Best Kommo Alternatives in 2026
A sourced shortlist of the top Kommo competitors: Pipedrive, Zoho CRM, HubSpot and Bitrix24. Each is compared with Kommo on pricing, free plan, features and fit, using dated vendor and independent sources. No rankings and no paid placement.
- 4 alternativesEach with its own sourced profile
- Updated 13 Nov 2026Every source is dated
- 11 sourcesDrawn from each sourced profile
- No rankingBest fit depends on your priorities
What are the best alternatives to Kommo?
The main alternatives to Kommo covered here are Pipedrive, Zoho CRM, HubSpot and Bitrix24. Pipedrive may suit small sales teams that want a pipeline-first CRM, while Zoho CRM may suit very small teams that want a free CRM with no expiry. None is best for everyone: the right CRM software depends on team size, budget and which Kommo limitation you are trying to solve.
Teams usually start looking beyond Kommo for documented reasons: six-month minimum term on paid plans; new Base customers do not get the AI agent. Kommo remains a reasonable fit for SMBs that sell through WhatsApp and Instagram, so an alternative is not automatically better, only different.
Below, every option is compared with Kommo in one table, then described with its strengths, trade-offs and pricing, each taken from its own sourced profile. Anything the sources do not document is marked as unknown.
Why teams look for Kommo alternatives.
Each reason is a limitation documented on the Kommo profile, with its source cited there.
Minimums and terms
Six-month minimum term on paid plans.
Plan limits
New Base customers do not get the AI agent.
Feature gaps
AI usage is limited by plan credits.
Fit and focus
Plan caps on WhatsApp numbers and Instagram accounts.
According to its profile, Kommo may be less suited to: complex B2B enterprise sales; teams that need monthly-only billing.
Kommo vs its top alternatives at a glance.
Kommo is shown first for reference. Summaries come from each sourced profile; suitability depends on company size, budget, use case and technical requirements.
| Product | Best for | Pricing model | Free plan | Starting price | Platforms |
|---|---|---|---|---|---|
 Kommo (current tool) | SMBs that sell through WhatsApp and Instagram | Per user, seat or unit | No | Base $25 per user a month (six-month minimum term). | Web, iOS, Android |
 Pipedrive | Small sales teams that want a pipeline-first CRM | Per user, seat or unit | No | No permanent free plan; plans reported from $14 per seat per month billed annually (Lite). | Web |
 Zoho CRM | Very small teams that want a free CRM with no expiry | Per user, seat or unit | Yes | Free for up to 3 users; paid editions reported from $14 per user per month billed annually. | Web, Mobile app |
 HubSpot | Small teams that want to start on a free CRM and upgrade gradually | Per user, seat or unit | Yes | Free tools; Sales Hub from $9 per seat per month billed annually (Starter). | Web, iOS, Android |
 Bitrix24 | Teams of 10 to 100 that want CRM, tasks and chat in one low-cost platform | Flat or plan-based | Yes | Free for 1 to 2 users. Per organisation per month billed annually: Basic $49 (5 users)… | Web, Cloud, On-premise (separate licence) |
Each Kommo alternative described.
Pricing, strengths and trade-offs are taken from each product's profile, where every point is linked to a dated source.
Pipedrive
Pipedrive · Sales CRM (SaaS)
Pipedrive is a sales CRM built around customisable deal pipelines, sold per user per month in four plans: Lite, Growth, Premium and Ultimate.
- Pricing
- No permanent free plan; plans reported from $14 per seat per month billed annually (Lite).
- Free plan
- No
- Team size
- Small teams, Mid-size teams
- Per-seat pricing based on users rather than contact volume makes costs predictable for stable teams.
- The entry plan covers customisable pipelines and deal tracking at a reported low per-seat price.
- There is no permanent free plan, only a trial.
- Automations are reported to need the Growth plan or above, so the cheapest plan lacks them.
Zoho CRM
Zoho Corporation · CRM and sales platform (SaaS)
Zoho CRM is a customer relationship management product from Zoho Corporation, sold in five editions (Free, Standard, Professional, Enterprise and Ultimate) and licensed per user per month.
- Pricing
- Free for up to 3 users; paid editions reported from $14 per user per month billed annually.
- Free plan
- Yes
- Team size
- Small teams, Mid-size teams, Large enterprises
- A permanent free edition for up to three users lets very small teams start without a trial deadline.
- Entry paid pricing is reported among the lowest for a full sales CRM, with unlock points clearly tied to editions.
- Per-user prices are only part of the cost: sources point to add-ons, storage, phone and configuration time.
- Month-to-month billing is reported to cost noticeably more than annual billing.
HubSpot
HubSpot, Inc. · CRM and sales platform (SaaS)
HubSpot is a customer platform from HubSpot, Inc. that combines a CRM (Smart CRM) with product modules called Hubs for sales, marketing, customer service, content, data and revenue operations.
- Pricing
- Free tools; Sales Hub from $9 per seat per month billed annually (Starter).
- Free plan
- Yes
- Team size
- Small teams, Mid-size teams, Large enterprises
- A free tier with no onboarding fee gives teams a low-risk place to start.
- One platform covers CRM plus sales, marketing, service and other Hubs on shared customer data.
- Professional and Enterprise carry one-time onboarding fees of $1,500 and $3,500 on top of seat prices.
- Custom objects are limited to Sales Hub Enterprise, which matters for teams with non-standard data models.
Bitrix24
Bitrix24 · All-in-one CRM, collaboration and project management suite (cloud and self-hosted)
Bitrix24 is an all-in-one business platform that combines CRM, tasks and projects, team chat and video calls, telephony, a website builder and workflow automation. Instead of per-user pricing, paid plans are priced per organisation per month, billed annually: Basic $49 (5 users), Standard $99 (50 users), Professional $199 (100 users) and Enterprise from $399 (250 users), with a free plan for 1 to 2 users.
- Pricing
- Free for 1 to 2 users. Per organisation per month billed annually: Basic $49 (5 users)…
- Free plan
- Yes
- Team size
- Small teams, Mid-size teams
- Flat per-organisation pricing makes larger teams cost far less per user than seat-based CRMs.
- The free plan includes CRM, tasks with Kanban and Gantt, shared calendars, chat and video calls.
- User caps of 5, 50 and 100 force an upgrade when headcount passes each limit.
- The free plan is limited in users and CRM features, and storage is only 5 GB.
Which Kommo alternative should you choose?
No single alternative is best for everyone. Match the scenario to your own requirements, then test two or three options against a real process.
Consider Pipedrive if you are…
- Small sales teams that want a pipeline-first CRM
- Teams that prefer per-seat pricing over contact-based pricing
- Teams that will add outreach tools as optional add-ons
Consider Zoho CRM if you are…
- Very small teams that want a free CRM with no expiry
- Small and mid-size teams that want automation at a lower per-seat price
- Organisations that already use, or plan to adopt, other Zoho applications
Consider HubSpot if you are…
- Small teams that want to start on a free CRM and upgrade gradually
- Sales teams that want sequences, forecasting and reporting on one platform
- Companies that expect to add marketing or service tools on the same customer data
Consider Bitrix24 if you are…
- Teams of 10 to 100 that want CRM, tasks and chat in one low-cost platform
- Businesses that value flat pricing over per-seat fees
- Companies that want an on-premise option
Stay with Kommo if you are…
- SMBs that sell through WhatsApp and Instagram
- Teams wanting chat automation without developers
- Businesses in messaging-first markets
How to switch from Kommo.
Moving off Kommo usually means exporting your core records, rebuilding settings, automations and templates in the new tool, and reconnecting the integrations you rely on. Migrate active work first and archive the rest rather than moving everything. Run one live process with its real users in each shortlisted tool before deciding.
- Export a sample of your Kommo data and test an import into the new product.
- List the automations, integrations and permissions you would need to rebuild.
- Compare total cost for your real users or volume, including add-ons, onboarding and taxes.
- Pilot with one team before a full cut-over.
- Check contract terms, renewal dates and notice periods with Kommo.
General guidance, not specific to any vendor. Confirm migration options with the vendors.
Kommo alternatives: questions and answers
What is the best alternative to Kommo?
No single alternative is best for everyone. The alternatives covered here are Pipedrive, Zoho CRM, HubSpot and Bitrix24. Pipedrive may suit small sales teams that want a pipeline-first CRM. Zoho CRM may suit very small teams that want a free CRM with no expiry. HubSpot may suit small teams that want to start on a free CRM and upgrade gradually. Test two or three against your own process before deciding.
Is there a free alternative to Kommo?
Zoho CRM, HubSpot and Bitrix24 document a free plan or free tier. Free tiers usually have user, volume or feature limits, so check them against your needs.
Why do teams switch from Kommo?
Documented reasons include: Six-month minimum term on paid plans. New Base customers do not get the AI agent. AI usage is limited by plan credits.
Which Kommo alternative is best for small businesses?
Pipedrive, Zoho CRM, HubSpot and Bitrix24 are documented as fitting small teams. Compare free plans, minimums and starting prices in the table above.
Which Kommo alternative suits large organisations?
Zoho CRM and HubSpot are documented as fitting large enterprises. Check security, administration and support terms with each vendor.
How much do Kommo alternatives cost?
Pipedrive: No permanent free plan; plans reported from $14 per seat per month billed annually (Lite). Zoho CRM: Free for up to 3 users; paid editions reported from $14 per user per month billed annually. HubSpot: Free tools; Sales Hub from $9 per seat per month billed annually (Starter). Bitrix24: Free for 1 to 2 users.
Is Kommo still worth using?
Kommo remains a reasonable fit for SMBs that sell through WhatsApp and Instagram. Chat-first CRM that fits WhatsApp-led selling. Compare it with the alternatives before renewing.
How do I switch from Kommo?
Export a sample of your Kommo data, test an import into the new tool, rebuild automations and integrations, pilot with one team and check your contract’s notice period before cancelling.
Where this shortlist comes from.
- The Ultimate Guide to Kommo pricing Kommo Official Accessed 13 Nov 2026
- Kommo subscription plans overview Kommo Official Accessed 13 Nov 2026
- Kommo CRM Review 2026 SetSmart Third-party Accessed 13 Nov 2026
- How much does Pipedrive cost? Hackceleration Third-party Accessed 15 Oct 2026
- All Pipedrive Plans & Pricing Costbench Third-party Accessed 15 Oct 2026
- Zoho CRM Pricing 2026: Editions, Bigin, Zoho One SpotSaaS Third-party Accessed 15 Oct 2026
- Zoho CRM Pricing 2026: Plans, Free Limits and Costs Basecloud Global Third-party Accessed 15 Oct 2026
- HubSpot's Sales Hub pricing guide HubSpot (blog.hubspot.com) Official Accessed 15 Oct 2026
- HubSpot vs Zoho CRM: Cheap to Start vs Cheap to Scale in 2026 Rework Third-party Accessed 27 Oct 2026
- Bitrix24 plans and pricing Bitrix24 Official Accessed 23 Oct 2026
- Bitrix24 prices (EU) Bitrix24 Official Accessed 23 Oct 2026
Alternatives are summarised from the linked profiles and their sources: all sources for Kommo and the main sources for each alternative. Confirm current details with each vendor. Stack18 has not tested these products.
Evaluating Kommo alternatives?
Compare your shortlist side by side, read the full profiles, or talk to Stack18 if off-the-shelf software is not the answer.
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