JumpCloud
An open directory platform combining identity, SSO, MFA and device management on one per-user bill, from $9 per user a month (Device Management).
- Free trial
- Per user
- Cloud
- Directory + MDM
- Independent sources
- Verified 11 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is JumpCloud?
JumpCloud is a cloud directory platform with identity management, SSO, MFA and cross-platform device management, including Linux.
- Best forSMBs wanting identity and devices in one platform
- Team size fitSmall teams, Mid-size teams
- PricingDevice Management $9; SSO $11; Device + Identity $13 per user a month (annual); modules $3-$6; 30-day trial; free tier closed to new accounts (Feb 2024).
- Main limitationNo free tier for new accounts.
- AlternativesMicrosoft Intune, Hexnode, Addigy · compare all
JumpCloud overview: who it is for and what it does.
JumpCloud combines directory, SSO, MFA and MDM, with Linux support.
Two August 2026 guides list Device Management at $9 per user a month (annual), SSO $11, Device and Identity $13 and modules $3 to $6, with a 30-day trial "with zero restrictions".
They note the free tier closed to accounts created after 1 February 2024 and weaker Apple depth.
Main problem it solves
Unifies identity and devices.
Typical customer segment
Small and mid-size companies.
Target users
- IT admins
- MSPs
- Security teams
Primary use cases
- Directory
- SSO
- MFA
- Device management
What makes it distinct
- Per-user bill.
- Linux support.
- Free tier closed.
JumpCloud features explained.
Plans (per user per month, annual)
- Device Management
- $9.
- SSO
- $11.
- Device + Identity
- $13.
Extras
- Modules
- $3-$6.
- Trial
- 30 days, zero restrictions.
- Free tier
- Closed after 1 Feb 2024.
Platforms
- Windows/macOS
- Yes.
- Linux
- Yes.
- Apple depth
- Weaker.
JumpCloud pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework · Rework.
Pricing model
Per user per month, annual.
Free plan
No (closed)
Free trial
Yes (30 days)
JumpCloud plans and prices (USD)
Device Management
$9 per user per month
Annual
MDM.
SSO
$11 per user per month
Annual
Identity.
Device + Identity
$13 per user per month
Annual
Combined.
Rework (21 August 2026).
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesJumpCloud integrations, API and platforms.
Important integrations
- Google Workspace
- Microsoft 365
- Slack
- AWS
Supported platforms
- Web
API
Not reviewed for this profile.
Data import and export
Not reviewed for this profile.
Integration coverage was not assessed in full. Check JumpCloud's integrations directory and documentation for your tools.
JumpCloud pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Strengths
Best for
- SMBs wanting identity and devices in one platform
- MSPs
- Mixed OS fleets including Linux
May be less suited to
- Deep Apple-only management
- Per-device pricing seekers
Top JumpCloud alternatives and competitors.
Microsoft Intune
Microsoft's cloud endpoint management for all major operating systems, at $8 per user a month (Plan 1)…
Explore →Related productHexnode
Cross-platform unified endpoint management with published per-device pricing from $1.98 a month (Pro…
Explore →Related productAddigy
Apple device management built for MSPs with multi-tenancy and month-to-month terms, from $8.25 per Mac a…
Explore →JumpCloud compared with similar mobile device management (MDM) and unified endpoint management software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing basis | Starting price | Free tier | Platforms | Best for |
|---|---|---|---|---|---|
| JumpCloud | Per user | $9/user/mo | No (closed) | Windows, macOS, Linux, mobile | Identity + devices |
| Addigy | Per Mac | $8.25/Mac/mo | No (14-day trial) | Apple | MSPs |
| Hexnode | Per device | $1.98/device/mo | No (14-day trial) | All major OSes | Clear pricing |
| Iru (formerly Kandji) | Per device (quote) | Quote | No | Apple, Windows, Android | Apple + security |
| Jamf Pro | Per device | $4/device (Jamf Now) | Jamf Now (3 devices) | Apple | Apple depth |
| ManageEngine Endpoint Central | Endpoint band | $1,045/yr (50 endpoints) | No | Windows-first, all OSes | Patching + MDM |
JumpCloud vs competitors: head-to-head comparisons.
Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.
JumpCloud discussions and buying questions.
No published discussions mention this product yet.
JumpCloud questions and answers
What is JumpCloud used for?
JumpCloud is a cloud directory platform with identity management, SSO, MFA and cross-platform device management, including Linux. Typical uses include directory, sSO, mFA, device management.
How much does JumpCloud cost?
Device Management is $9 per user a month (annual); SSO $11; Device and Identity $13.
Does JumpCloud have a free tier?
Not for accounts created after 1 February 2024.
Does JumpCloud support Linux?
Yes.
How does JumpCloud compare with its competitors?
Stack18 publishes head-to-head comparisons of Microsoft Intune vs JumpCloud, each with a feature table, pricing and best-fit scenarios.
What are the main alternatives to JumpCloud?
The main alternatives to JumpCloud covered on Stack18 are Microsoft Intune, Hexnode and Addigy. Microsoft Intune may suit Microsoft 365 organisations managing mixed fleets. Hexnode may suit teams wanting affordable cross-platform MDM with clear pricing. Addigy may suit MSPs managing Macs for many clients. See the JumpCloud alternatives guide for a side-by-side table.
What are the pros and cons of JumpCloud?
Strengths: Directory, SSO, MFA and MDM on one bill. Linux support. Limitations: No free tier for new accounts. Weaker Apple depth.
Who is JumpCloud best for?
JumpCloud may suit SMBs wanting identity and devices in one platform; MSPs; mixed OS fleets including Linux. It may be less suited to deep Apple-only management; per-device pricing seekers.
What integrations does JumpCloud support?
Documented integrations and ecosystem items include Google Workspace, Microsoft 365, Slack, AWS. API: Not reviewed for this profile.
When was the JumpCloud profile last verified?
Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Best Jamf Alternatives in 2026 (updated 21 August 2026) Rework Third-party Accessed 11 Nov 2026
- Best Microsoft Intune Alternatives in 2026 (21 August 2026) Rework Third-party Accessed 11 Nov 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Facts come from two Rework guides (21 August 2026). Compare per-user and per-device pricing on the same basis. Confirm with the vendor before buying. Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
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