metered, annual) or $16 for unlimited…
Explore →Related product8x8 Work
8x8's phone, video and messaging platform, now sold by quote; third-party figures put X2 at about $24…
Explore →RingCentral RingEX compared with similar business phone systems (VoIP).
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Starting price | Monthly option | Minimum users | Best for |
|---|---|---|---|---|---|
| RingCentral RingEX | Per user | $20/user/mo (annual) | Yes ($30) | Not stated | UC for 20-2,000 staff |
| 8x8 Work | Quote | ~$15/user/mo (reported) | Yes | Not stated | Global calling |
| Aircall | Per licence | $30/licence/mo (annual) | Yes ($40) | 3 licences | CRM-connected calling |
| Dialpad | Per user | $15/user/mo (annual) | Yes ($27) | Not stated | AI calling |
| Grasshopper | Flat per account | $14/mo (annual) | Yes ($18) | None | Solos |
| JustCall | Per user | $39/user/mo | Not stated | Not stated | Sales calling + SMS |
RingCentral RingEX vs competitors: head-to-head comparisons.
Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.
RingCentral RingEX vs Dialpad
RingCentral RingEX vs Dialpad (2026): pricing, free plans, features and best fit compared from dated sources.…
Compare →ComparisonRingCentral RingEX vs Nextiva
RingCentral RingEX vs Nextiva (2026): pricing, free plans, features and best fit compared from dated sources.…
Compare →ComparisonZoom Phone vs RingCentral RingEX
Zoom Phone vs RingCentral RingEX (2026): pricing, free plans, features and best fit compared from dated…
Compare →Compare RingCentral RingEX with all its alternatives in one table →
RingCentral RingEX discussions and buying questions.
No published discussions mention this product yet.
RingCentral RingEX questions and answers
What is RingCentral RingEX used for?
RingCentral RingEX is a unified communications platform combining business phone, video meetings and team messaging, with AI add-ons. Typical uses include business calling, video meetings, team messaging, sMS.
How much does RingCentral cost?
Core is $20, Advanced $25 and Ultra $35 per user a month billed annually, per an August 2026 guide.
Does RingCentral include video?
Yes, meetings up to 300 participants on Core.
Is RingCentral AI included?
AI Receptionist and Conversational Intelligence are paid add-ons.
How does RingCentral RingEX compare with its competitors?
Stack18 publishes head-to-head comparisons of RingCentral RingEX vs Dialpad, RingCentral RingEX vs Nextiva and Zoom Phone vs RingCentral RingEX, each with a feature table, pricing and best-fit scenarios.
What are the main alternatives to RingCentral RingEX?
The main alternatives to RingCentral RingEX covered on Stack18 are Dialpad, Nextiva, Zoom Phone and 8x8 Work. Dialpad may suit teams wanting AI transcription in the base plan. Nextiva may suit small businesses wanting voice and light CX on one contract. Zoom Phone may suit organisations already on Zoom Meetings. See the RingCentral RingEX alternatives guide for a side-by-side table.
What are the pros and cons of RingCentral RingEX?
Strengths: Phone, video and messaging together. Unlimited domestic calling. Limitations: AI features cost extra. List prices sometimes hidden.
Who is RingCentral RingEX best for?
RingCentral RingEX may suit companies of 20 to 2,000 employees wanting phone, meetings and chat in one; multi-site businesses; Salesforce users. It may be less suited to solo users; teams wanting AI included.
What integrations does RingCentral RingEX support?
Documented integrations and ecosystem items include Salesforce, Microsoft Teams, Google Workspace, Zendesk. API: Not reviewed for this profile.
When was the RingCentral RingEX profile last verified?
Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Best Business Phone System in 2026: 15 VoIP Platforms Compared (22 August 2026) Rework Third-party Accessed 11 Nov 2026
- Business phone pricing index (updated 5 July 2026) Phone2 (competing vendor) Third-party Accessed 11 Nov 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Facts come from Rework (August 2026) and Phone2 (July 2026, a competitor). Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
Evaluating RingCentral RingEX?
Check the vendor's current pricing and terms, compare it with similar products, or read how others approach the decision. If off-the-shelf is not the answer, Stack18 builds around how your business works.
Logos provided by Logo.dev. Product names and logos are trademarks of their respective owners and appear for identification only; they do not imply endorsement.