Best Dialpad Alternatives in 2026
A sourced shortlist of the top Dialpad competitors: RingCentral RingEX, Quo (formerly OpenPhone), Aircall and Zoom Phone. Each is compared with Dialpad on pricing, free plan, features and fit, using dated vendor and independent sources. No rankings and no paid placement.
- Updated 10 Nov 2026Profiles verified 11 Nov 2026
- 4 alternativesEach with a full sourced profile
- Not a rankingFit depends on your priorities
- Not tested by Stack18Editorial summary of documented facts
What are the best alternatives to Dialpad?
The main alternatives to Dialpad covered here are RingCentral RingEX, Quo (formerly OpenPhone), Aircall and Zoom Phone. RingCentral RingEX may suit companies of 20 to 2,000 employees wanting phone, meetings and chat in one, while Quo (formerly OpenPhone) may suit small sales and support teams of 2 to 50 people. None is best for everyone: the right phone system depends on team size, budget and which Dialpad limitation you are trying to solve.
Teams usually start looking beyond Dialpad for documented reasons: CRM integrations need Pro; monthly billing 80% more. Dialpad remains a reasonable fit for teams wanting AI transcription in the base plan, so an alternative is not automatically better, only different.
Below, every option is compared with Dialpad in one table, then described with its strengths, trade-offs and pricing, each taken from its own sourced profile. Anything the sources do not document is marked as unknown.
Why teams look for Dialpad alternatives.
Each reason is a limitation documented on the Dialpad profile, with its source cited there.
Integrations
CRM integrations need Pro.
Cost and pricing
Monthly billing 80% more.
Plan gating
Enterprise by quote.
According to its profile, Dialpad may be less suited to: teams needing monthly flexibility cheaply; very complex call centres.
Dialpad vs its top alternatives at a glance.
Dialpad is shown first for reference. Summaries come from each sourced profile; suitability depends on company size, budget, use case and technical requirements.
| Product | Best for | Pricing model | Starting price | Monthly option | Minimum users | Best for |
|---|---|---|---|---|---|---|
 Dialpad (current tool) | Teams wanting AI transcription in the base plan | Per user | $15/user/mo (annual) | Yes ($27) | Not stated | AI calling |
 RingCentral RingEX | Companies of 20 to 2,000 employees wanting phone, meetings and chat in one | Per user | $20/user/mo (annual) | Yes ($30) | Not stated | UC for 20-2,000 staff |
 Quo (formerly OpenPhone) | Small sales and support teams of 2 to 50 people | Per user | $15/user/mo (annual) | Yes ($19) | Not stated | Small teams |
 Aircall | Sales and support teams of 3+ working through a CRM or help desk | Per licence | $30/licence/mo (annual) | Yes ($40) | 3 licences | CRM-connected calling |
 Zoom Phone | Organisations already on Zoom Meetings | Per user | $10.50/user/mo (annual) | Not shown | Not stated | Zoom customers |
Each Dialpad alternative described.
Pricing, strengths and trade-offs are taken from each product's profile, where every point is linked to a dated source.
RingCentral RingEX
RingCentral · Cloud phone, video and messaging
RingCentral RingEX is a unified communications platform combining business phone, video meetings and team messaging, with AI add-ons.
- Pricing
- Core $20, Advanced $25, Ultra $35 per user a month (annual); $30, $35, $45 monthly.
- Free plan
- No
- Team size
- Small teams, Mid-size teams, Large enterprises
- Phone, video and messaging together.
- Unlimited domestic calling.
- AI features cost extra.
- List prices sometimes hidden.
Quo (formerly OpenPhone)
Quo · Business phone for small teams
Quo, formerly OpenPhone, is a business phone app for small teams with shared numbers, texting, AI call summaries and an AI agent (Sona).
- Pricing
- Starter $15, Business $23, Scale $35 per user a month (annual); $19, $33, $47 monthly.
- Free plan
- No
- Team size
- Small teams, Mid-size teams
- AI agent on Starter.
- Shared numbers for teams.
- Fair use limits on calling.
- CRM integrations need Business.
Aircall
Aircall · Cloud phone for sales and support
Aircall is a cloud phone system for sales and support teams with deep CRM and help desk integrations, AI assist and AI voice agents.
- Pricing
- Essentials $30, Professional $50 per licence a month (annual); $40 and $70 monthly; 3-licence minimum.
- Free plan
- No
- Team size
- Small teams, Mid-size teams
- 250+ integrations.
- Power Dialer on Professional.
- 3-licence minimum.
- AI Assist costs extra.
Zoom Phone
Zoom Communications · Cloud phone in Zoom Workplace
Zoom Phone is a cloud business phone service integrated with Zoom Workplace meetings and chat, sold in metered, unlimited and bundled plans.
- Pricing
- US & CA Metered $10.50, Unlimited $16, Pro Plus (with Workplace) $20.50 per user a month (annual); prices vary by country.
- Free plan
- No
- Team size
- Small teams, Mid-size teams, Large enterprises
- Low entry price.
- Integrated with Zoom meetings.
- Prices vary by country.
- Only annual prices displayed.
Which Dialpad alternative should you choose?
No single alternative is best for everyone. Match the scenario to your own requirements, then test two or three options against a real process.
Consider RingCentral RingEX if you are…
- Companies of 20 to 2,000 employees wanting phone, meetings and chat in one
- Multi-site businesses
- Salesforce users
Consider Quo (formerly OpenPhone) if you are…
- Small sales and support teams of 2 to 50 people
- Startups
- Agencies
Consider Aircall if you are…
- Sales and support teams of 3+ working through a CRM or help desk
- Zendesk and HubSpot users
- Inside sales
Consider Zoom Phone if you are…
- Organisations already on Zoom Meetings
- Hybrid teams
- Cost-conscious US and Canada teams
Stay with Dialpad if you are…
- Teams wanting AI transcription in the base plan
- Sales and support teams
- Google Workspace users
How to switch from Dialpad.
Moving off Dialpad means porting every business number, re-creating auto attendants, ring groups and voicemail, reconnecting CRM and help desk integrations, re-registering business texting and setting up desk phones. Port numbers in a quiet period and keep the old service until porting completes. Run one team on each shortlisted phone system for two weeks, testing call quality, mobile apps and CRM logging.
- Export a sample of your Dialpad data and test an import into the new product.
- List the automations, integrations and permissions you would need to rebuild.
- Compare total cost for your real seat count, including add-ons and onboarding fees.
- Pilot with one team before a full cut-over.
- Check contract terms, renewal dates and notice periods with Dialpad.
General guidance, not specific to any vendor. Confirm migration options with the vendors.
Dialpad alternatives: questions and answers
What is the best alternative to Dialpad?
No single alternative is best for everyone. The alternatives covered here are RingCentral RingEX, Quo (formerly OpenPhone), Aircall and Zoom Phone. RingCentral RingEX may suit companies of 20 to 2,000 employees wanting phone, meetings and chat in one. Quo (formerly OpenPhone) may suit small sales and support teams of 2 to 50 people. Aircall may suit sales and support teams of 3+ working through a CRM or help desk. Test two or three against your own process before deciding.
Is there a free alternative to Dialpad?
None of the alternatives covered here documents a permanent free plan. See the Business Phone Systems category for other free options.
Which Dialpad alternative is best for small teams?
RingCentral RingEX, Quo (formerly OpenPhone), Aircall and Zoom Phone are documented for small teams. RingCentral RingEX may suit companies of 20 to 2,000 employees wanting phone, meetings and chat in one. Quo (formerly OpenPhone) may suit small sales and support teams of 2 to 50 people. Aircall may suit sales and support teams of 3+ working through a CRM or help desk.
Which Dialpad alternatives suit larger organisations?
RingCentral RingEX and Zoom Phone are documented for large enterprises as well as smaller teams. Larger rollouts should also check SSO, permissions, audit logs and contract terms on each profile.
Why do teams switch from Dialpad?
The limitations documented on the Dialpad profile are: CRM integrations need Pro. Monthly billing 80% more. Enterprise by quote. Whether they matter depends on your team and budget.
Who should stay with Dialpad?
Dialpad may still suit teams wanting AI transcription in the base plan; sales and support teams; Google Workspace users.
Where can I compare Dialpad with a competitor side by side?
Stack18 has head-to-head comparisons for Quo (formerly OpenPhone) vs Dialpad and RingCentral RingEX vs Dialpad, each with a feature table and pricing summary.
How were these Dialpad alternatives chosen?
They are the products listed as alternatives on the Dialpad profile and other products in the Business Phone Systems category with overlapping use cases. They are listed in the order shown, not ranked, and no vendor paid for placement. Each profile was verified on 11 Nov 2026.
Where this shortlist comes from.
- Best Business Phone System in 2026: 15 VoIP Platforms Compared (22 August 2026) Rework Third-party Accessed 11 Nov 2026
- Business phone pricing index (updated 5 July 2026) Phone2 (competing vendor) Third-party Accessed 11 Nov 2026
- Contact Center / CCaaS Software Pricing 2026 (updated June 2026) CostBench Third-party Accessed 11 Nov 2026
Alternatives are summarised from the linked profiles and their sources: all sources for Dialpad and the main sources for each alternative. Confirm current details with each vendor. Stack18 has not tested these products.
Evaluating Dialpad alternatives?
Compare your shortlist side by side, read the full profiles, or talk to Stack18 if off-the-shelf software is not the answer.
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