AI · Evaluation and QA

LLM Evaluation and AI QA

Know whether your AI is right before your customers do.

We build evaluation for LLM applications: test sets from real questions, accuracy and groundedness scoring, safety and red-team checks, cost and latency tracking, regression tests on every change and monitoring after launch.

  • Test sets
  • Groundedness scoring
  • Regression tests

Free 30-minute call with a senior specialist. Reply within one business day. Based in Jaipur, working with businesses across India.

100%of agent actions logged
5governance gates
2 weeksfixed-price Discovery Sprint
Quick answer

What is LLM evaluation?

LLM evaluation measures how well an AI application answers real tasks, using test sets, scoring for accuracy, groundedness and safety, and regression checks whenever prompts, models or data change. Stack18 builds evaluation for your chatbot, agent or RAG system so quality is measured, not assumed.

Last reviewed 30 October 2026 by the Stack18 delivery team in Jaipur. Security and AI governance · Pricing · About Stack18

LLM Evaluation and AI QA at a glance
What it coversTest set design; Scoring; Regression testing; Red-teaming; Production monitoring.
Typical first stepDiscovery Sprint: 2 weeks, fixed price.
Build routeFixed-scope first release: agreed in discovery; fixed price after discovery.
Long-term optionTransformation Pod: 12–36 months, annual contract.
Measured byAnswer accuracy; Groundedness rate; Regression failures caught; Safety violations. Each against an agreed baseline.
GovernanceHuman approval at 5 governance gates, every AI agent action logged, NDA available on request.
Delivery teamBased in Jaipur, India. A senior specialist replies within one business day.
Is this you?

You need this when…

Tap the ones that apply to you.

Most teams we work with recognise two or three of these.

Talk to an expert about this
What we deliver

LLM Evaluation and AI QA, end to end.

Each capability is delivered by the same team on the Agentic SDLC, with your approval at every critical step.

Test set design

Questions that reflect real use.

  • Real and synthetic questions
  • Expected answers and sources
  • Coverage by topic

Scoring

Measure what matters.

  • Accuracy and groundedness
  • Refusal and safety checks
  • Human and automated grading

Regression testing

Catch breakage before release.

  • Run on every change
  • Version comparison
  • Release gates

Red-teaming

Test for misuse.

  • Prompt injection tests
  • Data leakage checks
  • Policy violation probes

Production monitoring

Quality over time.

  • Sampled review
  • Drift and cost tracking
  • Feedback loop
How we work

A typical engagement, step by step.

Senior people lead every phase. Specialised AI agents on the Agentic SDLC handle the repetitive work, and nothing ships without your approval.

01Week 1

Discovery

Map how AI quality works today, the systems and data involved, and agree the first measurable outcome.

You getScope, success measures and fixed price
AgentsCompassDraft
02Weeks 2–3

Design

Design the workflows, roles, integrations and approval points for AI quality.

You getBlueprint and clickable prototype
AgentsBlueprint
03Build phase

Build in weekly demos

Your team sees working AI quality software every week, with changes agreed in the open.

You getWorking release each week
AgentsWeldGridWatch
04Go-live

Launch and support

Data migration, training, go-live support and a measured 30-day review against the baseline.

You getLive system and trained users
AgentsLaunchPulse
Offer

Start small. Scale when it works.

Every engagement begins with a short, fixed-price step so you can judge the fit before committing further. See pricing.

Start here

Discovery Sprint

Teams deciding scope and priorities before they commit.

Duration
2 weeks
Pricing
Fixed price
  • Scoped plan and timeline
  • Team and fixed price
  • Process map or prototype
Start with Discovery Sprint
Custom route

Fixed-scope first release

Teams that know what they need built.

Duration
Agreed in discovery
Pricing
Fixed price after discovery
  • Written scope and acceptance criteria
  • Weekly demos
  • Handover with documentation
Discuss Fixed-scope first release
Long-term

Transformation Pod

Multi-system programmes that run for years.

Duration
12–36 months
Pricing
Annual contract
  • Dedicated cross-functional team
  • Quarterly business reviews
  • One accountable partner
Discuss Transformation Pod
Proof of capability

What we have shipped, and what a typical engagement looks like.

Delivered projects link to the full case study. Illustrative scenarios describe typical engagements and are not named client results.

Illustrative scenario

Company with a support chatbot

Challenge
Accuracy unknown; prompt changes sometimes made answers worse.
What we do
Test set, scoring and release gates for every change.

Scoped in a 2-week sprint

171modules across 6 ready-made solutions, each priced in rupees
10specialised AI agents on the Agentic SDLC
5human governance gates before anything reaches production
2018founded in Jaipur by Prateek Mathur
₹0per-user licence fees on every ready-made solution
1 daysenior specialist reply to every enquiry
Free for qualified businesses

Free AI quality review

Tell us where AI quality hurts most. We map what to fix first, whether ready-made or custom fits, and a realistic first step.

  • Where to start and why
  • Ready-made vs custom view
  • Indicative timeline
Request your free AI quality review
Outcomes we measure

We agree targets before we start.

Every engagement has a baseline and a target on the measures that matter to you, reported at every read-out.

Answer accuracybaseline vs target
Groundedness ratebaseline vs target
Regression failures caughtbaseline vs target
Safety violationsbaseline vs target
Cost per querybaseline vs target
Latencybaseline vs target
FAQ

LLM Evaluation and AI QA questions.

Ask us anything
Can you evaluate an AI system someone else built?

Yes. We can assess any LLM application and report findings and fixes.

How big should the test set be?

Large enough to cover your key topics. We size it in discovery and grow it from real usage.

Is automated grading reliable?

It helps at scale, so we calibrate it against human review and keep humans on sensitive cases.

Do you test for prompt injection?

Yes. Red-team tests cover injection, leakage and policy violations.

What do we get?

A test set, scoring harness, baseline report, release gates and a monitoring set-up.

Start a conversation

Let's scope your LLM Evaluation and AI QA project.

Tell us where you are and where you want to be. A senior specialist will reply within one business day with next steps.

  • Free 30-minute consultation
  • Indicative estimate after the call
  • NDA available on request

Tell us about your project

We reply within one business day. No spam, ever. See our privacy policy.