Software profile

Bloomfire

An enterprise knowledge management platform with AI answers citing certified sources, sold by quote as a fixed annual fee plus implementation.

  • Quote-based
  • Annual fixed fee
  • Cloud
  • Enterprise knowledge
  • Independent sources

by BloomfireKnowledge Base SoftwareEnterprise knowledge sharing

  • Verified 11 Nov 2026Sources are dated on this profile
  • 2 sourcesLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Bloomfire?

Bloomfire is a knowledge management platform for sharing knowledge across departments, with AI answers that cite certified sources, video and long-form content and knowledge-gap analytics.

  • Best forEnterprises sharing knowledge across departments
  • Team size fitMid-size teams, Large enterprises
  • PricingTeam, Department and Enterprise by quote; fixed annual cost plus implementation fees.
  • Main limitationNo public pricing.
  • AlternativesGuru, Tettra, Helpjuice · compare all
Overview

Bloomfire overview: who it is for and what it does.

Bloomfire centralises knowledge across departments, with AI answers citing certified sources, video support and analytics on knowledge gaps.

Two August 2026 guides say pricing is quote-only for Team, Department and Enterprise plans, with a fixed annual cost plus implementation fees.

They note it integrates with Slack, Teams and Salesforce but is overkill for small teams and has a slow enterprise sales process.

Main problem it solves

Shares knowledge across a whole company.

Typical customer segment

Mid-size and large organisations.

Target users

  • Knowledge managers
  • L&D teams
  • Insights teams

Primary use cases

  • Knowledge sharing
  • AI answers
  • Video content
  • Gap analytics

What makes it distinct

  • Certified sources.
  • Fixed annual fee.
  • Cross-department.
Key features

Bloomfire features explained.

Plans

Team
Quote.
Department
Quote.
Enterprise
Quote.

Pricing

Model
Fixed annual fee.
Implementation
Extra.
Self-serve
No.

Capabilities

AI
Cites certified sources.
Content
Video and long-form.
Analytics
Knowledge gaps.
Pricing

Bloomfire pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework · Rework.

Pricing model

Fixed annual fee by quote.

Free plan

No

Free trial

Not documented

Bloomfire plans and prices (USD)

  • Team

    Quote

    Annual

    Teams.

  • Department

    Quote

    Annual

    Departments.

  • Enterprise

    Quote

    Annual

    Company-wide.

Rework (24 August 2026).

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Bloomfire integrations, API and platforms.

Important integrations

  • Slack
  • Microsoft Teams
  • Salesforce
  • SharePoint

Supported platforms

  • Web

API

Not reviewed for this profile.

Data import and export

Not reviewed for this profile.

Integration coverage was not assessed in full. Check Bloomfire's integrations directory and documentation for your tools.

Strengths, limitations and best fit

Bloomfire pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • AI answers cite certified sources. [2]
  • Knowledge-gap analytics. [2]
  • Fixed annual cost. [1]

Limitations

  • No public pricing. [2]
  • Implementation fees. [1]
  • Overkill for small teams. [2]

Best for

  • Enterprises sharing knowledge across departments
  • Market research and insights teams
  • L&D programmes

May be less suited to

  • Small teams
  • Self-serve buyers
How it compares

Bloomfire compared with similar knowledge base, help center and documentation software.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelStarting priceFree planAudienceBest for
BloomfireQuote (annual)QuoteNoInternal (enterprise)Cross-department
ArchbeeFlat monthly$80/moOpen-source onlyPublic product docsAPI docs
Document360Quote (per project)QuoteNo (closed)Public help centerVersioned docs
GitBookPer site + per userFree; $65/site + $12/userYes (1 user)Public product docsDeveloper docs
GuruQuote (per seat)~$25/seat (unconfirmed)NoInternalVerified answers
HelpDocsFlat monthly$99/mo (annual)NoPublic help centerSimple help centers

Browse all Knowledge Base Software →

Comparisons

Bloomfire vs competitors: head-to-head comparisons.

Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.

Compare Bloomfire with all its alternatives in one table →

Discussions

Bloomfire discussions and buying questions.

No published discussions mention this product yet.

FAQ

Bloomfire questions and answers

What is Bloomfire used for?

Bloomfire is a knowledge management platform for sharing knowledge across departments, with AI answers that cite certified sources, video and long-form content and knowledge-gap analytics. Typical uses include knowledge sharing, aI answers, video content, gap analytics.

How much does Bloomfire cost?

Bloomfire is quote-only with a fixed annual fee plus implementation, per August 2026 guides.

What plans does Bloomfire offer?

Team, Department and Enterprise.

Does Bloomfire use AI?

Yes, AI answers cite certified sources.

How does Bloomfire compare with its competitors?

Stack18 publishes head-to-head comparisons of Bloomfire vs Guru, each with a feature table, pricing and best-fit scenarios.

What are the main alternatives to Bloomfire?

The main alternatives to Bloomfire covered on Stack18 are Guru, Tettra and Helpjuice. Guru may suit support and sales teams needing verified answers in their workflow. Tettra may suit Slack-centric teams fielding repeat questions. Helpjuice may suit support teams wanting flat pricing and generous user counts. See the Bloomfire alternatives guide for a side-by-side table.

What are the pros and cons of Bloomfire?

Strengths: AI answers cite certified sources. Knowledge-gap analytics. Limitations: No public pricing. Implementation fees.

Who is Bloomfire best for?

Bloomfire may suit enterprises sharing knowledge across departments; market research and insights teams; L&D programmes. It may be less suited to small teams; self-serve buyers.

What integrations does Bloomfire support?

Documented integrations and ecosystem items include Slack, Microsoft Teams, Salesforce, SharePoint. API: Not reviewed for this profile.

When was the Bloomfire profile last verified?

Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. Best Document360 Alternatives in 2026 (24 August 2026) Rework Third-party Accessed 11 Nov 2026
  2. Best Guru Alternatives in 2026 (24 August 2026) Rework Third-party Accessed 11 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Facts come from two Rework guides (August 2026); unconfirmed figures are labelled. Confirm with the vendor before buying. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

Next step

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