Customer Loyalty Program Software
Bring customers back with points, offers and WhatsApp nudges.
Points, tiers, referrals and win-back journeys on the same customer record as your CRM and orders.
- Points and tiers
- Referrals
- Win-back journeys
Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.
- Discovery callFree 30 minutes with a senior specialist
- Scoped first phaseWritten scope, timeline and fixed price
- Build with weekly demosWorking software you can see every week
- Launch and supportGo-live with your team ready, then ongoing support
What is customer loyalty program software?
Customer loyalty program software tracks purchases, awards points and tiers, runs referrals and triggers win-back offers. Stack18's Customer OS includes loyalty and points alongside CRM, WhatsApp and marketing on one customer record, from ₹1.6L one-time.
You need this when…
Tap the ones that apply to you.
Customer Loyalty Program Software, end to end.
Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.
Points and tiers
Reward the right behaviour.
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Referrals
Customers bring customers.
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Win-back
Recover lapsed customers.
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Segmentation
Know your best.
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Campaign ROI
See what sold.
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Integration
Where they buy.
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A typical engagement, step by step.
Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.
Discover
Map the current process, data and priorities.
Design
Agree modules, integrations and rules.
Build
Configure and extend in weekly demos.
Launch
Data migration, training and go-live support.
Start small. Scale when it works.
Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.
Discovery Sprint
Teams deciding what to build first.
- Duration
- 1–4 weeks
- Pricing
- Fixed price
- Scoped plan and timeline
- Team and fixed price
- Process map or prototype
Customer OS Launch
Teams that want to go live fast.
- Duration
- 3–4 weeks
- Pricing
- From ₹1.6L, one-time
- 5 modules
- Loyalty and points
Custom loyalty build
Needs that a ready-made system does not cover.
- Duration
- 4–16 weeks
- Pricing
- Fixed price per phase
- Weekly working demos
- Senior team accountable
- 30 days hypercare
What we have shipped, and what a typical engagement looks like.
Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.
D2C brand
- Challenge
- Low repeat purchase.
- What we do
- Points, referrals and win-back.
3–4 weeks
Clinic chain
- Challenge
- Patients lapse.
- What we do
- Reminders and offers.
3–4 weeks
Ethnic wear D2C, Jaipur
- Challenge
- A ₹100+ crore brand needed website, app and back office to share one catalogue and one record of stock and orders.
- What we do
- Nine specialists built website, mobile app and ERP on one connected foundation in two-week sprints.
3 months
Read the case study →Free loyalty design call
Tell us your customers and margins. We outline rules and campaigns.
- Rules
- Campaigns
- Timeline
We agree targets before we start.
Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.
Customer Loyalty Program Software questions.
Which channels?
WhatsApp, store and online.
Cost?
Customer OS from ₹1.6L.
Per-user fees?
None.
Timeline?
3–4 weeks.
Referrals?
Yes.
Custom rules?
Yes.
Let's scope your Customer Loyalty Program Software project.
Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.
- Free 30-minute consultation
- Indicative estimate after the call
- NDA available on request