Software profile

Workiz

Field service software with built-in phone, call tracking and AI answering, free for 2 users (Lite) and from $187 a month (Kickstart).

  • Free plan
  • Plan tiers
  • Cloud
  • Call tracking
  • Independent sources

by WorkizField Service Management SoftwareField service with call tracking

  • Verified 11 Nov 2026Sources are dated on this profile
  • 2 sourcesLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Workiz?

Workiz is field service management software for home service businesses with scheduling, invoicing, native call tracking and AI answering linked to dispatch.

  • Best forPhone-driven service businesses wanting call tracking
  • Team size fitSmall teams, Mid-size teams
  • PricingLite free (2 users); Kickstart $187; Standard $229; Pro $270 a month; Ultimate custom; +$30 per extra user.
  • Main limitationMinutes and SMS cost extra.
  • AlternativesJobber, Housecall Pro, Kickserv · compare all
Overview

Workiz overview: who it is for and what it does.

Workiz adds a built-in phone system, call tracking and AI answering to scheduling, dispatch and invoicing.

Two 2026 guides list Lite free for 2 users, Kickstart at $187 a month, Standard $229, Pro $270 and custom Ultimate, with extra users at $30.

They note minutes and SMS stack on top, so real bills run $150 to $400 a month, and the jump from free to $187 is steep.

Main problem it solves

Connects phone calls to booked jobs.

Typical customer segment

Small and mid-size home services.

Target users

  • Owners
  • Dispatchers
  • Call handlers

Primary use cases

  • Call tracking
  • AI answering
  • Dispatch
  • Invoicing

What makes it distinct

  • Native phone.
  • Free Lite plan.
  • Usage stacking.
Key features

Workiz features explained.

Plans (per month)

Lite
Free; 2 users.
Kickstart
$187.
Standard
$229.

Upper tiers

Pro
$270.
Ultimate
Custom.
Extra users
$30 each.

Usage

Minutes and SMS
Extra.
Real bills
$150-$400 a month.
AI answering
Tied to dispatch.
Pricing

Workiz pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework · Rework.

Pricing model

Monthly plans plus usage.

Free plan

Yes (Lite, 2 users)

Free trial

Not documented

Workiz plans and prices (USD)

  • Lite

    $0

    Free

    2 users.

  • Kickstart

    $187 per month

    Monthly

    Entry paid.

  • Standard

    $229 per month

    Monthly

    Growing teams.

  • Pro

    $270 per month

    Monthly

    Advanced.

  • Ultimate

    Custom

    Annual

    Large teams.

Rework (13 August 2026 and 2026 Jobber guide); quote-only figures are third-party estimates.

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Workiz integrations, API and platforms.

Important integrations

  • QuickBooks Online
  • Google Local Services
  • Angi
  • Zapier

Supported platforms

  • Web
  • iOS
  • Android

API

Not reviewed for this profile.

Data import and export

Not reviewed for this profile.

Integration coverage was not assessed in full. Check Workiz's integrations directory and documentation for your tools.

Strengths, limitations and best fit

Workiz pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • Free Lite plan. [1]
  • Native call tracking. [1]
  • AI answering tied to dispatch. [1]

Limitations

  • Minutes and SMS cost extra. [1]
  • Steep jump from free to $187. [2]
  • Limited campaign tools. [1]

Best for

  • Phone-driven service businesses wanting call tracking
  • Locksmiths and appliance repair
  • Garage door and junk removal

May be less suited to

  • Commercial project work
  • Fixed predictable bills
How it compares

Workiz compared with similar field service management software for trades and home services.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelStarting priceFree planTeam sizeBest for
WorkizPlan tiers + usageFree; $187/mo paidYes (2 users)Small-midCall-driven jobs
FieldEdgeQuote (per user)~$100/user/mo (est.)NoSmall-midQuickBooks Desktop shops
FieldPulseQuote (seat types)~$99/mo (reported)NoSmall-midField-heavy teams
Housecall ProPlan tiers$59/mo (annual)No1-8+ usersHome services
JobberPlan tiers + users$49/moNo; 14-day trial1-15+ usersSmall home services
KickservPlan tiersFree; $60/mo paidYes (2 users)Up to ~20 usersBudget teams

Browse all Field Service Management Software →

Comparisons

Workiz vs competitors: head-to-head comparisons.

Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.

Compare Workiz with all its alternatives in one table →

Discussions

Workiz discussions and buying questions.

No published discussions mention this product yet.

FAQ

Workiz questions and answers

What is Workiz used for?

Workiz is field service management software for home service businesses with scheduling, invoicing, native call tracking and AI answering linked to dispatch. Typical uses include call tracking, aI answering, dispatch, invoicing.

How much does Workiz cost?

Lite is free for 2 users; Kickstart is $187, Standard $229 and Pro $270 a month.

Does Workiz include a phone system?

Yes, with call tracking and AI answering; minutes and SMS cost extra.

How much are extra Workiz users?

$30 a month each.

How does Workiz compare with its competitors?

Stack18 publishes head-to-head comparisons of Jobber vs Workiz, each with a feature table, pricing and best-fit scenarios.

What are the main alternatives to Workiz?

The main alternatives to Workiz covered on Stack18 are Jobber, Housecall Pro and Kickserv. Jobber may suit small home service businesses wanting fast setup. Housecall Pro may suit home service companies wanting booking, payments and marketing. Kickserv may suit small service businesses on a tight budget. See the Workiz alternatives guide for a side-by-side table.

What are the pros and cons of Workiz?

Strengths: Free Lite plan. Native call tracking. Limitations: Minutes and SMS cost extra. Steep jump from free to $187.

Who is Workiz best for?

Workiz may suit phone-driven service businesses wanting call tracking; locksmiths and appliance repair; garage door and junk removal. It may be less suited to commercial project work; fixed predictable bills.

What integrations does Workiz support?

Documented integrations and ecosystem items include QuickBooks Online, Google Local Services, Angi, Zapier. API: Not reviewed for this profile.

When was the Workiz profile last verified?

Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. Best FieldEdge Alternatives in 2026 (updated 13 August 2026) Rework (lists its own product) Third-party Accessed 11 Nov 2026
  2. Best Jobber Alternatives in 2026 Rework (lists its own product) Third-party Accessed 11 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Pricing comes from 2026 Rework guides (Rework sells a competing product); estimates are labelled. Confirm with the vendor before buying. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

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