Software profile

Sinch

A communications platform with lower US 10DLC SMS rates ($0.0078 per message) than Twilio, direct carrier connections and a 99.95% messaging SLA.

  • Pay as you go
  • Per message
  • Cloud
  • CPaaS
  • Independent sources

by SinchEmail & SMS API SoftwareCPaaS and messaging API

  • Verified 11 Nov 2026Sources are dated on this profile
  • 1 sourceLinked, typed and dated
  • Independent third-party sourcesHow this profile was compiled
  • Not an endorsementStack18 has not tested this product
Quick answer

What is Sinch?

Sinch is a cloud communications platform (CPaaS) offering SMS, MMS, voice and verification APIs plus Sinch Engage, a packaged messaging product.

  • Best forHigh-volume senders wanting lower rates and carrier-grade SLAs
  • Team size fitMid-size teams, Large enterprises
  • PricingUS SMS $0.0078 (10DLC and toll-free, each direction); short code $0.009 out / $0.0075 in; 10DLC number $1.00/mo + $1 setup; toll-free $2.00/mo; Sinch Engage 14-day trial.
  • Main limitationOnly four official SDKs.
  • AlternativesTwilio Programmable Messaging, Plivo, MailerSend · compare all
Overview

Sinch overview: who it is for and what it does.

Sinch offers SMS, MMS and broader telecom products with direct carrier connections (600+ claimed) and a published 99.95% messaging SLA.

An August 2026 guide lists US SMS at $0.0078 for 10DLC and toll-free in each direction, short code at $0.009 outbound and $0.0075 inbound, 10DLC numbers at $1.00 a month (plus $1.00 setup) and toll-free at $2.00; Sinch Engage has a 14-day no-card trial.

It notes only four official SDKs, unpublished short code and carrier surcharge amounts and some inconsistent uptime claims.

Main problem it solves

Sends messages at carrier scale.

Typical customer segment

Mid-size and large companies.

Target users

  • Developers
  • Messaging ops
  • Enterprise IT

Primary use cases

  • SMS
  • MMS
  • Voice
  • Verification

What makes it distinct

  • Direct carrier links.
  • SLA.
  • Lower 10DLC rates.
Key features

Sinch features explained.

US SMS rates

10DLC / toll-free
$0.0078 each direction.
Short code out
$0.009.
Short code in
$0.0075.

Numbers (per month)

10DLC
$1.00 + $1 setup.
Toll-free
$2.00.
Short code
Not published.

Platform

Carriers
600+ direct connections claimed.
SLA
99.95% messaging.
SDKs
Node.js, Java, .NET, Python.
Pricing

Sinch pricing and plans.

Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework.

Pricing model

Per message plus number fees.

Free plan

No

Free trial

Engage: 14 days

Sinch plans and prices (USD)

  • US SMS (10DLC)

    $0.0078 per message

    Usage

    Each direction.

  • 10DLC number

    $1.00 per month

    Monthly

    +$1 setup.

  • Toll-free number

    $2.00 per month

    Monthly

    Per number.

  • Sinch Engage

    Trial 14 days

    Monthly

    Packaged product.

Rework (August 2026).

Prices change. Confirm current plans and terms on the vendor's site before you decide.

Visit official website (external) ↗See alternatives
Integrations and compatibility

Sinch integrations, API and platforms.

Important integrations

  • Salesforce
  • HubSpot
  • Microsoft Teams
  • Zendesk

Supported platforms

  • API
  • Web

API

Core product is an API.

Data import and export

Not reviewed for this profile.

Integration coverage was not assessed in full. Check Sinch's integrations directory and documentation for your tools.

Strengths, limitations and best fit

Sinch pros and cons.

Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.

Strengths

  • Lower 10DLC and toll-free rates. [1]
  • Direct carrier connections. [1]
  • Published 99.95% SLA. [1]

Limitations

  • Only four official SDKs. [1]
  • Short code and surcharge amounts unpublished. [1]
  • Inconsistent uptime claims. [1]

Best for

  • High-volume senders wanting lower rates and carrier-grade SLAs
  • Enterprises
  • Telecom-heavy use cases

May be less suited to

  • Small hobby projects
  • Teams needing many SDKs
How it compares

Sinch compared with similar transactional email and SMS API services.

Summaries come from each profile. This is a side-by-side aid, not a ranking.

ProductPricing modelStarting priceFree tierChannelBest for
SinchPer message$0.0078/SMS (US)No (Engage trial)SMS + voiceCarrier scale
Amazon SESPer 1,000 emails$0.10/1,000Credits onlyEmailLowest cost
MailerSendVolume tiersFree; $7/moYes (500/mo)Email + SMSTemplates + SMS
MailgunVolume tiersFree; $15/moYes (100/day)EmailDeveloper control
MailtrapVolume tiersFree; $30/moYes (4,000/mo)EmailTesting + sending
PlivoPer message$0.0077/SMS (US)NoSMS + voiceLow rates

Browse all Email & SMS API Software →

Comparisons

Sinch vs competitors: head-to-head comparisons.

Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.

Compare Sinch with all its alternatives in one table →

Discussions

Sinch discussions and buying questions.

No published discussions mention this product yet.

FAQ

Sinch questions and answers

What is Sinch used for?

Sinch is a cloud communications platform (CPaaS) offering SMS, MMS, voice and verification APIs plus Sinch Engage, a packaged messaging product. Typical uses include sMS, mMS, voice, verification.

How much does Sinch SMS cost in the US?

$0.0078 per 10DLC or toll-free message, per an August 2026 guide.

Is Sinch cheaper than Twilio?

About 6% cheaper on 10DLC list rates, around 4.3% after fees in the guide's model.

Does Sinch offer an SLA?

Yes, a published 99.95% messaging SLA.

How does Sinch compare with its competitors?

Stack18 publishes head-to-head comparisons of Twilio Programmable Messaging vs Sinch, each with a feature table, pricing and best-fit scenarios.

What are the main alternatives to Sinch?

The main alternatives to Sinch covered on Stack18 are Twilio Programmable Messaging, Plivo and MailerSend. Twilio Programmable Messaging may suit developers wanting the largest messaging ecosystem. Plivo may suit cost-conscious developers sending SMS at volume. MailerSend may suit teams wanting templates and SMS without heavy coding. See the Sinch alternatives guide for a side-by-side table.

What are the pros and cons of Sinch?

Strengths: Lower 10DLC and toll-free rates. Direct carrier connections. Limitations: Only four official SDKs. Short code and surcharge amounts unpublished.

Who is Sinch best for?

Sinch may suit high-volume senders wanting lower rates and carrier-grade SLAs; enterprises; telecom-heavy use cases. It may be less suited to small hobby projects; teams needing many SDKs.

What integrations does Sinch support?

Documented integrations and ecosystem items include Salesforce, HubSpot, Microsoft Teams, Zendesk. API: Core product is an API.

When was the Sinch profile last verified?

Sources for this profile were last reviewed on 11 Nov 2026. 1 source is listed under Sources, and prices and plans can change, so confirm with the vendor.

Sources and freshness

Where this information comes from.

  1. Twilio vs Sinch: Which Messaging API Fits Your Build in 2026? (updated 22 August 2026) Rework Third-party Accessed 11 Nov 2026

Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.

Pricing comes from dated 2026 guides; usage-based bills depend on volume, carrier fees and add-ons. Confirm with the vendor before buying. Capabilities were not tested.

Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.

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