Atera
An all-in-one RMM and helpdesk platform priced per technician with unlimited endpoints, from $129 a month billed annually.
- Per user, seat or unit
- Cloud
- AI features
- Independent sources
- Verified 13 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Atera?
Atera is an IT management platform that combines remote monitoring and management, helpdesk ticketing, patch management, remote access and AI Copilot, priced per technician with unlimited managed devices.
- Best forSmall MSPs
- Team size fitSmall teams, Mid-size teams
- PricingPro $129 per technician a month billed annually.
- Main limitationCostly for large technician teams.
- AlternativesNinjaOne, SuperOps, ManageEngine ServiceDesk Plus, SysAid · compare all
Atera overview: who it is for and what it does.
Atera, based in Tel Aviv, is known for per-technician pricing that does not charge per device, which suits MSPs and IT teams managing many endpoints.
A cost guide checked 30 October 2026 lists Pro at $139 monthly or $129 annually per technician, Growth at $189 or $159 and Power at $249 or $209. Atera reportedly included AI Copilot in every plan from June 2026; Network Discovery is about $29 per technician a month.
The guide lists no free plan; check Atera for current trial terms.
Main problem it solves
Lets small IT teams manage unlimited devices and tickets affordably.
Typical customer segment
MSPs and internal IT teams.
Target users
- IT technicians
- MSP owners
- IT managers
Primary use cases
- Remote monitoring
- Patch management
- Helpdesk tickets
- Remote access
- Scripting and automation
What makes it distinct
- Unlimited endpoints per technician.
- AI Copilot included (reported).
- RMM and helpdesk together.
Atera features explained.
RMM
- Monitoring
- Unlimited devices.
- Patching
- Vendor.
- Scripts
- Library.
Helpdesk
- Ticketing
- Vendor.
- Customer portal
- Vendor.
- SLAs
- Higher tiers (vendor).
AI and add-ons
- AI Copilot
- Included from June 2026 (reported).
- Network Discovery
- About $29 per tech.
- Remote access
- Integrations.
Atera pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 13 Nov 2026 against Costbench · Atera.
Pricing model
Per technician, monthly or annual.
Free plan
No
Free trial
Vendor
Atera plans and prices (USD)
Pro
$139 monthly; $129 annual per tech
Monthly or annual
Growth
$189 monthly; $159 annual
Monthly or annual
Power
$249 monthly; $209 annual
Monthly or annual
From a third-party cost guide checked 30 Oct 2026; add-ons extra.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesAtera integrations, API and platforms.
Important integrations
- Splashtop and AnyDesk (vendor)
- Bitdefender and Acronis (vendor)
- QuickBooks (vendor)
Supported platforms
- Web
- Windows, macOS, Linux agents
API
REST API.
Data import and export
Agent deployment.
Network Discovery is an add-on.
Atera pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Strengths
Limitations
Best for
- Small MSPs
- IT teams with many devices
- Teams wanting simple pricing
May be less suited to
- Large enterprises with complex ITSM
- Teams wanting per-device pricing
Top Atera alternatives and competitors.
NinjaOne
An endpoint management and RMM platform priced per device by quote, reported at about $1.50 to $3.75 per…
Explore →Related productSuperOps
A unified PSA and RMM platform for MSPs and internal IT, priced per technician from $79 a month or per…
Explore →Related productManageEngine ServiceDesk Plus
A full ITIL service desk from Zoho's ManageEngine, cloud or on-premises, from $13 per technician a month…
Explore →Related productSysAid
An AI-driven ITSM platform with Copilot included, at $89 per agent a month (Professional); Enterprise from 20…
Explore →Atera compared with similar IT service management software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Free plan | Starting price | Best for |
|---|---|---|---|---|
| Atera | Per user, seat or unit | No | Pro $129 per technician a month billed annually. | Small MSPs |
| NinjaOne | Custom quote | No | Quote; reported about $1.50–3.75 per device a month. | Mid-size IT departments |
| SuperOps | Per user, seat or unit | No | PSA $79 per technician a month; IT from $1.50 per endpoint. | Growing MSPs |
| ManageEngine ServiceDesk Plus | Per user, seat or unit | Yes (5 technicians) | Standard $13, Professional $27, Enterprise $67 per technician a month; free edition up to… | Cost-conscious IT teams wanting full ITIL, including on-premises |
| SysAid | Per user, seat or unit | No | Professional $89 per agent a month; Enterprise custom from 20 agents. | Mid-size IT teams wanting ITSM, assets and AI in one tool |
| BMC Helix ITSM | Custom quote | No | Not disclosed; quotes on request. | Large enterprises with complex multi-cloud environments |
Atera vs competitors: head-to-head comparisons.
Atera questions and answers
What is Atera used for?
Atera is used for remote monitoring, patch management, helpdesk tickets and remote access.
Does Atera have a free plan?
No. Atera does not offer a permanent free plan in the sources reviewed. Free trial: Vendor.
How much does Atera cost?
Pro $129 per technician a month billed annually. From a third-party cost guide checked 30 Oct 2026; add-ons extra.
What is the difference between Atera Pro and Growth?
Pro is listed at $139 monthly; $129 annual per tech. Growth is listed at $189 monthly; $159 annual. Confirm current plan contents with the vendor.
What are the main alternatives to Atera?
The main alternatives to Atera covered on Stack18 are NinjaOne, SuperOps, ManageEngine ServiceDesk Plus and SysAid. NinjaOne may suit mid-size IT departments. SuperOps may suit growing MSPs. ManageEngine ServiceDesk Plus may suit cost-conscious IT teams wanting full ITIL, including on-premises. See the Atera alternatives guide for a side-by-side table.
What integrations does Atera support?
Documented integrations include Splashtop and AnyDesk (vendor), Bitdefender and Acronis (vendor) and QuickBooks (vendor). API: REST API.
What are the limitations of Atera?
Costly for large technician teams. No free plan. Add-ons extra.
Which platforms does Atera run on?
Atera is documented as available on: Web, Windows, macOS, Linux agents.
When was the Atera profile last verified?
Sources for this profile were last reviewed on 13 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- All Atera Plans & Pricing Costbench Third-party Accessed 13 Nov 2026
- Atera pricing Atera Official Accessed 13 Nov 2026
Mixed-source profile. Facts and prices come from the vendor’s own pages and independent third-party sources, as marked. Confirm with the vendor before buying.
Plan names, prices and features were checked against the sources listed on 13 Nov 2026. Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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