Integration · ERP and CRM

ERP and CRM Integration

Sales, orders and finance on one customer record.

We connect CRM to ERP so quotes become orders, orders become invoices, and support sees everything, using Customer OS with Business OS or API integration of your tools.

  • One customer record
  • Quote to cash
  • API integration

Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.

₹1.6LCustomer OS Launch
₹2.8LBusiness OS Launch
₹0per-user fees
Quick answer

What is ERP and CRM integration?

ERP and CRM integration connects customer-facing and back-office systems so a deal flows into an order, invoice and payment without re-keying, and support sees the full history. Stack18 delivers it with Customer OS and Business OS, or through API integration of the systems you already run.

Is this you?

You need this when…

Tap the ones that apply to you.

Most teams we work with recognise two or three of these.

Talk to an expert about this
What we deliver

ERP and CRM Integration, end to end.

Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.

Quote to cash

Deal to payment.

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Customer 360

One profile.

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Support link

See orders in tickets.

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Master data

Clean and shared.

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API integration

Your existing tools.

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Reporting

Pipeline to revenue.

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How we work

A typical engagement, step by step.

Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.

01Weeks 1–2

Discover

Map the current process, data and priorities.

You getScope and priorities
AgentsCompassDraft
02Weeks 2–4

Design

Agree modules, integrations and rules.

You getBlueprint and plan
AgentsBlueprint
03Weeks 4–10

Build

Configure and extend in weekly demos.

You getWorking modules each week
AgentsWeldGridWatch
04Week 10 onward

Launch

Data migration, training and go-live support.

You getLive system, trained users
AgentsLaunchPulse
Offer

Start small. Scale when it works.

Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.

Start here

Integration Discovery

Teams deciding what to build first.

Duration
1–4 weeks
Pricing
Fixed price
  • Scoped plan and timeline
  • Team and fixed price
  • Process map or prototype
Start with Integration Discovery
Most common

Customer OS plus Business OS

Teams that want to go live fast.

Duration
3–8 weeks
Pricing
From ₹1.6L and ₹2.8L, one-time
  • Customer 360
  • Quote to cash
  • Training
Discuss Customer OS plus Business OS
Custom

Custom API integration

Needs that a ready-made system does not cover.

Duration
4–16 weeks
Pricing
Fixed price per phase
  • Weekly working demos
  • Senior team accountable
  • 30 days hypercare
Discuss Custom API integration
Proof of capability

What we have shipped, and what a typical engagement looks like.

Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.

Illustrative scenario

Services firm

Challenge
Deals re-keyed to billing.
What we do
CRM and ERP quote to cash.

6–8 weeks

Illustrative scenario

Distributor

Challenge
Support cannot see orders.
What we do
Customer 360.

4–6 weeks

Delivered project

Ethnic wear D2C, Jaipur

Challenge
A ₹100+ crore brand needed website, app and back office to share one catalogue and one record of stock and orders.
What we do
Nine specialists built website, mobile app and ERP on one connected foundation in two-week sprints.

3 months

Read the case study →
171modules across 6 ready-made solutions, each priced in rupees
10specialised AI agents on the Agentic SDLC
5human governance gates before anything reaches production
2018founded in Jaipur by Prateek Mathur
₹0per-user licence fees on every ready-made solution
1 daysenior specialist reply to every enquiry
Free for qualified businesses

Free integration scoping call

Tell us your CRM and ERP. We outline the sync and edition fit.

Outcomes we measure

We agree targets before we start.

Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.

Quote-to-cash timebaseline vs target
Data duplicatesbaseline vs target
Order visibilitybaseline vs target
Support handle timebaseline vs target
Reconciliationbaseline vs target
Report timebaseline vs target
FAQ

ERP and CRM Integration questions.

Ask us anything
Ready-made or integrate?

Both are options.

Cost?

Customer OS from ₹1.6L, Business OS from ₹2.8L.

Timeline?

3–4 weeks for Launch.

Existing CRM?

We integrate by API.

WhatsApp?

Yes.

Support?

Included.

Start a conversation

Let's scope your ERP and CRM Integration project.

Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.

  • Free 30-minute consultation
  • Indicative estimate after the call
  • NDA available on request

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