Best GoTo Resolve Alternatives in 2026
A sourced shortlist of the top GoTo Resolve competitors: Zoho Assist, ConnectWise ScreenConnect, TeamViewer and BeyondTrust Remote Support. Each is compared with GoTo Resolve on pricing, free plan, features and fit, using dated vendor and independent sources. No rankings and no paid placement.
- Updated 10 Nov 2026Profiles verified 10 Nov 2026
- 4 alternativesEach with a full sourced profile
- Not a rankingFit depends on your priorities
- Not tested by Stack18Editorial summary of documented facts
What are the best alternatives to GoTo Resolve?
The main alternatives to GoTo Resolve covered here are Zoho Assist, ConnectWise ScreenConnect, TeamViewer and BeyondTrust Remote Support. Zoho Assist may suit help desks and IT teams wanting low-cost remote support, while ConnectWise ScreenConnect may suit IT departments and MSPs supporting many endpoints. None is best for everyone: the right remote access tool depends on team size, budget and which GoTo Resolve limitation you are trying to solve.
Teams usually start looking beyond GoTo Resolve for documented reasons: no free plan; one-year minimum with auto-renewal. GoTo Resolve remains a reasonable fit for small IT teams wanting remote support plus endpoint management, so an alternative is not automatically better, only different.
Below, every option is compared with GoTo Resolve in one table, then described with its strengths, trade-offs and pricing, each taken from its own sourced profile. Anything the sources do not document is marked as unknown.
Why teams look for GoTo Resolve alternatives.
Each reason is a limitation documented on the GoTo Resolve profile, with its source cited there.
Free plan limits
No free plan.
Scope and fit
One-year minimum with auto-renewal.
Cost and pricing
Add-ons cost extra.
According to its profile, GoTo Resolve may be less suited to: personal use; large enterprises needing privileged access.
GoTo Resolve vs its top alternatives at a glance.
GoTo Resolve is shown first for reference. Summaries come from each sourced profile; suitability depends on company size, budget, use case and technical requirements.
| Product | Best for | Pricing model | Starting price | Free plan | Main use | Best for |
|---|---|---|---|---|---|---|
 GoTo Resolve (current tool) | Small IT teams wanting remote support plus endpoint management | Per licence | Per licence (reported) | No | Support + endpoint | Small IT teams |
 Zoho Assist | Help desks and IT teams wanting low-cost remote support | Per technician | $10/tech/mo | Yes | Remote support | Help desks |
 ConnectWise ScreenConnect | IT departments and MSPs supporting many endpoints | Per concurrent tech | ~$30/mo | No | Remote support | IT and MSPs |
 TeamViewer | IT teams and MSPs needing broad platform coverage | Per plan | $24.90/mo (annual) | Personal only | Access + support | IT teams, MSPs |
 BeyondTrust Remote Support | Enterprises and regulated industries needing secure, audited support | Quote | Quote | No | Secure support | Regulated enterprises |
Each GoTo Resolve alternative described.
Pricing, strengths and trade-offs are taken from each product's profile, where every point is linked to a dated source.
Zoho Assist
Zoho Corporation · Remote support and unattended access
Zoho Assist is a cloud remote support and unattended access tool for IT teams and help desks, priced per technician with a free plan.
- Pricing
- Free; Standard Remote Support $10 per technician a month; plans up to $24.
- Free plan
- Yes
- Team size
- Small teams, Mid-size teams
- Free plan.
- Low per-technician price.
- Support and unattended priced separately.
- Higher tiers up to $24.
ConnectWise ScreenConnect
ConnectWise · Remote support for IT and MSPs
ConnectWise ScreenConnect is a remote support and remote access platform used by IT departments and managed service providers, priced per concurrent technician.
- Pricing
- One, Standard (~$62) and Premium (~$72) a month; another source lists Standard at $47 per concurrent technician.
- Free plan
- No
- Team size
- Small teams, Mid-size teams, Large enterprises
- Built for IT and MSPs.
- Concurrent licensing.
- Prices differ between sources.
- No free plan.
TeamViewer
TeamViewer · Remote access and support platform
TeamViewer is a remote access, remote support and device management platform for connecting to computers and mobile devices across platforms.
- Pricing
- Remote Access $24.90, Business $50.90, Premium $120.90, Corporate $245.90 a month (annual).
- Free plan
- Not documented
- Team size
- Small teams, Mid-size teams, Large enterprises
- Broad platform coverage.
- Free for personal use.
- Costs climb with seats and devices.
- Flags suspected commercial use.
BeyondTrust Remote Support
BeyondTrust · Secure enterprise remote support
BeyondTrust Remote Support, formerly Bomgar, is an enterprise remote support platform with strong security, auditing and access controls, available in cloud or on-premises.
- Pricing
- Custom quote; professional services $10,000-$100,000+; 1- or 3-year minimum.
- Free plan
- No
- Team size
- Mid-size teams, Large enterprises
- Security and auditing focus.
- Cloud or on-premises.
- No published pricing.
- Professional services can be costly.
Which GoTo Resolve alternative should you choose?
No single alternative is best for everyone. Match the scenario to your own requirements, then test two or three options against a real process.
Consider Zoho Assist if you are…
- Help desks and IT teams wanting low-cost remote support
- Zoho Desk users
- Small MSPs
Consider ConnectWise ScreenConnect if you are…
- IT departments and MSPs supporting many endpoints
- Help desks
- Organisations needing on-premises
Consider TeamViewer if you are…
- IT teams and MSPs needing broad platform coverage
- Enterprises with mixed devices
- Personal use (free)
Consider BeyondTrust Remote Support if you are…
- Enterprises and regulated industries needing secure, audited support
- Government and healthcare IT
- Large service desks
Stay with GoTo Resolve if you are…
- Small IT teams wanting remote support plus endpoint management
- Help desks
- Small MSPs
How to switch from GoTo Resolve.
Moving off GoTo Resolve means deploying new agents to every unattended device, re-creating groups, permissions and technician accounts, reconnecting help desk integrations and updating support links. Uninstall old agents afterwards to close unused access paths. Connect to three real devices, including one unattended, from each shortlisted tool and compare speed, security prompts and admin controls.
- Export a sample of your GoTo Resolve data and test an import into the new product.
- List the automations, integrations and permissions you would need to rebuild.
- Compare total cost for your real seat count, including add-ons and onboarding fees.
- Pilot with one team before a full cut-over.
- Check contract terms, renewal dates and notice periods with GoTo Resolve.
General guidance, not specific to any vendor. Confirm migration options with the vendors.
GoTo Resolve alternatives: questions and answers
What is the best alternative to GoTo Resolve?
No single alternative is best for everyone. The alternatives covered here are Zoho Assist, ConnectWise ScreenConnect, TeamViewer and BeyondTrust Remote Support. Zoho Assist may suit help desks and IT teams wanting low-cost remote support. ConnectWise ScreenConnect may suit IT departments and MSPs supporting many endpoints. TeamViewer may suit IT teams and MSPs needing broad platform coverage. Test two or three against your own process before deciding.
Is there a free alternative to GoTo Resolve?
Yes. Zoho Assist lists a free plan or free tier in its sourced profile. Free plans usually cap users, records or usage, so check the limits on each profile before relying on one.
Which GoTo Resolve alternative is best for small teams?
Zoho Assist, ConnectWise ScreenConnect and TeamViewer are documented for small teams. Zoho Assist may suit help desks and IT teams wanting low-cost remote support. ConnectWise ScreenConnect may suit IT departments and MSPs supporting many endpoints. TeamViewer may suit IT teams and MSPs needing broad platform coverage.
Which GoTo Resolve alternatives suit larger organisations?
ConnectWise ScreenConnect, TeamViewer and BeyondTrust Remote Support are documented for large enterprises as well as smaller teams. Larger rollouts should also check SSO, permissions, audit logs and contract terms on each profile.
Why do teams switch from GoTo Resolve?
The limitations documented on the GoTo Resolve profile are: No free plan. One-year minimum with auto-renewal. Add-ons cost extra. Whether they matter depends on your team and budget.
Who should stay with GoTo Resolve?
GoTo Resolve may still suit small IT teams wanting remote support plus endpoint management; help desks; small MSPs.
Where can I compare GoTo Resolve with a competitor side by side?
Stack18 has head-to-head comparisons for Zoho Assist vs GoTo Resolve, each with a feature table and pricing summary.
How were these GoTo Resolve alternatives chosen?
They are the products listed as alternatives on the GoTo Resolve profile and other products in the Remote Access & Support Software category with overlapping use cases. They are listed in the order shown, not ranked, and no vendor paid for placement. Each profile was verified on 10 Nov 2026.
Where this shortlist comes from.
- GoTo Resolve plans and pricing (checked 29 October 2026) CostBench Third-party Accessed 10 Nov 2026
- Remote Desktop Software Pricing 2026 (updated June 2026) CostBench Third-party Accessed 10 Nov 2026
- Remote desktop software price comparison (modified November 2026) TSplus (competing vendor) Third-party Accessed 10 Nov 2026
- Best Remote Desktop Software in 2026 (updated October 2026; prices as of June 2026) Dupple Third-party Accessed 10 Nov 2026
- BeyondTrust Remote Support plans and pricing (2026) CostBench Third-party Accessed 10 Nov 2026
Alternatives are summarised from the linked profiles and their sources: all sources for GoTo Resolve and the main sources for each alternative. Confirm current details with each vendor. Stack18 has not tested these products.
Evaluating GoTo Resolve alternatives?
Compare your shortlist side by side, read the full profiles, or talk to Stack18 if off-the-shelf software is not the answer.
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