Software profile

Crazy Egg

A website optimisation tool with heatmaps, session recordings, surveys and A/B testing, from $29 a month billed annually with a 30-day trial.

  • Free plan
  • Free trial
  • Tiered by volume
  • Cloud
  • AI features
  • Independent sources

by Crazy Egg Inc.Web & Product AnalyticsHeatmaps, recordings and A/B testing (SaaS)

  • Verified 13 Nov 2026Sources are dated on this profile
  • 2 sourcesLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Crazy Egg?

Crazy Egg is a website optimisation tool that provides heatmaps, scroll maps, session recordings, surveys, error tracking and A/B testing, sold in Starter, Plus, Pro and Enterprise plans by pageviews and recordings.

Overview

Crazy Egg overview: who it is for and what it does.

Crazy Egg, co-founded by Neil Patel and Hiten Shah, was one of the first heatmap tools. It combines visual reports with A/B testing so marketers can test changes without a separate tool.

A cost guide lists Free (web analytics, instant heatmaps, surveys), Starter at $29 a month billed annually (5,000 pageviews, 50 recordings, 5 heatmap reports), Plus at $99 (150,000 pageviews, 1,000 recordings, A/B testing, error tracking), Pro at $249 (500,000 pageviews) and Enterprise at $599 (1 million pageviews, SAML SSO).

A 30-day trial converts to annual billing unless cancelled, and annual plans are non-refundable, according to the guide.

Main problem it solves

Shows where visitors click and scroll and lets marketers test changes to lift conversions.

Typical customer segment

Marketers, e-commerce and SMB websites.

Target users

  • Conversion optimisers
  • Marketers
  • E-commerce managers

Primary use cases

  • Heatmaps and scroll maps
  • Session recordings
  • A/B testing
  • On-site surveys
  • Error tracking

What makes it distinct

  • Heatmaps and A/B testing in one tool.
  • Long-established brand.
  • Error tracking on Plus.
Key features

Crazy Egg features explained.

Visual reports

Heatmaps and scroll maps
5 to 200 reports by plan.
Confetti and overlay
Segmented clicks (vendor).
Recordings
50 to 10,000 by plan.

Testing

A/B testing
Plus and above.
Surveys
Free and paid.
Error tracking
Plus and above.

Enterprise

SAML SSO
Enterprise.
Export to AI
Pro.
Storage
6 months on Starter.
Pricing

Crazy Egg pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 13 Nov 2026 against Costbench · UXtweak.

Pricing model

Monthly plan by pageviews and recordings, billed annually (monthly on request).

Free plan

Yes (limited)

Free trial

Yes (30 days)

Crazy Egg plans and prices (USD)

  • Starter

    $29 a month (annual)

    Annual

    5,000 pageviews, 50 recordings.

  • Plus

    $99 a month

    Annual

    150k pageviews, A/B testing.

  • Pro

    $249 a month

    Annual

    500k pageviews, 5,000 recordings.

  • Enterprise

    $599 a month

    Annual

    1M pageviews, SSO.

From a third-party cost guide; trials convert to annual billing and annual plans are non-refundable per the guide.

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Crazy Egg integrations, API and platforms.

Important integrations

  • WordPress and Shopify
  • Google Analytics (vendor)
  • Google Tag Manager

Supported platforms

  • Web

API

Not reviewed for this profile.

Data import and export

Not applicable.

Cancel trials before they convert if you don’t want annual billing.

Strengths, limitations and best fit

Crazy Egg pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • Heatmaps and A/B testing together. [1]
  • 30-day trial. [1]
  • Clear pageview tiers. [1]
  • Error tracking on Plus. [1]

Limitations

  • Trials auto-convert to annual billing. [1]
  • Annual plans non-refundable. [1]
  • Low recording caps on Starter. [1]
  • No mid-term downgrades. [1]

Best for

  • Marketers running A/B tests
  • SMB sites optimising conversions
  • E-commerce landing pages

May be less suited to

  • Teams wanting a free unlimited tool
  • Product analytics with event modelling
How it compares

Crazy Egg compared with similar web & product analytics.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelFree planStarting priceBest for
Crazy EggTiered by volumeYes (limited)Starter $29 a month billed annually.Marketers running A/B tests
HotjarFlat or plan-basedYes (Basic)Free Basic plans; Observe Plus about $32 a month (annual); new unified Growth about $49.Marketers and UX teams wanting heatmaps, recordings and on-site surveys
Microsoft ClarityFree or open sourceYesFree.Teams wanting free heatmaps and recordings
Lucky OrangeTiered by volumeLimited free tier (reported)Build $32 a month billed annually for 3,500 sessions.SMB e-commerce stores
PostHogUsage or transaction basedYes (1M events)Free 1M events a month; then $50 per million events, falling with volume.Engineering-led startups wanting analytics, replay and flags in one tool
Adobe AnalyticsCustom quoteNoQuote-based; estimated $50,000 to $200,000+ a year by package.Large enterprises on Adobe Experience Cloud needing advanced analysis

Browse all Web & Product Analytics →

FAQ

Crazy Egg questions and answers

What is Crazy Egg used for?

Crazy Egg is used for heatmaps and scroll maps, session recordings, a/B testing and on-site surveys.

Does Crazy Egg have a free plan?

Yes. Yes (limited). Free trial: Yes (30 days).

How much does Crazy Egg cost?

Starter $29 a month billed annually. From a third-party cost guide; trials convert to annual billing and annual plans are non-refundable per the guide.

What is the difference between Crazy Egg Starter and Plus?

Starter is listed at $29 a month (annual) (5,000 pageviews, 50 recordings). Plus is listed at $99 a month (150k pageviews, A/B testing). Confirm current plan contents with the vendor.

What are the main alternatives to Crazy Egg?

The main alternatives to Crazy Egg covered on Stack18 are Hotjar, Microsoft Clarity, Lucky Orange and PostHog. Hotjar may suit marketers and UX teams wanting heatmaps, recordings and on-site surveys. Microsoft Clarity may suit teams wanting free heatmaps and recordings. Lucky Orange may suit SMB e-commerce stores. See the Crazy Egg alternatives guide for a side-by-side table.

What integrations does Crazy Egg support?

Documented integrations include WordPress and Shopify, Google Analytics (vendor) and Google Tag Manager. API: Not reviewed for this profile.

What are the limitations of Crazy Egg?

Trials auto-convert to annual billing. Annual plans non-refundable. Low recording caps on Starter.

Which platforms does Crazy Egg run on?

Crazy Egg is documented as available on: Web.

When was the Crazy Egg profile last verified?

Sources for this profile were last reviewed on 13 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. All Crazy Egg Plans & Pricing Costbench Third-party Accessed 13 Nov 2026
  2. Crazy Egg pricing UXtweak Third-party Accessed 13 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are corroborated across independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Plan names, prices and features were checked against the sources listed on 13 Nov 2026. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

Next step

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