Microsoft Copilot Studio
Microsoft's low-code platform for building AI agents for Teams, Microsoft 365 Copilot, websites and business processes, billed in Copilot Credits at $0.01 each or $200 a month for 25,000.
- Free trial
- Agentic tool
- Vendor-sourced
- Verified 13 Nov 2026Sources are dated on this profile
- 6 sourcesLinked, typed and dated
- Vendor and official documentationHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Microsoft Copilot Studio?
Microsoft Copilot Studio is a low-code platform for building, testing and publishing AI agents and conversational bots that work in Microsoft Teams, Microsoft 365 Copilot, websites and other channels, grounded in company data and connected to systems through Power Platform connectors and flows. It is billed in Copilot Credits rather than per user.
- Best forOrganisations on Microsoft 365
- Pricing$0.01 per Copilot Credit pay-as-you-go, or $200 a month for 25,000 credits.
- Main limitationCredit consumption varies widely by agent design.
- AlternativesSalesforce Agentforce · Dify · Stack AI · compare all
Microsoft Copilot Studio overview: who it is for and what it does.
Copilot Studio, the successor to Power Virtual Agents, lets makers build agents with natural-language instructions and a visual canvas, ground them in SharePoint, websites, Dataverse and the Microsoft Graph, and give them actions through 1,000+ Power Platform connectors, Power Automate flows and APIs. Agents can be published to Teams, Microsoft 365 Copilot, websites, mobile apps and other channels, and can run autonomously on triggers.
There is no per-user fee for building: the maker licence is free and usage is billed in Copilot Credits, which replaced messages on 1 September 2025. Credits cost $0.01 each pay-as-you-go through Azure, or come in tenant-wide capacity packs of 25,000 for $200 a month; pre-purchase plans add volume discounts. Internal agents used by people with Microsoft 365 Copilot licences can run without extra credit cost. Credit consumption per response varies widely, from a few credits to 100+ with reasoning.
Main problem it solves
Lets organisations on Microsoft 365 build governed AI agents without leaving their existing stack.
Typical customer segment
Organisations of every size on Microsoft 365 and Power Platform.
Target users
- IT and digital transformation teams
- Enterprise architects
- Business process owners
Primary use cases
- Employee helpdesk agents in Teams
- Website customer service agents
- Agents that act through Power Automate
- Extending Microsoft 365 Copilot
What makes it distinct
- Native to Microsoft 365, Teams and Power Platform.
- No per-user fee; credit-based billing.
- 1,000+ connectors.
Microsoft Copilot Studio features explained.
Build
- Natural-language authoring
- Describe an agent and refine it on a canvas.
- Topics and flows
- Structured conversations and Power Automate flows.
Ground and act
- Knowledge
- SharePoint, Dataverse, websites and Microsoft Graph.
- Connectors
- 1,000+ Power Platform connectors and APIs.
- Autonomous agents
- Agents triggered by events.
Publish and govern
- Channels
- Teams, Microsoft 365 Copilot, websites and more.
- Admin controls
- Power Platform admin centre governance and analytics.
Microsoft Copilot Studio pricing and plans.
Prices from a vendor-published source. Checked 13 Nov 2026 against CloudZero · Coworker · DEV Community.
Pricing model
Copilot Credits: pay-as-you-go via Azure or prepaid capacity packs; free maker licence.
Free plan
No free usage plan, but the maker licence is free and a trial is available; internal use by Microsoft 365 Copilot users is included.
Free trial
Yes, a trial is available.
Microsoft Copilot Studio plans and prices (USD)
-
Pay-as-you-go
$0.01 per Copilot Credit
Monthly in arrears via Azure
No commitment.
-
Capacity pack
$200 per month
Monthly, tenant-wide
25,000 Copilot Credits (about $0.008 each).
-
Pre-purchase plan (P3)
Discounted credits
Annual
5% to 20% off by volume tier.
-
Microsoft 365 Copilot users
Included
With M365 Copilot licence
Internal agents at no extra credit cost.
Prices from Microsoft's Copilot Studio pricing page and licensing guides as summarised by 2026 guides; regional and contract prices vary.
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesMicrosoft Copilot Studio integrations, API and platforms.
Important integrations
- Microsoft Teams
- Microsoft 365 Copilot
- SharePoint
- Dataverse
- Power Automate
- 1,000+ Power Platform connectors
- Azure AI Foundry
- Dynamics 365
Supported platforms
- Web (cloud)
- Teams
- Microsoft 365 Copilot
- Websites
- Mobile apps
API
Connectors, custom APIs, Power Automate flows and Azure services.
Data import and export
Knowledge is imported from help centres, documents and connected systems; export options were not reviewed.
Integration availability can depend on plan. Confirm with the vendor before you rely on a specific connector.
How Microsoft Copilot Studio works as an AI product.
Attributes are listed only where documented. We do not infer autonomy levels, certifications or model capabilities.
Classification: Agentic tool. A human-directed tool that can plan, edit and run actions, with the user reviewing or approving changes. Developer: Microsoft.
| Attribute | Details |
|---|---|
| Supported models | Microsoft-hosted models (Azure OpenAI and others via Azure AI Foundry). [1] |
| Tools and integrations | 1,000+ connectors, flows and APIs. [3] |
| Ability to execute actions | Agents act through connectors and flows, including autonomous triggers. [2] |
| Execution environment | Not documented in the sources reviewed. |
| Human-in-the-loop controls | Approvals and handoff to human agents are configurable. [3] |
| Permissions and access | Not documented in the sources reviewed. |
| Memory and context | Not documented in the sources reviewed. |
| Deployment options | Microsoft cloud; tenant-wide licensing. [3] |
| Data handling and privacy | Not documented in the sources reviewed. |
| Security and compliance | Power Platform governance and Microsoft security controls. [3] |
| Pricing and usage limits | Credits per response vary from a few to 100+ depending on grounding and reasoning. [1] |
| Languages and platforms | Not documented in the sources reviewed. |
| Limitations and known constraints | Credit consumption is hard to predict for complex agents. [6] |
Primary tasks
- Building governed agents
- Automating processes across enterprise systems
- Monitoring agent performance
Best-fit workflows
- Employee self-service
- Customer service automation
- Back-office processes
Microsoft Copilot Studio pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Strengths
Limitations
Best for
- Organisations on Microsoft 365
- IT teams building Teams helpdesk agents
- Makers already using Power Platform
May be less suited to
- Companies outside the Microsoft ecosystem
- Teams wanting simple, flat pricing
Top Microsoft Copilot Studio alternatives and competitors.
Microsoft Copilot Studio alternatives
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Explore →Microsoft Copilot Studio compared with similar AI agent and chatbot builders.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Channels | AI models | Free tier | Pricing model | Human oversight |
|---|---|---|---|---|---|
| Microsoft Copilot Studio | Teams, Microsoft 365 Copilot, websites and apps | Microsoft-hosted models (Azure) | No (free maker licence, trial) | $0.01 per credit or $200 per 25,000 | Approvals and handoff configurable |
| Salesforce Agentforce Compare | Salesforce apps, chat, messaging and voice | Multiple providers via the trust layer | No (Foundations allowance) | Flex Credits, per-user or editions | Escalation in Service Cloud; admin controls |
| Beam AI | Web platform; integrates with enterprise systems | Not disclosed | Yes (small allowance) | Free; Pro $50; Scale and Custom quoted | Escalation rules; audit trails |
| Glean | Web, browser extension, Slack and Teams | Bedrock, Vertex AI and Azure OpenAI models | No | Custom seats plus FlexCredits | Permission-aware; admin controls |
| Moveworks | Slack, Teams and web | Not disclosed | No | Custom enterprise | Workflows with approvals in connected systems |
| UiPath Agentic Automation | Automation Cloud, desktop robots and APIs | Multiple providers; on-premises models | Yes (Community) | Plans plus consumption; Standard and Enterprise quoted | Maestro human decision steps |
Microsoft Copilot Studio vs competitors: head-to-head comparisons.
Microsoft Copilot Studio discussions and buying questions.
Microsoft Copilot Studio questions and answers
What is Microsoft Copilot Studio used for?
Microsoft Copilot Studio is a low-code platform for building, testing and publishing AI agents and conversational bots that work in Microsoft Teams, Microsoft 365 Copilot, websites and other channels, grounded in company data and connected to systems through Power Platform connectors and flows. It is billed in Copilot Credits rather than per user.
Is Microsoft Copilot Studio free?
No free usage plan, but the maker licence is free and a trial is available; internal use by Microsoft 365 Copilot users is included.
How much does Microsoft Copilot Studio cost?
$0.01 per Copilot Credit pay-as-you-go, or $200 a month for 25,000 credits.
Which models does Microsoft Copilot Studio support?
Microsoft-hosted models (Azure OpenAI and others via Azure AI Foundry).
Is Copilot Studio priced per user?
No. Copilot Studio is billed in Copilot Credits pooled at the tenant level: $0.01 each pay-as-you-go or $200 a month for 25,000 in a capacity pack. The maker licence is free.
What are the limitations of Microsoft Copilot Studio?
Credit consumption varies widely by agent design. Unused prepaid credits expire. Best value inside the Microsoft ecosystem.
Which platforms does Microsoft Copilot Studio run on?
Microsoft Copilot Studio is documented as available on: Web (cloud), Teams, Microsoft 365 Copilot, Websites, Mobile apps.
Is Microsoft Copilot Studio an AI agent or an AI assistant?
We classify Microsoft Copilot Studio as: Agentic tool. A human-directed tool that can plan, edit and run actions, with the user reviewing or approving changes. The classification is based on vendor documentation and is not an endorsement.
What are the main alternatives to Microsoft Copilot Studio?
The main alternatives to Microsoft Copilot Studio covered on Stack18 are Salesforce Agentforce, Dify, Stack AI and Relevance AI. See the Microsoft Copilot Studio alternatives guide for a side-by-side table.
When was the Microsoft Copilot Studio profile last verified?
Sources for this profile were last reviewed on 13 Nov 2026. 6 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Copilot Studio pricing CloudZero Third-party Accessed 13 Nov 2026
- Copilot Studio pricing in 2026 Coworker Third-party Accessed 13 Nov 2026
- Copilot Studio pricing, licensing and governance (2026) DEV Community Third-party Accessed 13 Nov 2026
- Microsoft Copilot Studio pricing 2026 Dupple Third-party Accessed 13 Nov 2026
- Copilot Credits Guide, September 2026 Licensing School (Microsoft guide copy) Official Accessed 13 Nov 2026
- Copilot Studio licensing LicenseQ Third-party Accessed 13 Nov 2026
Further official pages: Microsoft Copilot Studio pricing (external)
Plans, features and status were checked against Microsoft Copilot Studio's published pages and the third-party sources listed. Agent behaviour was not tested, resolution rates quoted by vendors were not verified, and security certifications were not independently checked.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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