Integration · Shipping

Courier API Integration

Ship, track and reconcile COD without opening five dashboards.

We integrate courier aggregators and carriers such as Shiprocket and Delhivery with your store, ERP or WMS: rate and serviceability checks, AWB and label generation, tracking, NDR handling and COD remittance reconciliation.

  • AWB and labels
  • Tracking and NDR
  • COD reconciliation

Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.

2 weeksfixed-price Discovery Sprint
Weeklyworking demos
5governance gates
Quick answer

What is courier API integration?

Courier API integration connects your store, ERP or warehouse system to carriers or aggregators so shipments are created, labelled, tracked and reconciled automatically. Stack18 builds it for Indian ecommerce and distributors with rate checks, NDR handling and COD remittance matching.

Last reviewed 30 October 2026 by the Stack18 delivery team in Jaipur. Security and AI governance · Pricing · About Stack18

Courier API Integration at a glance
What it coversShipment creation; Tracking and customer updates; NDR and RTO handling; COD reconciliation; Multi-carrier control.
Typical first stepDiscovery Sprint: 2 weeks, fixed price.
Build routeFixed-scope first release: agreed in discovery; fixed price after discovery.
Long-term optionTransformation Pod: 12–36 months, annual contract.
Measured byOrder-to-ship time; RTO rate; NDR resolution time; COD reconciliation time. Each against an agreed baseline.
GovernanceHuman approval at 5 governance gates before anything reaches production. NDA available on request.
Delivery teamBased in Jaipur, India. A senior specialist replies within one business day.
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What we deliver

Courier API Integration, end to end.

Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.

Shipment creation

Orders become shipments automatically.

  • Serviceability and rate check
  • AWB and label generation
  • Courier selection rules

Tracking and customer updates

Status flows back to everyone.

  • Status sync to store and ERP
  • WhatsApp and SMS updates
  • Delay alerts

NDR and RTO handling

Act before the parcel returns.

  • NDR queue with actions
  • Customer reattempt requests
  • RTO reason reporting

COD reconciliation

Match remittances to orders.

  • Remittance file matching
  • Short and excess lists
  • Courier-wise ageing

Multi-carrier control

Compare and switch carriers.

  • Rate cards and rules
  • Courier performance report
  • Fallback carriers
How we work

A typical engagement, step by step.

Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.

01Week 1

Discovery

Map how shipping integration works today, the systems and data involved, and agree the first measurable outcome.

You getScope, success measures and fixed price
AgentsCompassDraft
02Weeks 2–3

Design

Design the workflows, roles, integrations and approval points for shipping integration.

You getBlueprint and clickable prototype
AgentsBlueprint
03Build phase

Build in weekly demos

Your team sees working shipping integration software every week, with changes agreed in the open.

You getWorking release each week
AgentsWeldGridWatch
04Go-live

Launch and support

Data migration, training, go-live support and a measured 30-day review against the baseline.

You getLive system and trained users
AgentsLaunchPulse
Offer

Start small. Scale when it works.

Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.

Start here

Discovery Sprint

Teams deciding scope and priorities before they commit.

Duration
2 weeks
Pricing
Fixed price
  • Scoped plan and timeline
  • Team and fixed price
  • Process map or prototype
Start with Discovery Sprint
Custom route

Fixed-scope first release

Teams that know what they need built.

Duration
Agreed in discovery
Pricing
Fixed price after discovery
  • Written scope and acceptance criteria
  • Weekly demos
  • Handover with documentation
Discuss Fixed-scope first release
Long-term

Transformation Pod

Multi-system programmes that run for years.

Duration
12–36 months
Pricing
Annual contract
  • Dedicated cross-functional team
  • Quarterly business reviews
  • One accountable partner
Discuss Transformation Pod
Proof of capability

What we have shipped, and what a typical engagement looks like.

Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.

Illustrative scenario

D2C brand with COD orders

Challenge
Orders keyed into courier dashboards; COD remittances matched by hand.
What we do
Automated shipment creation, NDR queue and COD matching.

Scoped in a 2-week sprint

171modules across 6 ready-made solutions, each priced in rupees
10specialised AI agents on the Agentic SDLC
5human governance gates before anything reaches production
2018founded in Jaipur by Prateek Mathur
₹0per-user licence fees on every ready-made solution
1 daysenior specialist reply to every enquiry
Free for qualified businesses

Free shipping integration review

Tell us where shipping integration hurts most. We map what to fix first, whether ready-made or custom fits, and a realistic first step.

  • Where to start and why
  • Ready-made vs custom view
  • Indicative timeline
Request your free shipping integration review
Outcomes we measure

We agree targets before we start.

Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.

Order-to-ship timebaseline vs target
RTO ratebaseline vs target
NDR resolution timebaseline vs target
COD reconciliation timebaseline vs target
Tracking queriesbaseline vs target
Courier cost per orderbaseline vs target
FAQ

Courier API Integration questions.

Ask us anything
Which couriers can you integrate?

Common aggregators and carriers that offer APIs, including Shiprocket and Delhivery. We confirm your carriers in discovery.

Can it reduce RTO?

It helps by surfacing NDR early and enabling reattempts and address confirmation, but results depend on your product and customers.

Does it reconcile COD automatically?

Yes. Remittance reports are matched to orders and exceptions are listed for review.

Can it work with our ERP or WMS?

Yes. We post shipment details back to your ERP or warehouse system.

How long does it take?

Scope and timeline are agreed in a two-week Discovery Sprint.

Start a conversation

Let's scope your Courier API Integration project.

Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.

  • Free 30-minute consultation
  • Indicative estimate after the call
  • NDA available on request

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