Software profile

Google Chat

Google’s team messaging app with spaces, threads and Gemini summaries, included with Google Workspace plans from $7 per user a month.

  • Free plan
  • Free trial
  • Per user, seat or unit
  • Cloud
  • AI features
  • Independent sources

by GoogleCollaboration SoftwareTeam messaging in Google Workspace

  • Verified 13 Nov 2026Sources are dated on this profile
  • 2 sourcesLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Google Chat?

Google Chat is Google’s team messaging app for direct messages and group spaces with threaded conversations, file sharing through Drive, Meet calls and Gemini AI summaries, included with Google Workspace business plans and free with personal Google accounts.

  • Best forGoogle Workspace organisations
  • Team size fitSolo and freelancers, Small teams, Mid-size teams, Large enterprises
  • PricingIncluded with Google Workspace from $7 per user a month.
  • Main limitationNot sold separately from Workspace.
  • AlternativesSlack, Microsoft Teams, Zoho Cliq, Mattermost · compare all
Overview

Google Chat overview: who it is for and what it does.

Google Chat replaced Hangouts as Google’s messaging tool and lives inside Gmail, a standalone web app and mobile apps. Spaces hold team conversations, files and shared tasks, and huddles or Meet calls start from a chat.

Chat is not sold on its own. G2’s 2026 comparison lists Google Workspace at $7 (Business Starter), $14 (Standard) and $22 (Plus) per user a month, with Enterprise quoted, and notes that Gemini in Chat is not available on Starter.

Its integrations are mostly native to Workspace (Drive, Calendar, Meet). Slack, by comparison, has more than 2,600 integrations, so teams that rely on many third-party bots often prefer Slack.

Main problem it solves

Gives Google Workspace teams chat, spaces and quick calls without another tool or licence.

Typical customer segment

Organisations using Google Workspace, from small teams to enterprises.

Target users

  • Workspace teams chatting in Gmail
  • Project teams using spaces and tasks
  • Managers catching up via Gemini summaries

Primary use cases

  • Team spaces and threads
  • Direct messages
  • File sharing via Drive
  • Quick Meet calls and huddles
  • Shared tasks in spaces

What makes it distinct

  • Included with Google Workspace at no extra cost.
  • Built into Gmail.
  • Gemini summaries on Standard and above.
Key features

Google Chat features explained.

Messaging

Spaces and threads
Group conversations with in-line threads.
Direct messages
One-to-one and group DMs.
External users
Chat with people outside your organisation (admin settings).

Workspace integration

Drive files
Share and co-edit files in chat.
Meet and huddles
Start calls from chat.
Tasks in spaces
Shared task lists.

AI and apps

Gemini summaries
Not on Business Starter.
Chat apps and webhooks
Bots and integrations.
Admin controls
Retention and history policies.
Pricing

Google Chat pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 13 Nov 2026 against G2 · CloudFuze.

Pricing model

Included with Google Workspace per-user plans; free for personal Google accounts.

Free plan

Yes (personal accounts)

Free trial

Yes (Workspace 14-day trial)

Google Chat plans and prices (USD)

  • Google Workspace Business Starter

    $7 per user a month

    Annual or flexible

    Chat included; no Gemini in Chat.

  • Business Standard

    $14

    Annual or flexible

    Gemini features.

  • Business Plus

    $22

    Annual or flexible

  • Enterprise

    Custom

    Contact sales

Google Chat is part of Google Workspace; prices are Workspace prices from G2’s 2026 comparison. Check Google’s pricing page for your region.

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Google Chat integrations, API and platforms.

Important integrations

  • Gmail, Drive, Calendar and Meet
  • Chat apps and webhooks
  • Third-party bots (fewer than Slack)

Supported platforms

  • Web
  • Gmail
  • iOS
  • Android

API

Google Chat API.

Data import and export

Not applicable.

Fewer third-party integrations than Slack.

Strengths, limitations and best fit

Google Chat pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • No extra cost for Workspace customers. [1]
  • Built into Gmail and Drive. [1]
  • Gemini summaries on higher plans. [1]
  • Simple to roll out across Workspace. [1]

Limitations

  • Not sold separately from Workspace. [1]
  • Gemini in Chat not available on Starter. [1]
  • Far fewer integrations than Slack. [1]
  • Notifications are basic, per reviewers. [1]

Best for

  • Google Workspace organisations
  • Teams wanting chat inside Gmail
  • Cost-conscious teams avoiding another licence

May be less suited to

  • Teams that rely on many third-party bots
  • Microsoft 365 organisations
How it compares

Google Chat compared with similar collaboration software.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelFree planStarting priceBest for
Google ChatPer user, seat or unitYes (personal accounts)Included with Google Workspace from $7 per user a month.Google Workspace organisations
SlackPer user, seat or unitYesFree plan; Pro reported at $7.25 per user per month billed annually.Teams that want real-time channel-based communication
Microsoft TeamsPer user, seat or unitYesFree version; standalone Essentials at $4 and Microsoft 365 Business Basic at $7 per user…Organisations already using Microsoft 365
Zoho CliqPer user, seat or unitYesFree plan. Reported prices: Standard $18 per month flat (up to 25 users), Professional $2…Teams that already use Zoho CRM, Desk, Projects or Zoho One
MattermostPer user, seat or unitNot documentedPlans are quote-based on Mattermost's site; third-party listings report Professional from…Regulated or security-conscious organisations that need to control where data…
Coda (Superhuman Docs)Per user, seat or unitYesFree plan available; Pro reported at $12 and Business at $33 per Doc Maker per month…Teams that want docs, wikis and trackers in one workspace

Browse all Collaboration Software →

FAQ

Google Chat questions and answers

What is Google Chat used for?

Google Chat is used for team spaces and threads, direct messages, file sharing via Drive and quick Meet calls and huddles.

Does Google Chat have a free plan?

Yes. Yes (personal accounts). Free trial: Yes (Workspace 14-day trial).

How much does Google Chat cost?

Included with Google Workspace from $7 per user a month. Google Chat is part of Google Workspace; prices are Workspace prices from G2’s 2026 comparison.

What is the difference between Google Chat Google Workspace Business Starter and Business Standard?

Google Workspace Business Starter is listed at $7 per user a month (Chat included; no Gemini in Chat). Business Standard is listed at $14 (Gemini features). Confirm current plan contents with the vendor.

What are the main alternatives to Google Chat?

The main alternatives to Google Chat covered on Stack18 are Slack, Microsoft Teams, Zoho Cliq and Mattermost. Slack may suit teams that want real-time channel-based communication. Microsoft Teams may suit organisations already using Microsoft 365. Zoho Cliq may suit teams that already use Zoho CRM, Desk, Projects or Zoho One. See the Google Chat alternatives guide for a side-by-side table.

What integrations does Google Chat support?

Documented integrations include Gmail, Drive, Calendar and Meet, Chat apps and webhooks and Third-party bots (fewer than Slack). API: Google Chat API.

What are the limitations of Google Chat?

Not sold separately from Workspace. Gemini in Chat not available on Starter. Far fewer integrations than Slack.

Which platforms does Google Chat run on?

Google Chat is documented as available on: Web, Gmail, iOS, Android.

When was the Google Chat profile last verified?

Sources for this profile were last reviewed on 13 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. Google Chat vs. Slack: Which Is Better in 2026? G2 Third-party Accessed 13 Nov 2026
  2. Slack vs Google Chat (2026) Comparison Guide CloudFuze Third-party Accessed 13 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are corroborated across independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Plan names, prices and features were checked against the sources listed on 13 Nov 2026. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

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