Hospital Management System
A hospital system that follows the patient from registration to discharge.
We build hospital management systems for clinics and hospitals: patient registration, OPD and IPD, billing and insurance, pharmacy, lab and radiology orders, and electronic records with role-based access and a full audit trail.
- OPD and IPD
- Billing and TPA
- Audit trail
Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.
- Discovery callFree 30 minutes with a senior specialist
- Scoped first phaseWritten scope, timeline and fixed price
- Build with weekly demosWorking software you can see every week
- Launch and supportGo-live with your team ready, then ongoing support
What is a hospital management system (HMS)?
A hospital management system is software that manages patient registration, OPD and IPD workflows, billing, pharmacy, laboratory orders and medical records in one place. Stack18 builds HMS as custom software with role-based access, audit trails and integrations for lab, pharmacy and insurance workflows.
Last reviewed 30 October 2026 by the Stack18 delivery team in Jaipur. Security and AI governance · Pricing · About Stack18
| What it covers | Registration and OPD; IPD, beds and nursing; Billing and insurance; Pharmacy and diagnostics; Privacy and audit. |
|---|---|
| Typical first step | Discovery Sprint: 2 weeks, fixed price. |
| Build route | Fixed-scope first release: agreed in discovery; fixed price after discovery. |
| Long-term option | Transformation Pod: 12–36 months, annual contract. |
| Measured by | Billing correction rate; Discharge time; Claim turnaround; Pharmacy stock-outs. Each against an agreed baseline. |
| Governance | Human approval at 5 governance gates before anything reaches production. NDA available on request. |
| Delivery team | Based in Jaipur, India. A senior specialist replies within one business day. |
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Hospital Management System, end to end.
Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.
Registration and OPD
A fast front desk and a clear doctor view.
- Patient registration and history
- Appointments and queues
- Prescriptions and orders
IPD, beds and nursing
Admission to discharge with fewer handoffs.
- Bed and ward management
- Nursing notes and orders
- Discharge summary
Billing and insurance
Accurate bills and cleaner claims.
- Package and itemised billing
- Insurance and TPA workflows
- Deposits and refunds
Pharmacy and diagnostics
Orders and results in the same record.
- Pharmacy stock and billing
- Lab and radiology orders
- Result entry and reports
Privacy and audit
Controls that match sensitive data.
- Role-based access
- Audit trail on every view and edit
- Backups and recovery
A typical engagement, step by step.
Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.
Discovery
Map how hospital operations works today, the systems and data involved, and agree the first measurable outcome.
Design
Design the workflows, roles, integrations and approval points for hospital operations.
Build in weekly demos
Your team sees working hospital operations software every week, with changes agreed in the open.
Launch and support
Data migration, training, go-live support and a measured 30-day review against the baseline.
Start small. Scale when it works.
Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.
Discovery Sprint
Teams deciding scope and priorities before they commit.
- Duration
- 2 weeks
- Pricing
- Fixed price
- Scoped plan and timeline
- Team and fixed price
- Process map or prototype
Fixed-scope first release
Teams that know what they need built.
- Duration
- Agreed in discovery
- Pricing
- Fixed price after discovery
- Written scope and acceptance criteria
- Weekly demos
- Handover with documentation
Transformation Pod
Multi-system programmes that run for years.
- Duration
- 12–36 months
- Pricing
- Annual contract
- Dedicated cross-functional team
- Quarterly business reviews
- One accountable partner
What we have shipped, and what a typical engagement looks like.
Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.
Mid-size hospital
- Challenge
- Separate tools for billing, pharmacy and lab; bills corrected after discharge.
- What we do
- Custom HMS with one patient record, package billing and pharmacy and lab orders.
Scoped in a 2-week sprint
Free hospital operations review
Tell us where hospital operations hurts most. We map what to fix first, whether ready-made or custom fits, and a realistic first step.
- Where to start and why
- Ready-made vs custom view
- Indicative timeline
We agree targets before we start.
Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.
Hospital Management System questions.
Is a hospital system ready-made or custom?
Hospitals differ a lot, so we scope it in a two-week Discovery Sprint and build to your workflows, reusing proven modules where they fit.
Can it integrate with lab machines?
Where machines expose standard interfaces, yes. We confirm models and interfaces in discovery.
What about patient data privacy?
We build in role-based access, audit trails and encryption, and align data handling with applicable Indian law. Your counsel should confirm obligations.
Do you support ABDM?
We assess ABDM integration needs in discovery and build to the current requirements you need.
Can we start with a clinic or one department?
Yes. Many teams start with OPD and billing and add IPD, pharmacy and lab in phases.
Often combined with.
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Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.
- Free 30-minute consultation
- Indicative estimate after the call
- NDA available on request