Canny
A customer feedback and feature request tool with a free plan (25 tracked users) and Pro at $79 a month billed yearly.
- Free plan
- By tracked users
- Cloud
- Feedback boards
- Independent sources
- Verified 11 Nov 2026Sources are dated on this profile
- 2 sourcesLinked, typed and dated
- Independent third-party sourcesHow this profile was compiled
- Not an endorsementStack18 has not tested this product
What is Canny?
Canny collects feature requests and feedback in public or private boards, lets customers vote, and links requests to roadmaps and changelogs.
- Best forSaaS teams collecting and prioritising feature requests
- Team size fitSmall teams, Mid-size teams, Large enterprises
- PricingFree (25 tracked users, 5 managers); Pro $79 a month billed yearly (100+ tracked users); Business custom.
- Main limitationFree tier capped at 25 tracked users.
- AlternativesFeaturebase, Productboard, ProdPad · compare all
Canny overview: who it is for and what it does.
Canny gives customers a place to post and vote on ideas, with roadmaps and changelogs to close the loop.
A September 2026 guide lists Free (25 tracked users, 5 managers), Pro at $79 a month billed yearly (100+ tracked users, 10 managers) and custom Business billed yearly from around 5,000+ tracked users; the monthly Pro rate is not published.
It notes no OKR, capacity planning or roadmap scoring.
Main problem it solves
Turns customer requests into prioritised product input.
Typical customer segment
SaaS companies of all sizes.
Target users
- Product managers
- Customer success
- Founders
Primary use cases
- Feedback boards
- Voting
- Roadmaps
- Changelogs
What makes it distinct
- Tracked-user pricing.
- Public boards.
- Changelog.
Canny features explained.
Plans
- Free
- 25 tracked users; 5 managers.
- Pro
- $79 a month billed yearly; 100+ tracked users.
- Business
- Custom; ~5,000+ tracked users.
Capabilities
- Boards
- Public or private.
- Voting
- Customers vote.
- Changelog
- Close the loop.
Gaps
- OKRs
- None.
- Capacity
- None.
- Scoring
- None.
Canny pricing and plans.
Figures reported by independent sources; vendor page not reviewed directly. Checked 11 Nov 2026 against Rework · Rework.
Pricing model
Monthly plan priced by tracked users.
Free plan
Yes (25 tracked users)
Free trial
Not documented
Canny plans and prices (USD)
Free
$0
Free
25 tracked users.
Pro
$79 per month
Yearly
100+ tracked users.
Business
Custom
Yearly
5,000+ tracked users.
Rework (11 September 2026).
Prices change. Confirm current plans and terms on the vendor's site before you decide.
Visit official website (external) ↗See alternativesCanny integrations, API and platforms.
Important integrations
- Jira
- Intercom
- HubSpot
- Slack
Supported platforms
- Web
API
Not reviewed for this profile.
Data import and export
Not reviewed for this profile.
Integration coverage was not assessed in full. Check Canny's integrations directory and documentation for your tools.
Canny pros and cons.
Strengths, limitations and best fit. Each point cites a source; editorial summaries are not customer reviews.
Limitations
Best for
- SaaS teams collecting and prioritising feature requests
- Startups
- Customer success teams
May be less suited to
- Portfolio planning
- Internal-only roadmaps
Top Canny alternatives and competitors.
Featurebase
A customer feedback, roadmap and changelog tool with AI support, free for one seat and from $29 per seat…
Explore →Related productProductboard
A product management platform for insights, prioritisation and roadmaps, free for one maker and from $19…
Explore →Related productProdPad
Product management software with lean now-next-later roadmaps, modular per editor from about $24 a…
Explore →Canny compared with similar product management and roadmap software.
Summaries come from each profile. This is a side-by-side aid, not a ranking.
| Product | Pricing model | Starting price | Free plan | Focus | Best for |
|---|---|---|---|---|---|
| Canny | By tracked users | $79/mo (yearly) | Yes (25 users) | Feedback | Feature requests |
| Aha! Roadmaps | Per user | $59/user/mo (annual) | No; 30-day trial | Strategy + roadmaps | Enterprise product orgs |
| airfocus | Quote | Quote | No | Prioritisation | Custom frameworks |
| Craft.io | Per editor + add-ons | $19/editor/mo (annual) | No; 14-day trial | End-to-end PM | Strategy + execution |
| Dragonboat | Quote | Quote | Read-only seats | Portfolio | Large product orgs |
| Featurebase | Per seat + AI usage | $29/seat/mo (yearly) | Yes (1 seat) | Feedback + support | SaaS feedback |
Canny vs competitors: head-to-head comparisons.
Each comparison has a feature table, pricing side by side, strengths and limits, and best-fit scenarios.
Canny discussions and buying questions.
No published discussions mention this product yet.
Canny questions and answers
What is Canny used for?
Canny collects feature requests and feedback in public or private boards, lets customers vote, and links requests to roadmaps and changelogs. Typical uses include feedback boards, voting, roadmaps, changelogs.
How much does Canny cost?
Pro is $79 a month billed yearly for 100+ tracked users; Free covers 25 tracked users.
What is a tracked user in Canny?
A customer whose feedback is tracked; plans are sized by them.
Does Canny include a changelog?
Yes.
How does Canny compare with its competitors?
Stack18 publishes head-to-head comparisons of Canny vs Featurebase, each with a feature table, pricing and best-fit scenarios.
What are the main alternatives to Canny?
The main alternatives to Canny covered on Stack18 are Featurebase, Productboard and ProdPad. Featurebase may suit SaaS teams wanting feedback, changelog and AI support together. Productboard may suit product teams connecting feedback to roadmaps. ProdPad may suit teams using outcome-based, now-next-later roadmaps. See the Canny alternatives guide for a side-by-side table.
What are the pros and cons of Canny?
Strengths: Free plan. Customer voting boards. Limitations: Free tier capped at 25 tracked users. Monthly rate unpublished.
Who is Canny best for?
Canny may suit SaaS teams collecting and prioritising feature requests; startups; customer success teams. It may be less suited to portfolio planning; internal-only roadmaps.
What integrations does Canny support?
Documented integrations and ecosystem items include Jira, Intercom, HubSpot, Slack. API: Not reviewed for this profile.
When was the Canny profile last verified?
Sources for this profile were last reviewed on 11 Nov 2026. 2 sources are listed under Sources, and prices and plans can change, so confirm with the vendor.
Where this information comes from.
- Best ProdPad Alternatives in 2026 (11 September 2026) Rework Third-party Accessed 11 Nov 2026
- Best Craft.io Alternatives in 2026 (11 September 2026) Rework Third-party Accessed 11 Nov 2026
Secondary-source profile. Vendor pages were not reviewed directly for this profile. Facts and prices are taken from independent third-party sources and may differ from the vendor's current pages. Confirm with the vendor before buying.
Facts come from Rework (September 2026). Capabilities were not tested.
Stack18 has not tested this product or received anything from the vendor for this profile. Editorial summaries of vendor information are not endorsements. Confirm details with the vendor before buying.
Evaluating Canny?
Check the vendor's current pricing and terms, compare it with similar products, or read how others approach the decision. If off-the-shelf is not the answer, Stack18 builds around how your business works.
Logos provided by Logo.dev. Product names and logos are trademarks of their respective owners and appear for identification only; they do not imply endorsement.