Software profile

Mailchimp

An email and marketing automation platform priced by contact count, with a free plan for 250 contacts and Essentials, Standard and Premium paid tiers.

  • Free plan
  • Contact-based pricing
  • Cloud
  • Marketing automation
  • Independent sources

by Intuit MailchimpEmail Marketing SoftwareEmail marketing platform (SaaS)

  • Verified 10 Nov 2026Sources are dated on this profile
  • 3 sourcesLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Mailchimp?

Mailchimp is an email marketing and automation platform from Intuit, sold in Free, Essentials, Standard and Premium plans priced by the number of contacts you store.

  • Best forSmall businesses that want a well-known all-round email tool
  • Team size fitSmall teams, Mid-size teams
  • PricingFree for up to 250 contacts; paid plans reported from $13 per month (Essentials, 500 contacts).
  • Main limitationThe free plan was cut to 250 contacts and 500 sends a month, which limits real use.
  • AlternativesBrevo, MailerLite, Constant Contact, ActiveCampaign · compare all
Overview

Mailchimp overview: who it is for and what it does.

Mailchimp is one of the best-known email marketing platforms, now owned by Intuit. It combines a drag-and-drop email editor, audience management, customer journeys (automation) and reporting, with features unlocked plan by plan.

Pricing is based on the contacts you store rather than the emails you send. Independent guides report a Free plan for 250 contacts with 500 sends a month, Essentials from $13, Standard from $20 and Premium from $350 a month for 10,000 contacts. Each paid plan caps monthly sends at a multiple of your contact limit.

Billing uses the peak contact total during the billing cycle, and going over limits adds contact blocks whose prices are not published. That makes list hygiene, removing unengaged contacts, an important part of controlling cost.

Main problem it solves

Gives small businesses one place to design emails, manage audiences and run automated journeys without a technical team.

Typical customer segment

Small businesses and marketers, from free single-user accounts to Premium teams with large lists and advanced segmentation.

Target users

  • Small businesses sending newsletters and promotions
  • Marketers who need customer journeys and segmentation on Standard
  • Larger teams that need unlimited seats and phone support on Premium

Primary use cases

  • Newsletters and promotional campaigns
  • Automated customer journeys
  • Audience segmentation
  • Transactional email (Standard and above, add-on)
  • SMS marketing (credits)

What makes it distinct

  • Contact-based pricing with send caps set as a multiple of the contact limit.
  • A free plan, now limited to 250 contacts and 500 sends a month.
  • Multivariate testing, send-time optimisation and dynamic content from Standard.
Key features

Mailchimp features explained.

Email and audiences

Drag-and-drop editor
Available on every plan, including Free.
Audiences
1 on Free, 3 on Essentials, 5 on Standard and unlimited on Premium.
Contact storage limits
Essentials stores up to 50,000 contacts, Standard 100,000 and Premium 200,000; larger lists are custom-priced.

Automation and testing

Customer journeys
Preview only on Free, up to 4 flow steps on Essentials, full flows on Standard and up to 200 flows on Premium.
Multivariate testing
Listed for Standard and Premium.
Send-time optimisation and dynamic content
Listed for Standard and Premium.

Support and extras

Support
Email support for 30 days on Free; 24/7 email and chat on Essentials and Standard; phone and priority support on Premium.
Transactional email
Standard and above, sold in blocks of 25,000 emails from $20 per block.
Integrations
All plans are reported to include access to 300 or more integrations.
Pricing

Mailchimp pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 10 Nov 2026 against SaaS CRM Review · TinyCommand · Costbench.

Pricing model

Monthly subscription priced by stored contacts, with send caps per plan and add-on contact blocks for overages.

Free plan

Yes

Free trial

Yes (14-day trial on paid plans)

Mailchimp plans and prices (USD)

  • Free

    $0 for up to 250 contacts

    Free

    500 sends a month, 250 a day, 1 seat, 1 audience.

  • Essentials

    From $13 per month at 500 contacts

    Monthly

    Sends up to 10x the contact limit; 3 seats; journeys up to 4 steps.

  • Standard

    From $20 per month at 500 contacts

    Monthly

    Sends up to 12x the contact limit; 5 seats; full journeys, multivariate testing.

  • Premium

    From $350 per month at 10,000 contacts

    Monthly

    Sends up to 15x the contact limit; unlimited seats; phone support.

Prices rise with contact count, and the guides reviewed publish only entry-tier figures. Annual plans for larger lists are sales-led. Mailchimp's own pricing page was not reviewed directly, so confirm current rates for your list size.

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Mailchimp integrations, API and platforms.

Important integrations

  • 300+ integrations (reported on all plans)
  • Transactional email add-on
  • Marketing API

Supported platforms

  • Web

API

A Marketing API is available; it allows 10 simultaneous connections per user and a 120-second timeout, and no plan raises those limits.

Data import and export

Account exports exclude billing statements, deleted audiences and landing page, ad and website content, according to one guide.

Integration coverage was not assessed in full. Check Mailchimp's integrations directory and documentation for your tools.

Strengths, limitations and best fit

Mailchimp pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • A free plan lets very small lists start at no cost. [1]
  • Standard adds full journeys, multivariate testing, dynamic content and send-time optimisation at a low entry price. [1]
  • Premium includes unlimited seats and audiences with phone support. [1]

Limitations

  • The free plan was cut to 250 contacts and 500 sends a month, which limits real use. [2]
  • Pricing scales with stored contacts, and billing uses the peak contact total in the cycle. [1]
  • Essentials caps journeys at 4 steps and leaves out advanced segmentation. [1]
  • Premium jumps to about $350 a month, a large step up from Standard. [2]

Best for

  • Small businesses that want a well-known all-round email tool
  • Teams that want journeys and testing at a modest entry price on Standard
  • Organisations that need many audiences and seats on Premium

May be less suited to

  • Senders with large but low-engagement lists, since every stored contact counts
  • Teams that need advanced automation on the cheapest paid plan
How it compares

Mailchimp compared with similar email marketing software.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelFree planAutomationEcommerce focusAI features
MailchimpBy contacts; send caps per planYes (250 contacts, 500 sends a month)Journeys limited on Essentials; full from StandardGeneral purposeNot reviewed
ActiveCampaignBy contacts; add-ons extraNo; 14-day trialAdvanced; 5 actions on StarterGeneral purposePredictive features from Pro
BrevoBy emails sent per monthYes (300 emails a day)Full automation from StandardGeneral purpose, multichannelAI segmentation on Professional
Campaign MonitorBy contactsNo permanent plan (sources conflict)Unlimited automations from EssentialsGeneral purpose; design-ledAI Writer
Constant ContactBy contacts; send caps per planNo; 14-day trialTemplates; custom flows on PremiumGeneral purpose; eventsAI copy generator, AI campaign builder
GetResponseBy contactsYes (500 contacts)1 workflow on Starter; unlimited from MarketerGeneral purpose; funnelsAI content generators

Browse all Email Marketing Software →

Comparisons

Mailchimp vs competitors: head-to-head comparisons.

Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.

Compare Mailchimp with all its alternatives in one table →

Discussions

Mailchimp discussions and buying questions.

No published discussions mention this product yet.

FAQ

Mailchimp questions and answers

What is Mailchimp used for?

Mailchimp is an email marketing and automation platform from Intuit, sold in Free, Essentials, Standard and Premium plans priced by the number of contacts you store. Typical uses include newsletters and promotional campaigns, automated customer journeys, audience segmentation, transactional email (Standard and above, add-on).

How much does Mailchimp cost?

Independent guides report Free for up to 250 contacts, Essentials from $13 a month and Standard from $20 a month at 500 contacts, and Premium from $350 a month at 10,000 contacts. Prices rise with contact count.

Does Mailchimp have a free plan?

Yes. The Free plan covers up to 250 contacts, 500 sends a month (250 a day), one seat and one audience. Sending is paused rather than charged if you go over.

How many emails can I send with Mailchimp?

Paid plans cap monthly sends at a multiple of the contact limit: 10x on Essentials, 12x on Standard and 15x on Premium, according to one 2026 guide.

How does Mailchimp compare with its competitors?

Stack18 publishes head-to-head comparisons of Mailchimp vs Brevo, Mailchimp vs Constant Contact and Mailchimp vs Klaviyo, each with a feature table, pricing and best-fit scenarios.

What are the main alternatives to Mailchimp?

The main alternatives to Mailchimp covered on Stack18 are Brevo, MailerLite, Constant Contact and ActiveCampaign. Brevo may suit senders with large contact lists but modest sending volume. MailerLite may suit small businesses that want low-cost email with landing pages. Constant Contact may suit small businesses and nonprofits that want guided, all-in-one email. See the Mailchimp alternatives guide for a side-by-side table.

What are the pros and cons of Mailchimp?

Strengths: A free plan lets very small lists start at no cost. Standard adds full journeys, multivariate testing, dynamic content and send-time optimisation at a low entry price. Limitations: The free plan was cut to 250 contacts and 500 sends a month, which limits real use. Pricing scales with stored contacts, and billing uses the peak contact total in the cycle.

Who is Mailchimp best for?

Mailchimp may suit small businesses that want a well-known all-round email tool; teams that want journeys and testing at a modest entry price on Standard; organisations that need many audiences and seats on Premium. It may be less suited to senders with large but low-engagement lists, since every stored contact counts; teams that need advanced automation on the cheapest paid plan.

What integrations does Mailchimp support?

Documented integrations and ecosystem items include 300+ integrations (reported on all plans), Transactional email add-on, Marketing API. API: A Marketing API is available; it allows 10 simultaneous connections per user and a 120-second timeout, and no plan raises those limits.

When was the Mailchimp profile last verified?

Sources for this profile were last reviewed on 10 Nov 2026. 3 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. Mailchimp Pricing 2026: Full Guide to Selecting the Right Plan SaaS CRM Review Third-party Accessed 10 Nov 2026
  2. Mailchimp Pricing Explained (2026): You Pay for the List, Not the Sends TinyCommand (competing vendor) Third-party Accessed 10 Nov 2026
  3. All Mailchimp Plans & Pricing Costbench Third-party Accessed 10 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Prices and limits come from independent 2026 guides. One guide (TinyCommand) is published by a competing vendor. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

Next step

Evaluating Mailchimp?

Check the vendor's current pricing and terms, compare it with similar products, or read how others approach the decision. If off-the-shelf is not the answer, Stack18 builds around how your business works.

Logos provided by Logo.dev. Product names and logos are trademarks of their respective owners and appear for identification only; they do not imply endorsement.