SuiteCRM vs Vtiger CRM: Open-source CRM Compared (2026)
SuiteCRM and Vtiger both have open-source roots.
- Verified 13 Nov 2026Sources are dated on this page
- 9 sourcesLinked, typed and dated
- No winner declaredFit depends on your criteria
- Not tested by Stack18Editorial summary of documented facts
SuiteCRM vs Vtiger CRM: the short answer
SuiteCRM and Vtiger both have open-source roots. SuiteCRM is free to self-host with paid hosting and support; Vtiger sells a cloud CRM with a free One Pilot plan.
SuiteCRM gives you full control with no per-user fees but needs technical skills. Vtiger is a hosted SaaS with per-user pricing, so the vendor handles infrastructure and upgrades.
We compare what the dated sources support and mark the rest Unknown. No winner is declared: the better fit depends on your size, budget and how you work.
Choose SuiteCRM if you- Want an open-source CRM with no per-user fees
- Need self-hosting for data residency
- Have in-house or partner IT skills
Choose Vtiger CRM if you- Want a hosted CRM without managing servers
- Have up to 10 users who fit the free One Pilot plan
- Prefer vendor-managed upgrades
SuiteCRM and Vtiger CRM at a glance.
One card per product, drawn from each full profile. Open a profile for features, pricing plans, limits and sources.
SuiteCRM
SalesAgility · CRM Software
SuiteCRM is an open-source customer relationship management application maintained by SalesAgility that covers sales, marketing campaigns, customer service cases and workflows, free to download and self-host with no per-user fees and optional paid hosting and support.
- Pricing
- Free to self-host; managed hosting from £50 a month.
- Best for
- Organisations that want an open-source, self-hosted CRM
Vtiger CRM
Vtiger · CRM Software
Vtiger CRM is an all-in-one CRM suite that combines sales, marketing automation, a help desk, projects and inventory. It has a free One Pilot plan for up to 10 users and 3,000 records, and paid plans per user per month billed annually: One Growth ($12), One Professional ($30), One Enterprise ($42) and One AI ($50), with Single App seats at $20, $30 and $38. Monthly billing is $15, $42, $58 and $66.
- Pricing
- One Pilot is free for up to 10 users and 3,000 records. Per user per month billed annually…
- Best for
- Teams under 15 that want AI-assisted CRM at a low price
SuiteCRM vs Vtiger CRM: feature-by-feature comparison.
Every row is drawn from the two profiles and their sources. Rows that differ are marked, and you can filter the table to show only those.
- YesDocumented
- PartialAvailable with limits or on some plans
- NoDocumented as unavailable
- UnknownNot documented in the sources reviewed
| Dimension |  SuiteCRM |  Vtiger CRM |
|---|---|---|
| Product | ||
| Core model | YesSuiteCRM is an open-source customer relationship management application maintained by SalesAgility that covers sales, marketing campaigns, customer service cases and… | YesVtiger CRM is an all-in-one CRM suite that combines sales, marketing automation, a help desk, projects and inventory. It has a free One Pilot plan for up to 10 users and… |
| Product type | YesOpen-source CRM (self-hosted or managed hosting) | YesAll-in-one CRM with sales, marketing, help desk and projects (SaaS) |
| Vendor | YesSalesAgility | YesVtiger |
| Pricing | ||
| Pricing modelDiffers | YesFree or open source, Flat or plan-based | YesPer user, seat or unit |
| Free planDiffers | YesYes (open source) | YesYes |
| Free trialDiffers | NoNot applicable | YesYes |
| Starting price | YesFree to self-host; managed hosting from £50 a month. | YesOne Pilot is free for up to 10 users and 3,000 records. Per user per month billed annually… |
| Platform and deployment | ||
| PlatformsDiffers | YesWeb (self-hosted or managed), Linux or Windows server | YesWeb, Mobile app |
| DeploymentDiffers | YesOpen source, self-hostable | YesCloud (SaaS) |
| Key integrations | YesEmail (IMAP/SMTP) and calendar sync; REST API; Community add-ons from the SuiteCRM store | YesEmail and phone integration; Zoom and Google Meet; Voice assistants integration (One AI) |
| Fit | ||
| Team sizeDiffers | YesSmall teams, Mid-size teams, Large enterprises | YesSmall teams, Mid-size teams |
| Best for | YesOrganisations that want an open-source, self-hosted CRM | YesTeams under 15 that want AI-assisted CRM at a low price |
| Built for India | UnknownNot flagged as India-specific in its profile | UnknownNot flagged as India-specific in its profile |
| AI | ||
| AI featuresDiffers | UnknownNot documented in the sources reviewed | YesAI features documented on the profile |
SuiteCRM vs Vtiger CRM pricing.
SuiteCRM pricing
Free open-source software; optional paid managed hosting, implementation and support.
- Starting pointFree to self-host; managed hosting from £50 a month.
- Free planYes (open source)
- Free trialNot applicable
From the SuiteCRM profile. Checked 13 Nov 2026.
All SuiteCRM plans and sources
Vtiger CRM pricing
Per user, seat or unit
- Starting pointOne Pilot is free for up to 10 users and 3,000 records. Per user per month billed annually…
- Free planYes
- Free trialYes
From the Vtiger CRM profile. Checked 23 Oct 2026.
All Vtiger CRM plans and sourcesSuiteCRM is free to self-host, with managed hosting from £50 a month and support from £1,200 per 10 hours. Vtiger One Pilot is free for up to 10 users and 3,000 records, with paid plans per user per month billed annually. For small teams without IT staff, Vtiger’s free tier is simpler; for larger teams, SuiteCRM avoids per-user fees.
List prices rarely tell the whole story. Check minimum terms, user or volume minimums, add-ons and taxes such as GST before comparing totals.
Prices and plans change. Confirm current terms with each vendor before you decide.
SuiteCRM vs Vtiger CRM: implementation, ecosystem, AI and security.
Ease of implementation and trials
We did not test setup or migration for either product. SuiteCRM free trial: Not applicable. Vtiger CRM free trial: Yes. Pilot one real process in each before committing.
Integrations and ecosystem
SuiteCRM: Email (IMAP/SMTP) and calendar sync; REST API; Community add-ons from the SuiteCRM store. Vtiger CRM: Email and phone integration; Zoom and Google Meet; Voice assistants integration (One AI). Check each integration directory for the tools you actually use.
AI capabilities
SuiteCRM does not document AI features in the sources reviewed. Vtiger CRM documents AI features on its profile. We did not test output quality, so run both against a real task before treating AI as a deciding factor.
Deployment, security and administration
SuiteCRM runs as open source, self-hostable; Vtiger CRM runs as cloud (SaaS). We did not review certifications or data residency in detail. Request current security documentation from both vendors if you are regulated.
SuiteCRM and Vtiger CRM: each option, in balance.
SuiteCRM
Strengths and limitations from the profile
- No per-user licence fees.
- Full control over hosting and data residency.
- Managed hosting and support available from the maintainer.
- Covers sales, marketing and service in one app.
- Self-hosting needs technical skills for setup, security and upgrades.
- Implementation and support are paid extras.
- Fewer native integrations than leading SaaS CRMs.
- Prices for paid services are in GBP.
Vtiger CRM
Strengths and limitations from the profile
- The free One Pilot plan supports 10 users and 3,000 records, with no credit card required for trials.
- Calculus AI features are included from the $12 Growth plan, far below the price of comparable AI tiers elsewhere.
- Single App User seats at $20 to $38 cut costs for support-only or marketing-only staff.
- Sales, marketing, help desk, projects and inventory sit in one suite.
- Growth is capped at 15 users and 100,000 records, so growth forces a jump to $30 per user.
- Monthly billing costs about 40 percent more than annual billing on Professional.
- The integration ecosystem is smaller than Zoho CRM's.
- The free plan is limited to 10 users and 3,000 records, which most growing teams outgrow.
SuiteCRM or Vtiger CRM: which fits which situation?
No overall winner is declared. The better choice depends on the criteria that matter most to you, so test both against your own requirements.
Choose SuiteCRM if you…
- Want an open-source CRM with no per-user fees
- Need self-hosting for data residency
- Have in-house or partner IT skills
Choose Vtiger CRM if you…
- Want a hosted CRM without managing servers
- Have up to 10 users who fit the free One Pilot plan
- Prefer vendor-managed upgrades
Switching between SuiteCRM and Vtiger CRM.
Moving between SuiteCRM and Vtiger involves exporting accounts, contacts and opportunities to CSV and re-creating workflows and custom fields. Test an import of a sample before moving everything.
- Export a sample of your data and test an import into the other product.
- List the automations, integrations and permissions you would need to rebuild.
- Pilot with one team before a full cut-over.
- Check contract terms and notice periods with both vendors.
General guidance, not specific to either vendor. Confirm migration options with the vendors.
SuiteCRM vs Vtiger CRM: questions and answers
What is the difference between SuiteCRM and Vtiger CRM?
SuiteCRM and Vtiger both have open-source roots. SuiteCRM is free to self-host with paid hosting and support; Vtiger sells a cloud CRM with a free One Pilot plan. SuiteCRM gives you full control with no per-user fees but needs technical skills.
Is SuiteCRM free?
Yes, SuiteCRM is free to self-host. You pay for your own hosting, or use managed hosting from £50 a month.
Does Vtiger have a free plan?
Yes. Vtiger One Pilot is free for up to 10 users and 3,000 records.
Which needs less technical work?
Vtiger, because it is hosted SaaS. SuiteCRM self-hosting needs setup, security and upgrades.
Which is better for small businesses, SuiteCRM or Vtiger CRM?
SuiteCRM is documented for small teams, mid-size teams, large enterprises; Vtiger CRM for small teams, mid-size teams. Choose SuiteCRM if you want an open-source CRM with no per-user fees; choose Vtiger CRM if you want a hosted CRM without managing servers.
What are the alternatives to SuiteCRM and Vtiger CRM?
Both are listed in Stack18’s CRM Software directory. See the SuiteCRM alternatives guide for sourced shortlists of competitors.
Where this comparison comes from.
- SuiteCRM pricing SuiteCRM Official Accessed 13 Nov 2026
- SuiteCRM Review: Pricing, Features, Pros & Cons TechRepublic Third-party Accessed 13 Nov 2026
- Vtiger pricing Vtiger Official Accessed 23 Oct 2026
- Vtiger One pricing (Single App Users) Vtiger Official Accessed 23 Oct 2026
- Vtiger CRM vs Zoho CRM: honest comparison (2026) Prospeo Third-party Accessed 23 Oct 2026
- Vtiger CRM pricing, reviews, pros and cons (2026) Prospeo Third-party Accessed 23 Oct 2026
- SuiteCRM vs Vtiger CRM: honest comparison (2026) Prospeo Third-party Accessed 23 Oct 2026
- Vtiger CRM pricing 2026 Capterra Third-party Accessed 23 Oct 2026
- Vtiger CRM review: features, pricing and alternatives TechRepublic Third-party Accessed 23 Oct 2026
Comparison rows summarise the sources listed and the two profiles. Confirm current details with each vendor. Stack18 has not tested either product.
Ready to test SuiteCRM and Vtiger CRM?
Check each vendor's current pricing and terms, run both against a real scenario from your business, or talk to Stack18 if off-the-shelf software is not the answer.
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