Chatbase
The fastest way to build a GPT support widget trained on your docs, free to start with paid plans from $32 a month (Hobby).
- Free plan
- Flat + credits
- Cloud
- Doc-trained
- Independent sources
- Verified 10 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Chatbase?
Chatbase builds AI agents trained on your website, PDFs and FAQs, deployable as a website widget and across channels, priced by message credits.
- Best forTeams wanting a fast no-code support bot trained on their docs
- Team size fitSmall teams, Mid-size teams
- PricingFree (50 credits); Hobby $32, Standard $120, Pro $400 a month; Enterprise custom.
- Main limitationCredit costs rise on premium models.
- AlternativesCustomGPT.ai, Botpress, Voiceflow · compare all
Chatbase overview: who it is for and what it does.
Chatbase trains an AI agent on URLs, PDFs and FAQs and deploys it as a website widget, with integrations and voice options.
A 2 November 2026 guide lists Free (50 credits, 1 agent), Hobby at $32 a month (500 credits), Standard $120 (4,000), Pro $400 (15,000), Enterprise custom and auto-recharge at $40 per 1,000 credits; stronger models use 2 to 4 credits per reply.
It notes extra agents cost $300 a year and branding removal $1,188 a year. A June 2026 guide lists different tier prices and says branching logic is limited.
Main problem it solves
Answers customer questions from your own content automatically.
Typical customer segment
SMBs and mid-size teams.
Target users
- Support teams
- SaaS companies
- Ecommerce
Primary use cases
- Website support widget
- FAQ automation
- Lead capture
What makes it distinct
- Trains on docs quickly.
- Credit-based.
- Paid branding removal.
Chatbase features explained.
Plans (per month)
- Hobby
- $32; 500 credits.
- Standard
- $120; 4,000 credits.
- Pro
- $400; 15,000 credits.
Credits
- Premium models
- 2-4 credits per reply.
- Auto-recharge
- $40 per 1,000.
- Free
- 50 credits.
Extras
- Extra agents
- $300 a year.
- Branding removal
- $1,188 a year.
- Enterprise
- Custom.
Chatbase pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 10 Nov 2026 against Rework · Dupple.
Pricing model
Flat monthly plans with message credits.
Free plan
Yes (50 credits/month)
Free trial
Not documented
Chatbase plans and prices (USD)
Free
$0
Free
50 credits, 1 agent.
Hobby
$32 per month
Monthly
500 credits.
Standard
$120 per month
Monthly
4,000 credits.
Pro
$400 per month
Monthly
15,000 credits.
Rework (2 November 2026); Dupple (June 2026) lists different figures.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesChatbase integrations, API and platforms.
Important integrations
- Slack
- Zapier
- Stripe
Supported platforms
- Web
API
Not reviewed for this profile.
Data import and export
Not reviewed for this profile.
Integration coverage was not assessed in full. Check Chatbase's integrations directory and documentation for your tools.
Chatbase pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Limitations
Best for
- Teams wanting a fast no-code support bot trained on their docs
- SaaS help centres
- Ecommerce FAQs
May be less suited to
- Complex multi-step flows
- Enterprise governance
Top Chatbase alternatives and competitors.
CustomGPT.ai
A retrieval-based AI agent builder that answers with citations from your content, from $89 a month…
Explore →Related productBotpress
A developer-friendly AI agent platform with a free pay-as-you-go tier and Plus from $89 a month plus AI…
Explore →Related productVoiceflow
A collaborative platform for designing chat and voice AI agents, with a free tier and Pro at $60 a month…
Explore →Chatbase compared with similar AI chatbot and agent builders.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Starting price | Free plan | Build style | Best for |
|---|---|---|---|---|---|
| Chatbase | Flat + credits | $32/mo | Yes (50 credits) | No-code, doc-trained | Doc-trained support |
| Ada | Quote | ~$30,000/yr (reported) | No | No-code enterprise | Enterprise support |
| Botpress | Flat + usage | $89/mo + AI | Yes (500 msgs) | Visual + code | Developers |
| CustomGPT.ai | Flat + query caps | $89/mo (annual) | No; 7-day trial | No-code RAG | Grounded Q&A |
| Dialogflow CX | Pay as you go | ~$20 per 100 sessions | $600 trial credit | Developer flows | Google Cloud devs |
| Kore.ai | Usage + fixed fees | $0.20/session + fees | No | Enterprise platform | Contact centres |
Chatbase vs competitors: head-to-head comparisons.
Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.
Chatbase discussions and buying questions.
No published discussions mention this product yet.
Chatbase questions and answers
What is Chatbase used for?
Chatbase builds AI agents trained on your website, PDFs and FAQs, deployable as a website widget and across channels, priced by message credits. Typical uses include website support widget, fAQ automation, lead capture.
How much does Chatbase cost?
Hobby is $32, Standard $120 and Pro $400 a month, per a November 2026 guide.
How do Chatbase credits work?
Each reply uses credits; stronger models use 2 to 4 credits.
Can I remove Chatbase branding?
Yes, for $1,188 a year.
How does Chatbase compare with its competitors?
Stack18 publishes head-to-head comparisons of Chatbase vs CustomGPT.ai and Chatbase vs Voiceflow, each with a feature table, pricing and best-fit scenarios.
What are the main alternatives to Chatbase?
The main alternatives to Chatbase covered on Stack18 are CustomGPT.ai, Botpress and Voiceflow. CustomGPT.ai may suit teams needing grounded Q&A with low hallucination risk. Botpress may suit developer-led teams wanting code-level control. Voiceflow may suit design and product teams building complex chat and voice agents. See the Chatbase alternatives guide for a side-by-side table.
What are the pros and cons of Chatbase?
Strengths: Fastest no-code GPT widget. Trains on URLs and PDFs. Limitations: Credit costs rise on premium models. Paid branding removal.
Who is Chatbase best for?
Chatbase may suit teams wanting a fast no-code support bot trained on their docs; SaaS help centres; ecommerce FAQs. It may be less suited to complex multi-step flows; enterprise governance.
What integrations does Chatbase support?
Documented integrations and ecosystem items include Slack, WhatsApp, Zapier, Stripe. API: Not reviewed for this profile.
When was the Chatbase profile last verified?
Sources for this profile were last reviewed on 10 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Best AI Chatbot Builders in 2026 (2 November 2026) Rework Third-party Accessed 10 Nov 2026
- The 8 Best Chatbot Builders in 2026 (June 2026; pricing read October 2026) Dupple Third-party Accessed 10 Nov 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Facts come from Rework (November 2026) and Dupple (June 2026). Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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