SuperOps
A unified PSA and RMM platform for MSPs and internal IT, priced per technician from $79 a month or per endpoint from $1.50, with a 14-day trial.
- Free trial
- Per user, seat or unit
- Cloud
- AI features
- Built for India
- Independent sources
- Verified 13 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is SuperOps?
SuperOps is an IT management platform that combines professional services automation (ticketing, billing, contracts) and remote monitoring and management (patching, scripting, remote access) with AI, sold per technician for MSPs or per endpoint for IT teams.
- Best forGrowing MSPs
- Team size fitSmall teams, Mid-size teams
- PricingPSA $79 per technician a month; IT from $1.50 per endpoint.
- Main limitationSecurity tools licensed separately.
- AlternativesAtera, NinjaOne, ManageEngine ServiceDesk Plus, HaloITSM · compare all
SuperOps overview: who it is for and what it does.
SuperOps, founded in Chennai, targets managed service providers that want PSA and RMM in one modern platform instead of separate legacy tools.
A competitor’s 2026 guide lists MSP plans billed annually: PSA only at $79 per technician a month, RMM only at $99 (150 endpoints per tech), Pro bundle at $129 and Super with AI at $159. For internal IT, Prime costs $1.50 per endpoint (minimum 100) and Prime Plus with MDM from $3.00, with annual billing saving 15 percent.
A 14-day trial is offered. Remote access uses Splashtop or ISL Online, and endpoint security tools are licensed separately.
Main problem it solves
Gives MSPs and IT teams ticketing, monitoring and patching in one platform.
Typical customer segment
MSPs and small to mid-size internal IT teams.
Target users
- MSP technicians
- IT administrators
- Service desk managers
Primary use cases
- Ticketing and SLAs
- Remote monitoring
- Patch management
- Billing and contracts
- Asset management
What makes it distinct
- PSA and RMM unified.
- Per-endpoint IT pricing option.
- Built-in AI layer.
SuperOps features explained.
PSA
- Ticketing
- PSA.
- Contracts and billing
- PSA.
- Time tracking
- PSA.
RMM
- Monitoring and alerts
- RMM.
- Patching
- RMM.
- Scripting
- RMM.
Extras
- Remote access
- Splashtop, ISL Online.
- Network monitoring
- 250+ vendors.
- MDM
- Prime Plus.
SuperOps pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 13 Nov 2026 against eesel AI · SuperOps.
Pricing model
Per technician (MSP) or per endpoint (IT), annual or monthly.
Free plan
No
Free trial
Yes (14 days)
SuperOps plans and prices (USD)
PSA
$79 per tech a month
Annual
RMM
$99 per tech a month
Annual
150 endpoints per tech.
Pro (PSA + RMM)
$129 per tech a month
Annual
Super
$159 per tech a month
Annual
AI.
Prime (IT)
$1.50 per endpoint
Monthly or annual
Min 100 endpoints.
From a competitor’s 2026 guide; security add-ons are separate.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesSuperOps integrations, API and platforms.
Important integrations
- Splashtop and ISL Online
- SentinelOne, Bitdefender, Acronis (vendor)
- QuickBooks and Xero (vendor)
- Microsoft 365
Supported platforms
- Web
- Windows, macOS, Linux agents
API
GraphQL API (vendor).
Data import and export
Migration help (vendor).
Group policy reported missing on Pro.
SuperOps pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Strengths
Limitations
Best for
- Growing MSPs
- Internal IT teams wanting per-endpoint pricing
- Teams replacing legacy PSA and RMM
May be less suited to
- Very large enterprises
- Teams wanting free tools
Top SuperOps alternatives and competitors.
Atera
An all-in-one RMM and helpdesk platform priced per technician with unlimited endpoints, from $129 a month…
Explore →Related productNinjaOne
An endpoint management and RMM platform priced per device by quote, reported at about $1.50 to $3.75 per…
Explore →Related productManageEngine ServiceDesk Plus
A full ITIL service desk from Zoho's ManageEngine, cloud or on-premises, from $13 per technician a month…
Explore →Related productHaloITSM
An all-modules-included ITSM priced at GBP 66 per agent a month (annual), with free end users and a 30-day…
Explore →SuperOps compared with similar IT service management software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Free plan | Starting price | Best for |
|---|---|---|---|---|
| SuperOps | Per user, seat or unit | No | PSA $79 per technician a month; IT from $1.50 per endpoint. | Growing MSPs |
| Atera | Per user, seat or unit | No | Pro $129 per technician a month billed annually. | Small MSPs |
| NinjaOne | Custom quote | No | Quote; reported about $1.50–3.75 per device a month. | Mid-size IT departments |
| ManageEngine ServiceDesk Plus | Per user, seat or unit | Yes (5 technicians) | Standard $13, Professional $27, Enterprise $67 per technician a month; free edition up to… | Cost-conscious IT teams wanting full ITIL, including on-premises |
| HaloITSM | Per user, seat or unit | No | GBP 66 per agent a month (annual), all modules included; end users free. | IT teams wanting full ITSM without tiered feature gating |
| BMC Helix ITSM | Custom quote | No | Not disclosed; quotes on request. | Large enterprises with complex multi-cloud environments |
SuperOps vs competitors: head-to-head comparisons.
SuperOps questions and answers
What is SuperOps used for?
SuperOps is used for ticketing and SLAs, remote monitoring, patch management and billing and contracts.
Does SuperOps have a free plan?
No. SuperOps does not offer a permanent free plan in the sources reviewed. Free trial: Yes (14 days).
How much does SuperOps cost?
PSA $79 per technician a month; IT from $1.50 per endpoint. From a competitor’s 2026 guide; security add-ons are separate.
What is the difference between SuperOps PSA and RMM?
PSA is listed at $79 per tech a month. RMM is listed at $99 per tech a month (150 endpoints per tech). Confirm current plan contents with the vendor.
What are the main alternatives to SuperOps?
The main alternatives to SuperOps covered on Stack18 are Atera, NinjaOne, ManageEngine ServiceDesk Plus and HaloITSM. Atera may suit small MSPs. NinjaOne may suit mid-size IT departments. ManageEngine ServiceDesk Plus may suit cost-conscious IT teams wanting full ITIL, including on-premises. See the SuperOps alternatives guide for a side-by-side table.
What integrations does SuperOps support?
Documented integrations include Splashtop and ISL Online, SentinelOne, Bitdefender, Acronis (vendor), QuickBooks and Xero (vendor) and Microsoft 365. API: GraphQL API (vendor).
What are the limitations of SuperOps?
Security tools licensed separately. Some features only on Super. Annual billing for MSP plans.
Which platforms does SuperOps run on?
SuperOps is documented as available on: Web, Windows, macOS, Linux agents.
Is SuperOps available in India?
Yes. SuperOps is built for or widely used in India, and pricing is available in INR where noted. Confirm GST and local terms with the vendor.
When was the SuperOps profile last verified?
Sources for this profile were last reviewed on 13 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- SuperOps pricing in 2026 eesel AI Third-party Accessed 13 Nov 2026
- SuperOps pricing SuperOps Official Accessed 13 Nov 2026
Mixed-source profile. Facts and prices come from the vendor’s own pages and independent third-party sources, as marked. Confirm with the vendor before buying.
Plan names, prices and features were checked against the sources listed on 13 Nov 2026. Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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